Huge win for car owners! All TSBs to be made public. The Center for Auto Safety just made the NHTSA (US Government) make public the full text of all TSBs from now on. They are the same organization that has petitioned the NHTSA & filed lawsuits to protect car owners over exploding gas tanks & other major safety issues. Whenever you drive in your car, you are safer thanks in part to a lot of work over the years by this small but very effective consumer advocacy group.

Please take a moment & say thank you by donating $5 or whatever you can to the Center for Auto Safety.

9.9

really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
300 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2002 Dodge Ram 2500 suspension problems

suspension problem

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2002 Dodge Ram 2500 Owner Comments

problem #9

May 102002

Ram 2500 4WD 6-cyl Diesel

  • Automatic transmission
  • miles

A D V E R T I S E M E N T S

Truck wonders all over the road, bump steer.

- Marietta, PA, USA

problem #8

Oct 092002

Ram 2500

  • 2,700 miles
Left front control arm were not replaced, only the brake pads. Dealership claimed this would fix the problem. However, there was still a clanking noise at front left and right wheel area. Consumer's inspection revealed that on both sides the pivot arms were loose and had rotated several times hitting the suspension arm frame mount area and there were gouges in the frame mount. Further inspection also revealed exhaust leak on the bottom side of the muffler at the back weld or seal of the unit. Consumer planned on taking vehicle to another dealership.

- Washington, DC, USA

problem #7

Mar 052003

(reported on)

Ram 2500

  • miles
ODI #768732: Brake pads were replaced. However clanking noise at front left and right wheel area still existed. Inspection revealed pivot arms had rotated, making contact with the suspension arm frame mount area which caused gouges in the frame mount area. Further inspection revealed exhaust leak from bottom side of muffler.

- Washington, DC, USA

problem #6

Mar 042003

(reported on)

Ram 2500

  • miles

A D V E R T I S E M E N T S

The vehicles steering, transmission and suspension failed.

- Council Bluffs, IA, USA

problem #5

Jan 012003

Ram 2500 8-cyl

  • miles
While traveling on the highway there is a loud vibration and bumping noise. Please furnish additional information dealership is aware of the problem.

- Scottdale , AR, USA

problem #4

Oct 222001

Ram 2500

  • miles
Truck vibrates a lot on the highway. Nlm

- Mission Hills, CA, USA

problem #3

Jun 072002

(reported on)

Ram 2500 Diesel

  • Automatic transmission
  • miles

A D V E R T I S E M E N T S

Upon purchasing vehicle and after accumulating 500 additional miles steering would make a tremendous grinding noise. Problem has progressed to turning either direction with same noise problem with additional popping. Dealership replaced steering column and shaft with no change in condition.

- Counsel Bluffs, IA, USA

problem #2

Apr 092002

Ram 2500

  • Automatic transmission
  • miles
While driving the back of vehicle swerved where consumer almost lost control. The tail end sits up high. Contacted dealer and dealer indicated to put cement in back end. Nlmthe wind had cought the back end of the vehicle making vehicle's back end break contact with the road surface causing the vehicle to slide four(4) to six(6) feet to the left. Consumer no longer has this vehicle.

- Modesto, CA, USA

problem #1

Mar 132002

(reported on)

Ram 2500

  • miles
Vehicle vibrates violently at speeds of 60mph and higher. Dealer has been notified. Please provide additional information.

- Pheonix, AZ, USA

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