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1.7

hardly worth mentioning
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
97,262 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2004 Dodge Ram 2500 accessories - exterior problems

accessories - exterior problem

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2004 Dodge Ram 2500 Owner Comments

problem #9

Aug 202013

Ram 2500

  • 69,000 miles

A D V E R T I S E M E N T S

The drivers door lock actuator malfunctioned in the locked position and the key could not unlock the door. Without your key fob you are locked out of your car! this is a common problem from the searches I did on the internet. This could be a safety issue.

- Franklin, TN, USA

problem #8

Oct 012011

Ram 2500 6-cyl Diesel

  • 120,000 miles
The drivers side door lock is stuck down. You cannot unlock door with keyless remote or key.

- Chehalis, WA, USA

problem #7

Jul 062012

Ram 2500

  • 160,359 miles
Drivers side door lock will not in unlock using the unlock switch. Switch unlocks the other doors but not the drivers door. Will open with inside door handle. When trying to open it from the outside with the key is very hard. Lock does not want to stay unlocked.

- Fox Island, WA, USA

problem #6

Apr 272012

Ram 2500

  • 130,000 miles

A D V E R T I S E M E N T S

The contact owns a 2004 Dodge Ram 2500. The contact stated the front driver's side door would neither lock nor unlock. The contact spoke with a dealer and was told that the motor for the door locks possibly failed. The failure and the current mileages were 130,000.

- Aurora, CO, USA

problem #5

Feb 092012

Ram 2500

  • 111,000 miles
Driver side door lock stuck in down position. Keyless entry will not work. Door will not unlock from outside. Only way to open door is from inside. On-line research indicates a common problem - door actuator.

- Polk City, FL, USA

problem #4

Nov 182011

Ram 2500

  • 120,000 miles
2004 Dodge Ram 2500 diesel 4X4. Last Friday the driver's door lock actuator just stopped working. Cannot open door from the outside with the key fob or by turning the key. The plunger thingy moves up a bit, but not enough to unlock the door - and you cannot pull it up manually. Just looked online and there are many many many reports of the same thing. Would be interested if there were a covered recall for this.

- Auburn, WA, USA

problem #3

Nov 012011

Ram 2500 6-cyl Diesel

  • miles

A D V E R T I S E M E N T S

All 4 power door lock actuators failed within 60 days.

- Gardnerville, NV, USA

problem #2

Sep 062011

Ram 2500

  • 106,000 miles
The contact owns a 2004 Dodge Ram. The contact stated that the driver side door would not unlock with the key fob remote or manually. The contact had to enter the vehicle through the passenger side door or the rear driver side door. The contact took the vehicle to the dealer and the dealer stated that the door actuator needed to be replaced. The dealer vehicle was repaired. The failure mileage was 106,000.

- Houghson, CA, USA

problem #1

Sep 152007

Ram 2500 Diesel

  • Automatic transmission
  • 59,000 miles
The contact owns a 2004 Dodge Ram. The contact purchased her vehicle fully aware that there was no keyhole on the passenger side. She intended to take the vehicle to a shop to have the keyholes added, but was informed that it could not be done. The contact felt that it was a safety risk being able to only enter through the driver side of the vehicle. The VIN, engine size, and number of cylinders were unknown. The current and failure mileages were 59,000.

- Malvern, NY, USA

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