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really awful
Crashes / Fires:
11 / 0
Injuries / Deaths:
11 / 0
Average Mileage:
17,316 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2001 Dodge Ram 3500 seat belts / air bags problems

seat belts / air bags problem

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2001 Dodge Ram 3500 Owner Comments (Page 1 of 2)

problem #21

Dec 262014

Ram 3500 6-cyl

  • miles


I try to replace the heater core on my 2001 Dodge Ram 3500.and when the mechanic start to remove the dash board this start to falling in he try to put those parts back until he explain me what happen.I try to find an aftermarket dash and people on the store let me know.they believe it's a open recall for this failure dash on all models on I call to northwest Dodge on houston Texas and they said the recall was several years ago..for that reason they can't fixed.after a research on the internet I find this place to file a complaint.because for me it's dangerous have a dashboard cracked with a sharp dash cover falls in around 20 pcs.and the base of the whole dash in several cracked pieces..and can't replace my heater core..until I have the dashboard.

- Houston , TX, USA

problem #20

Feb 042012

Ram 3500

  • 87,000 miles
The contact owns a 2001 Dodge Ram 3500. The contact stated that the dashboard deteriorated to the point that the plastic was warped and caved into the electrical wiring and components intermittently, causing the instrument panel to fail sporadically. The headlights were also low and the contact had attempt to use the dimmer to no avail. Also, the service engine and air bag sensor illuminated. The vehicle was taken to an authorized dealer who diagnosed that the oxygen sensor was defective and that the dashboard could be replaced at the owners expense. The manufacturer was notified of the failure. The approximate failure mileage was 87,000

- Shubuta, MS, USA

problem #19

Nov 022006

Ram 3500 6-cyl Diesel

  • 136,000 miles
Pieces of dash fell down under dash and caused the air bag to trigger. Put in a new passenger air bag and dash and 4 years latter all cracked up and a piece has caused a coolant leak in heater core under the dash. This is a major problem. I have a friend that the dash pieces cut wires and set it on fire.

- Webster, FL, USA

problem #18

Mar 062009

Ram 3500

  • 94,000 miles


The contact owns a 2001 Dodge Ram. While driving approximately 35 mph on normal road conditions, the contact veered off the road to avoid striking a deer. Instead, the vehicle crashed into a tree. The air bags failed to deploy. The police and ambulance were called to the scene and a police report was filed. There were no injuries. The vehicle was towed to the contact's residence and the front end was completely destroyed. The manufacturer was notified and the insurance company has not yet determined the cause of the air bag failure. The VIN was unknown. The failure and current mileages were 94,000.

- Mt. Airy, NC, USA

problem #17

Aug 282004

Ram 3500

  • miles
My daughter lost her left arm when it went through the driver's side window during a vehicle crash. She was driving a 2001 Dodge Ram 3500 dually. The airbags did not deploy and the front axle came off. I suspect a vehicle defect in the axle and airbags. I want to know why vehicles don't have safety glass in the side windows; how many people have lost limbs in this manner; and, how many 3500 Dodge Ram vehicles have been involved in rollovers similar to this.

- Las Cruces, NM, USA

problem #16

Jan 012003

Ram 3500 4WD 8-cyl

  • Automatic transmission
  • 36,000 miles
On August 30, 2005 the caller's husband was involved in an accident while traveling 25 mph. Upon impact, the airbags did not deploy. The caller's vehicle hit a school bus. There was no indication that the air bag would not deploy. Caller's husband was injured. A police report was taken. The dealer and manufacturer were not contacted. Caller said a week before the wreck she had the vehicle at the dealer for brakes, she said the brakes locked and the tires made a screeching sound. She did not know if the brakes and the accident were connected. The consumer stated there was another accident prior in which the air bags did not deploy.

- Holt Summit, MO, USA

problem #15

Mar 172005

Ram 3500 4WD 8-cyl

  • Automatic transmission
  • miles


The brake pedal went to the floor while traveling on the highway. This caused consumer's vehicle to rear end a tractor trailer, lost control of the vehicle, and flipped twice, landing on the shoulder of the highway. Upon impact, both air bags did not deploy. Driver sustained head and back injuries, and was transported by ambulance to a hospital. The vehicle was towed.

- White Oak, TX, USA

problem #14

Feb 232004

Ram 3500

  • miles
While driving 70 mph driver fell asleep at the wheel and hit another vehicle that was parked on the side of the shoulder of the highway. Upon impact, both air bags did not deploy. Driver's side seat belt snapped in half. Driver sustained head injuries and was transported by ambulance to a hospital. Vehicle was totaled.

- Kensett, AR, USA

problem #13

Aug 152003

Ram 3500

  • miles
When the vehicle was hit on N the front center of driver's side air bag did not a result, the consumer sustained minor injuries. Dealer was notified.

- Haysville, KS, USA

problem #12

Jun 282001

Ram 3500

  • 10,630 miles
Steering column problems have been reported 5 times, repaired 4 times in which the clock spring (safety recall 982) was replaced 2 times. Left outer mirror vibrates at highway speeds impairing visibility when merging with traffic. Truck is not safe for highway use. ***dimsii IVOQ entry posted after 12/12/02 cut-over to artemis***764311

- Farmington Hills, MI, USA

problem #11

Nov 062002

Ram 3500 8-cyl

  • miles


The vehicle was hit at 25 mph in the front center the the air bags did not deploy causing minor injuries to the consumer. The dealer has been dealer notified.

- San Jose, CA, USA

problem #10

Sep 262002

Ram 3500

  • miles
I sent an email to glen hartzeim of hartzeim Dodge on 9/30/02 stating what happened and if he could direct me on what course of action to take.

- San Jose, CA, USA

problem #9

Sep 062001

Ram 3500

  • miles
Prior to the recall the clock spring was fixed. Consumer is seeking reimbursement for the cost of repair.

- West Chester, OH, USA

problem #8

Apr 112002

Ram 3500

  • Automatic transmission
  • miles
Dodge Ram 1500 series.the vehicle was involved in a front collision at 25-35 mph. Upon impact neither air bag deployed causing the passenger to hit head on the dash. Damage to vehicle unknown at this time. Nlm

- Grayson, GA, USA

problem #7

Dec 252001

Ram 3500

  • Automatic transmission
  • miles
Edge of the hwy gave way, forcing the vehicle into a brick wall, neither airbag deployed, causing damage to the left ribs from impact with the steering wheel.

- Etowah, TN, USA

problem #6

Jul 162001

(reported on)

Ram 3500

  • miles
Consumer received a recall notice, and made an appointment six days in advance, however when he arrived he was informed that his appointment could not be honored because the dealership had a few projects that went over due.

- Okemos, MI, USA

problem #5

Jun 012001

Ram 3500

  • miles
Consumer received a safety recall notification, to have clockspring replaced, however consumer was informed by dealerhsip that they did not have the part.

- Imperial, CA, USA

problem #4

Dec 052000

Ram 3500 4WD Diesel

  • miles
No summary listed for above vehicle.

- Cheyenne, WY, USA

problem #3

Jun 012001

Ram 3500

  • miles
Consumer has contacted dealer in reference to recall 01V153000/ manufacturer's recall 982, dealer is unwilling to provide any assistance regarding recall.

- Las Vegas, NV, USA

problem #2

May 192001

Ram 3500

  • miles
Turned steering wheel while going slow, heard a "crunch" come from the steering wheel, air bag "not working" indication on dashboard.

- Carlsbad, NM, USA

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