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2.4

hardly worth mentioning
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
61,652 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2004 Dodge Ram 3500 suspension problems

suspension problem

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2004 Dodge Ram 3500 Owner Comments

problem #11

Dec 022013

Ram 3500

  • 85,000 miles

A D V E R T I S E M E N T S

I have been on the waiting list at the local Dodge dealer (mccord in longview, wa.) for a couple of months to replace this tie rod ball. Now I have been told that it is a restrictive part and Chrysler Corp. Is only sending one tie rod per seven days. Looking at where I am at in the stack of recalls, there could be several hundred ahead of me and that suggest to me that my truck could be sitting for almost a year. This is unacceptable. To issue a large recall such as this and not have parts available is irresponsible. Any help in this matter would be appreciated. The recall is : N62 / NHTSA 13V-528 thank you jerry johnson

- Castle Rock, WA, USA

problem #10

Oct 192013

Ram 3500

  • 130,000 miles
The contact owns a 2004 Dodge Ram 3500. The contact stated that while driving approximately 40 mph over an uneven road surface, the front end of the vehicle began shaking violently. The dealer was contacted and was made aware of the failure. The vehicle was not repaired. The approximate failure mileage was 130,000.

- Reno, NV, USA

problem #9

Nov 132013

Ram 3500

  • 86,000 miles
This has happened before back in 2010 and I put an extra stabilizer on the front and upper and lower ball joints and a few more pieces all made by moog but the front end still shakes almost uncontrollable and I have to slow down real fast before I cause an accident I'm afraid it's going to make me wreck

- Washington, DC, USA

problem #8

Sep 222009

Ram 3500

  • 87,100 miles

A D V E R T I S E M E N T S

The contact owns a 2004 Dodge Ram 3500. The contact was driving 65 mph when the contact drove over a pothole and the front end of the vehicle began shaking violently. The contact did not take the vehicle to a dealer for a diagnostic test. The contact stated the vehicle was unsafe to drive, especially while pulling a fifth wheel. The failure mileage was 87,100.

- Bigfork, MT, USA

problem #7

May 302011

Ram 3500

  • 65,800 miles
In December 2009 I was involved in an accident in my 2004 3500 Dodge Ram while on my way to work. It was hit in the driver's side front tire which caused front suspension damage. The truck was not drivable. I called aaa and had it towed to telegraph Chrysler Jeep and that's where I had the repairs done. The damage was quite extensive and most (if not all) of the front steering components were replaced. The truck only had 63,285 miles on it at the time. On Monday, May 30th 2011(memorial day) my wife was backing my truck into the driveway when the left outer tie rod broke and left the truck blocking the street. I was able to move the truck into my driveway by jacking it up and straightening the tire and continuing to do so every few feet until it was clear of the road. If this would have happened less than 24 hrs earlier it would have broke while I was towing a friends Chevy van down I-75 at 70 mph! I had it towed to telegraph Chrysler Jeep because I knew that they had replaced that tie rod less than 3000 miles ago from the accident claim. They told me the part was out of warranty to call Chrysler directly. They also told me that they couldn┐T sell me the part because Chrysler's policy on this was they had to sell me the entire front steering component package and it would cost me over $600! after a dozen or two phone calls back and forth to my employer (yes I work for these ingrates!) they told me there was nothing they could do. After not being able to purchase the part I needed from the dealer and not able to find the part at a local parts store I done some research and found they replaced the 2004 steering parts with 2008 components and this was supposed to be an upgrade!? I finally found the part I needed and since aaa wouldn┐T tow it back home I had to fix it myself in their parking lot! my trucks extended warranty expired the week before the tie rod broke and they pretty much said tough[xxx]! that's how not to get your employees to┐ buy what you build"! information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Taylor, MI, USA

problem #6

Aug 142006

Ram 3500 4WD 6-cyl Diesel

  • miles
2004 Dodge Ram. Consumer states problem with front end of truck. Consumer describes a shimmy and shaky motion the consumer stated when she drove over a rough spot in the road or a bump going off a bridge in cruise control mode, the entire truck would shimmy and shake. Once the consumer tapped the brake to disengage the cruise to slow the vehicle down, the shake and shimmy would cease. The consumer took the vehicle to the dealer where they performed maintenance to the front end, but the fix only lasted for a few months. The consumer was informed the vehicle needed U-joints, a damper and the fittings needed to be lubricated. Also, the drag linkage which was recalled needed to be replaced as well.

- Murphy, NC, USA

problem #5

Nov 012010

Ram 3500

  • 101,270 miles

A D V E R T I S E M E N T S

Dodge 2004 3500 pickup. 100,000 miles has developed "death wobble". front end shakes extremely violently when truck hits a bump above 65 mph> have replaced ball joints, tie rod ends and steering dampener with no success.

- Goodrich, MI, USA

problem #4

May 292010

Ram 3500 4WD

  • 123,000 miles
My 2004 Dodge 3500 4X4 has a front end problem...it shakes uncontrollably when it hits a series of bumps in the road at or above 45mph. I have replaced the steering stabilizer and the front shocks to only have it get worse. It happens enough now that I don't dare go above 60 mph for fear of crashing the truck or hitting somebody else. It gets even worse when I pull my trailer.

- Dripping Springs, TX, USA

problem #3

Apr 092010

Ram 3500 6-cyl Diesel

  • miles
Rm 3500 4X4 long bed quad cab. I have a stock truck. Tie rod ends are shot, steering gear box is shot, ball joints need to be replaced but now fall in the "limits" that Dodge decided to extend the measurements. My truck is a 2004 with only 106,000 highway miles. My friend has the same truck but dually 05 and has 62,000 miles and has to replace the same thing other than his steering gear box for now. Cost for me to repair with labor is $1300 how can parts go out this quick is beyond me. I have owned every truck and never had I needed to replace these kind of parts with low miles.

- Redding, CA, USA

problem #2

Nov 202004

Ram 3500 8-cyl

  • Automatic transmission
  • miles
While driving 75 mph vehicle vibrated uncontrollably. Consumer was able to maintain control of the vehicle, and pulled over. Vehicle was taken to the dealer for inspection, and mechanic could not duplicate the problem.

- Tilden, NE, USA

problem #1

Mar 242004

Ram 3500

  • miles
Problems with 2004 Dodge 1500 Ram. The truck would bounce and shake into oncoming traffic while driving 65 mph. The vehicle was taken to the service dealer who replaced one shock but the vehicle continued to bounce and shake. The dealer told the consumer that the manufacturer put a different frame on the vehicle in 2002 and that nothing could be done.

- Sacramento, CA, USA

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