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hardly worth mentioning
Crashes / Fires:
0 / 1
Injuries / Deaths:
0 / 0
Average Mileage:
104,618 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2004 Dodge Ram 3500 fuel system problems

fuel system problem

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2004 Dodge Ram 3500 Owner Comments

problem #5

Oct 012014

Ram 3500 6-cyl Diesel

  • 66,305 miles


Driving my diesel, 1 ton, 2004, 4X4 truck with 66,000 miles, turning left across traffic into a business. Engine stops, no brakes, no steering, no warning, nothing. Never had a problem with this truck before this event. Traffic is coming at us and I am headed into a ditch as I cannot turn vehicle. Frantically trying to get vehicle started, will not start, but able to roll forward and make it into business barely missing ditch. People come out to help push vehicle into safe spot. Called tow truck, they get there about 1.5 hours later. He got truck started, said to drive it down the street that probably something clogged the diesel tank inlet, but ok now. Truck seemed ok, so we hooked up our boat that was in this business, proceeded home. Got about 1 mile away on twisty mountain road, truck again dies, no brakes again, cannot hardly steer and cannot stop boat and truck and proceed down hill holding on trying to stay on road. I managed to get it stopped. Had it towed to dealer this time. Dodge dealer explains that the "lift pump" that pulls diesel fuel from tank to engine had gone out, they state "this is common problem that Dodge knows about." They refuse to replace the "lift pump" that is fairly inexpensive saying that Dodge knows there is a problem and the consumer has to pay to have a "fuel pump" put into the fuel tank as the fix. This cost is over $1400. Upon hearing that I cannot have the "lift pump" just replaced, I went to the internet forums on cummings diesel "lift pumps" turns out there are lots of pages showing this is a common problem with the cummings diesel and most all will experience it. If Dodge knows there is a problem and people can be killed due to how the truck suddenly dies, they should be responsible for addressing the problem!

- Paradise, CA, USA

problem #4

Oct 302013

Ram 3500 6-cyl Diesel

  • 109,000 miles
While driving on the interstate 35 I noticed smoking coming from my vehicle, as I pulled over the smoke become thick and rolled out from under the hood of my truck. I immediately open the hood to find diesel fuel covering the complete engine compartment and noticed fuel spraying from the number four fuel injection line. I am a mechanic so called Dodge dealer to get new line (part #5086874-ac) for my cummins 5.9 engine. After talking to the parts man he said this is a common problem and they have redesigned the clamping system on the line. I feel this is a very dangerous situation, when this line leaks it is under high pressure and sprays fuel all over the engine. I feel I was very lucky that the fuel did not ignite and burn up my truck. I would highly recommend owners are notified about the new line so they can replace it before it leaks.

- Great Falls, MT, USA

problem #3

Oct 082010

Ram 3500 Diesel

  • 118,000 miles
2004 Dodge 3500 cummins diesel injectors went out on it, died in the middle of the street, after starting hard for a few weeks. Mechanic replaced injectors, less than 2000 miles on new ones and they went out again. Cummins mechanic says whole engine is bad, there were 4 other trucks at mechanic with same problem.

- Colville, WA, USA

problem #2

Mar 212010

Ram 3500

  • 160,000 miles
I have a 2004 Dodge Ram 3500. I have had 4 #2 injection lines break on it since 10 Nov 2009. I have called both Dodge and cummins on the issue. Cummins said to call Dodge, and Dodge said it was "noted" and they would look into it. The problem that I have with it is that when it breaks it sprays desiel fuel onto the turbo charger. That reches temperatures that exceed the lower flamability rate of desiel fuel. But lucklily it has not caught fire yet. But 4 lines in six months seems to be excessive. I have seen a trend while trying to locate the part. Almost all of the parts dealers knows which injection line is broken before I tell them. So it has to be a common problem. And this particular injection is usually on back order. I think it is a severe saftey issue. And I would like to see it gget fixed or addresed before anyone gets burned up in a vehicle due to the fuel ignition.

- Stroud, OK, USA

problem #1

Apr 162005

Ram 3500 4WD 6-cyl Diesel

  • Automatic transmission
  • 69,786 miles
We have had a fuel problem issue with this truck since April of 2005 it bucks so hard it bruises you. We have replace everything possible and it still happens. They say it is water in fuel but it is not that. We have had several high pressure injector lines break. One caused a fire, diesel was going everywhere. We had several break after that. They have no clue why these injectors are breaking but we owe to much to trade in. It is just ashamed that you can not go anywhere safe in a 42,000 truck. We have stressed our concerns with Dodge they said not there problem.

- Bradenton, FL, USA

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