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10.0

really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
3 / 0
Average Mileage:
97,219 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2003 Dodge Ram 2500 body / paint problems

body / paint problem

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2003 Dodge Ram 2500 Owner Comments (Page 1 of 2)

problem #31

Sep 052013

Ram 2500

  • 56,003 miles

A D V E R T I S E M E N T S

Vehicle was in motion when I identified a large crack had form in the center of the dashboard above the radio from front to rear. As I drive each day I have more and more cracks forming in all directions with sharp/angular pieces unexpectedly falling into the dash and the cab of the truck. I am concerned about the safety of myself and my passengers especially when I consider what might happen when the airbag deploys as designed, causing the dash to explode and send projectiles throughout the cab. I contacted Chrysler back in 2013 and was told by a representative that this defect is not a warranty issue because of the time since the purchase date. Since then the damage has become more severe and I am concerned that pieces falling behind the dash they will interfere with my ability to control the vehicle (acceleration/braking). These concerns represent significant safety issues that were not disclosed to me when I purchased back in 2003.

- Durham, NC, USA

problem #30

Nov 102016

Ram 2500

  • 600,046 miles
Ongoing subframe corrosion was identified while vehicle was stationary and undergoing component replacement. Extensive corrosion was removed between the front bed mounting point and right side rear shock absorber mounting point leaving a 6" X 2" hole. Identified on 11/10/2016 further assessment will take place on 11/12/2016 by a certified mechanic.

- Durham, NC, USA

problem #29

Oct 152015

Ram 2500

  • 130,000 miles
The contact owns a 2003 Dodge Ram 2500. The contact observed that the frame of the vehicle was severely corroded, from the inside out. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the issue. The approximate failure mileage was 130,000.

- Toms River, NJ, USA

problem #28

Jul 012015

Ram 2500

  • 27,000 miles

A D V E R T I S E M E N T S

Complete top of dashboard is cracking and pieces falling inside. Condition is concerning from a safety standpoint. The structural integrity of the dash which also houses the passenger airbag is obviously compromised, there are sharp edges where the dash has cracked and where large pieces of plastic are missing. This would very likely cause injuries in the event of a crash.

- Fort Lauderdale, FL, USA

problem #27

Jul 012015

Ram 2500

  • 160,000 miles
Dash board is cracked.

- Lindenhurst, NY, USA

problem #26

Nov 082008

Ram 2500

  • 30,500 miles
Cracked dash could be dangerous in accident fly debris or if air bag goes off this is potentially dangerous to me and my passengers

- St Charles, MO, USA

problem #25

Feb 122012

Ram 2500

  • 52,000 miles

A D V E R T I S E M E N T S

Severe cracking of dash board. Numerous complaints already made about this problem

- Warrenton, OR, USA

problem #24

Oct 192015

Ram 2500

  • 110,000 miles
The contact owns a 2003 Dodge Ram 2500. The contact stated that the dashboard on the passenger side of the vehicle was fractured. The manufacturer was notified of the failure however, the contact was not offered a remedy. The vehicle was not diagnosed or repaired. The approximate failure mileage was 110,000.

- Monroe, OH, USA

problem #23

Feb 232015

Ram 2500

  • miles
The contact owns a 2003 Dodge Ram 2500. The contact stated that the dashboard deteriorated over time to the point that it was cracked all the way across. The contact received notification of NHTSA campaign numbers: 14V770000 (air bags) and 15V312000 (air bags) and stated that the parts needed were not available within a reasonable timeframe to schedule the recall repair. The dealer did not give a specific date for when the part would become available. The manufacturer could not provide an estimated date for when the contact's vehicle would receive the recall repair. The failure mileage was not available.

- Buckatunna, MS, USA

problem #22

Jan 232015

Ram 2500

  • 60,000 miles
The contact owns a 2003 Dodge Ram 2500. The contact stated that the dashboard was falling apart. When the air conditioner was activated, there were particles flying out of the vents. While driving approximately 10 mph over a bump, the steering wheel seized and something on the front end felt loose. The vehicle was taken to the dealer for diagnostic testing. The technician diagnosed that the upper ball joint and stabilizer bar needed to be replaced. The vehicle was repaired and the dashboard was replaced. The manufacturer was notified of the failure. The approximate failure mileage was 60,000.

- Hudson, FL, USA

problem #21

Aug 172014

Ram 2500 8-cyl

  • 29,823 miles

A D V E R T I S E M E N T S

08/16/2014, dash board was intact and no flaws noted---------------on 08/17/2014, overnight, the dash was found split in two, my biggest concern is that this crack ( with sharp jagged edges ) is located directly over the passenger air bag. Should the bag deploy, it would likely be punctured and my passenger injured. I feel this safety hazard should be Dodge's responsibility to rectify.

- Webster, NY, USA

problem #20

Dec 312013

Ram 2500 4WD 6-cyl

  • miles
Purchased this 2500 cummins diesel new- have maintain reg. Maintenance, kept in garage, never been wrecked & looks brand new on inside. The paint has begun to come off due to there being a paint defect with no/little clear coat. It has also begun to rust causing a safety hazard. There have been hundreds complaints about the paint on this year truck and Dodge has omitted to the paint defect on several different sites. I take great in this trucks safety however it is now being jeopardized. I have owned trucks longer than this and never had an issue due to the particular care. I have taken this truck to the paint/body shop and to have it repainted the same color will cost approximately $5,000. This is Dodge's problem that they have openly admitted and now need to solve the problem at no expense to the owners.

- Ridge Spring, SC, USA

problem #19

Jun 052013

Ram 2500

  • 146,000 miles
The contact owns a 2003 Dodge Ram 2500. The contact stated that the dash board developed a crack with sharp jagged edges. The vehicle had not been repaired. The manufacturer was made aware of the problem. The approximate failure mileage was 146,000.

- Ellisville, MS, USA

problem #18

Feb 172012

Ram 2500

  • 2,000 miles
The contact owns a 2003 Dodge Ram 2500. The contact stated that there was rust and corrosion on the passenger and driver's side bed near the upper fender well. The dealer stated that both outer skins of the fender well needed to be replaced. The vehicle was not repaired and the manufacturer was notified. The approximate failure mileage was 2,000.

- Monroe City , MO, USA

problem #17

May 012014

Ram 2500

  • 200,000 miles
The contact owns a 2003 Dodge Ram 2500. The contact stated that the vehicle was taken for routine maintenance when he was advised that the frame was rusted. The vehicle was taken to an authorized dealer, who confirmed that the frame was rusted. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 200,000.

- Liberty, KY, USA

problem #16

Mar 012007

Ram 2500

  • 60,000 miles
The contact owns a 2003 Dodge Ram 2500. The contact stated that the dashboard was cracked and separating, creating sharp exposed edges. The vehicle was taken to the dealer but was not repaired. The manufacturer was notified and no solution was offered. The failure mileage was 60,000.

- Corona, CA, USA

problem #15

Mar 012006

Ram 2500

  • 32,000 miles
The contact owns a 2003 Dodge Ram 2500. The contact stated that the dashboard was cracked and objects were falling into the interior of the vehicle. Additionally, the plastic on the dashboard was warped. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The approximate failure mileage was 32000.

- Germantown, TN, USA

problem #14

Jun 292010

Ram 2500 6-cyl Diesel

  • 70,000 miles
The contact owns a 2003 Dodge Ram 2500. The contact stated that the dashboard was cracked and detaching from the vehicle. Also, the contact mentioned that there were cracks located by the air bag compartment on the passenger's side. The vehicle was taken to a dealer where it was advised that the entire dashboard needed to be replaced. The manufacturer was not notified of the failure. The vehicle was not repaired. The approximate failure mileage was 70,000 and the current mileage was 130,000.

- Guyton , GA, USA

problem #13

Feb 012013

Ram 2500

  • 78,000 miles
The contact owns a 2003 Dodge Ram 2500. The contact stated that the dashboard was cracked entirely. Also, the contact mentioned that there were cracks located by the air bag compartment on the passenger side. The vehicle was taken to the dealer where the technician stated that the entire dashboard needed to be replaced. The manufacturer was made aware of the failure. The vehicle was not repaired. The approximate failure and current mileage was 78,000.

- Highland , IL, USA

problem #12

Apr 132011

Ram 2500

  • 180,000 miles
The contact owns a 2003 Dodge Ram 2500. While examining the vehicle, the contact noticed that the dashboard was cracked entirely. The vehicle was not diagnosed or repaired. The current mileage was 200,000 and the failure mileage was 180,000.

- Santa Fe, TX, USA

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