This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
On any cummins powered Dodge truck built after 1998 1/2 the throttle positioning sensor is malfunctioning shutting down the motor without warning causing the vehicle to slow very rapidly and to totally loses power. When this occurs the driver is without power until the sensor decides to work again. Two weeks ago this problem occurred causing a accident in rush hour traffic, driver was run over by semi truck in rush hour traffic. Should someone be towing a camper or trailer up hill and this takes place the vehicle could stop suddenly allowing the vehicle to be rear ended violently or those without much towing experience to lose control of vehicle. This problem occurs regardless of speed or towing. I am commercial driver and have had this happen approximately 30 times in all kinds of weather and traffic. Chyrsler/Dodge refuses to allow me to speak with a rep and cummins has discontinued putting this part on motors. Someone is going to get killed if something is not done soon.. I personally know approximately 50 truck with this problem and cost to fix is 1400$ when parts stores sell sensors for 200$. I want to speak with someone about this problem as I am a retired truck driver and see a very dangerous problem here if it happens to a inexperienced driver.
Vehicle will surge when while consumer was changing gears from second to third. Contacted dealer, and dealer stated that it was normal for vehicle to do that.
While driving 35 mph and without warning, a head-on collision occurred. Upon impact, air bags did not deploy. Consumer states that the accelerator stuck, causing vehicle to rev to 6000 rpms, vehicle hit an embankment and tore down a fence, the left rear seatbelt did not hold one of the passengers, causing injuries, dealer stated the failure was the computer, the manufacturer stated the problem was the floormat, consumer states vehicles rpms still fluctuate too much.
While driving vehicle and without warning, throttle linkage stuck, resulting in an accident. Problem occurred a second time; however, was able to cruise vehicle to side of the road. Dealership has been notified, and state could not find cause. Referred consumer to manufacturer.
Vehicle downshifted from a low gear to a high gear normally between speeds of 55-60mph. Vehicle jerked back and forth and lurched consumer forward. Vehicle has been to dealer 4 times for a problem that they cannot fix.consumer barely got home after returning from dealer.
Cruise control intermittently disengaged. When presing brakes lightly it won't turn off. Stepped on brakes hard and vehicle felt like it was wading down. Dealer insisted it was normal for 2001 vehicles.
Rpms are racing down and up, and sometimes get stuck in up position. When shifting gears, a clanking noise occurs. Also, when starting up vehicle it will shake. Consumer was told these problems are due to faulty computer and Chrysler will not have a remedy for about 2-3 months. There was noise from rear end when shifting gear. The driver side door was hard to close. The engine had rough idle.
When letting go off acclerator vehicle will surge. This happens when coming to a complete stop or just slowing down. Contacted dealer, and dealer will look into it.
Applying clutch will not disengaged cruise control. Instead, engine will rev up to redline and turn itself off. On 2 occasions, consumer turned off cruise control and shifted into neutral to coast to a stop light when suddenly engine began to rev. Dealer claimed vehicle was designed this way, and there was no solution. Therefore, consumer was driving an unsafe vehicle.
While shifting down to 2nd gear, let out clutch and rpms went up to 300 without touching gas pedal. Vehicle lurched forward. Consumer went into guardrail. Been to a couple of Dodge dealers, said this was normal, and Dodge company knew about this. There just have not been enough complaints.
Consumer was traveling on a road onto a service ramp and was turning left. When turning vehicle back to right steering didn't move at all. Also, airbag light stayed on the panel, and the cruise control wasn't operable.
Cruise control does not disengage when clutch is depressed. Engine begins to increase RPM's under no load condition. Have to either hit the brake pedal or manually disengage crusie control.
A D V E R T I S E M E N T S
- Pigeon-Forge, TN, USA