This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2002 Dodge Ram 2500. The contact stated that while attempting to park, he applied the brakes but the vehicle would not stop. A clicking noise was heard and the vehicle eventually stopped. The vehicle was taken to an authorized dealer where they noticed that the front suspension was damaged. The front suspension system was replaced by the dealer. The manufacturer was made aware of the failure and informed the contact that the vehicle was no longer under warranty. The failure mileage was 64,000. Updated 08/15/11 the consumer stated he had no power for approximately two to three miles. A diagnosis revealed the left front bearing hub and anti-lock speed sensor were bad and needed to be replaced. Also, the turbo charger was broken and the fuel injection pump was bad. Updated 05/03/12
Have had nothing but trouble with my 02 Ram 2500 truck. Rear brake pads had nothing but rust holding the pads in place, had the turbo and fuel pump replaced, U-joints and yoke on 4WD shaft worn out and hanger bearing on rear drive shaft worn out at about 70,000mi, tail gate cable broke after only two years, when clicking from high beam to low beam occasionally all lights go out, cannot use heated mirrors because they will blow a fuse and I won't have any heat, and now all ball joints and tie rod ends are worn and need replaced. I bought this truck new with only 75 miles on it, when I had the fuel pump and turbo replaced at around 78,000 miles, my mileage increased from about 350 miles per tank to about 550 miles per tank of fuel. Highway driving is much higher mpg. Fuel gage no longer works, empty at half tank of fuel now. Was quarter tank and empty. I'm sure the transmission will be next, I've been putting special fluid additive in that, this seems to help with smoothness of shifting and power. Never ever will I waste my money on a vehicle made by the "big three" again. There is a good reason why Toyota is taking over the market.
Since new my Dodge 2500 4X4 diesel P/U has worn the outside of the front tires. With only 23000 miles I have just purchased new tires. The mechanic at the tire store was kind enough to inform me this is a well known defect with Dodge trucks, and there is a fix. This would cost me between $250.- $350. Depending on labor. I do not believe the consumer should have to pay for this inherent problem because of manufacturer oversight and potential accidents.
While driving there was severe vibration in the front end of vehicle. Consumer managed to pull over, checked out problem, but found nothing. Took vehicle to dealership. Mechanic attempted to repair the vehicle 3 times, but the problem has not resolved.
A D V E R T I S E M E N T S
- Vernon, CT, USA