This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Entering freeway from a stop light and hit a small bump send the truck into violent and uncontrollable shaking and loss of steering. Because it has happened before, this time I tried accelerating out of it but did not work. Finally I stopped at the solder of the highway without causing an accident. Since then I have received two recall notices from Dodge, took the truck every time to the local dealer, reno Dodge, and both times they said my truck is not effected by those recalls including today. Almost on a daily basis I hit bumps that almost put the truck in that "dance of death". finally I did an internet search and found numerous accounts of the identical cases under comparable conditions. I wish I could sell my truck and get a new one but financially is completely out of the question. Sooner or later the same thing will happen an I will hurt someone or myself of both. I hope you can help.
Recieved notification of part recall N62/nhtsa13V-528 in December 2013. Had vehicle inspected 01-06-2014 vehicle identified needed part changed. Was told parts were not available at that time, only 2 parts per week being delivered. I was number 100 on list. At that rate it would have taken 2 yrs - keep receiving warning notices about safety and if this part fails it's fatal and how concerned Chrysler was for my safety.. yet no parts. Contacted local dealership 4 times, they said I was on the list to be called and notified when part came in- never got a call. I called dealership 6-27-14 and was told the parts are here -nobody knew why I hadn't been called. (kendall Dodge Chrysler Jeep at 1824 main in lewiston Idaho 83501 - 208-743-9493. Very unhappy, frustrated with Dodge, won't buy another.
The contact owns a 2005 Dodge Ram 3500. The contact attempted to have the vehicle repaired under NHTSA campaign number 13V528000 (steering), but was informed that the parts were unavailable and the dealers were receiving one part per week. The contact felt that since the failure was reported in November of 2013, there should have been a remedy available before may of 2014. The contact felt that the manufacturer exceeded a reasonable time for repair. The vehicle had not experienced a failure.
The contact owns a 2005 Dodge Ram 3500. The contact received NHTSA recall notification id number 13V528000(steering). The contact stated that the repair was not taken care of in a reasonable amount of time. The dealer stated the parts were not available. There are no failures at this time. The manufacturer was notified of the failure.
The contact owns a 2005 Dodge Ram 3500. The contact stated that the ball joints and the tie rod ends became detached from the vehicle. The vehicle was taken to a dealer where it was repaired. The manufacturer was made aware of the failure. The failure mileage was 61,000 and current mileage was approximately 73,771.
- Southburry, CT, USA
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The contact owns a 2005 Dodge Ram 3500. The contact stated that the steering became rough when making a turn. The contact received notification of NHTSA campaign id number: 13V528000 (steering) but was advised by the dealer that the part needed to complete the repair was not available. The contact received the notification months ago. The manufacturer was also contacted and could not provide a reasonable timeframe for when the vehicle would receive the recall repairs. The failure mileage was not available.
2005 Dodge Ram 3500. Consumer writes in regards to the tie rod ball stud recall and requests reimbursement for repairs. The consumer stated when he rounded a corner to the right, the left wheel buckled under the front end causing him to lose control and skidded to an abrupt stop.
The contact owns a 2005 Dodge Ram 3500. The contact stated that there was a noise heard frequently from the front driver's side tire area. Additionally, the ger slipped while in park and the vehicle rolled away, crashing into a telephone pole. A police report was filed and there were no injuries. Additionally, the contact received notification of NHTSA campaign id number:13V528000 (steering) but was advised by the dealer that the parts needed to complete the repair were not available. The contact received the notice several years ago. The contact stated after the first recall notice was received, there was an attempt to schedule repairs with two different dealers who could not service the vehicle. The manufacturer was not notified of the failure. The approximate failure mileage was 105000.
The contact owns a 2005 Dodge Ram 3500. The contact stated that while driving approximately 70 mph, the front of the vehicle stated to shake vigorously without warning. The shaking stopped once the contact decelerated to 40 mph. The failure was recurring. The vehicle was not taken to a dealer. The manufacturer was not made aware of the problem. The approximate failure mileage was 185,000. Updated 04-23-14 the consumer stated the vehicle had an uncontrollable death wobble, in which he almost lost control of the vehicle. It happened at several speeds. Updated 05/15/14
The contact owns a 2005 Dodge Ram 3500. The contact stated that when driving over a road bump at 50 mph or above, the front end would shake uncontrollably. The vehicle was not taken for inspection or repairs. The manufacturer was made aware of the failure. The failure mileage was 68,000 and the current mileage was 77,000.
2005 Dodge Ram 3500. Consumer writes in regards to tie rod ball stud recall notice. The consumer stated she and her husband were traveling along a busy highway, when suddenly the tie rod broke and her husband lost all steering capabilities. He crossed into the oncoming lane of traffic, without incident and was able to make it to the other side of the road. A year later, the vehicle was taken to the repair shop for steering problems again. As the consumer and her husband were traveling, the truck began to shake and her husband could barely control the vehicle.
Driving pu @ 65 mph/highway. Exited to convenience store. When departing/heard clunk noise/steering did not respond. Discovered front end parts dropped to ground/totally disconnected, etc. Towed to certified front end repair facility. Shop recommended most parts be replaced with mopar hd parts kit because original factory parts not replaced are not compatible w/mopar hd replacement kit. One week later after emergency repair completed I received recall notice citing possible steering system failure. Made contact w/case manager/Chrysler and submitted all receipts. Call back informed original equipment parts not covered only replacement parts replacing original faulty parts/by dealer only. Help! could have been much worse if failure had happened on hwy at high speed. Warning was just plain too late to go to dealer only.Chrysler link for requesting all docs is faulty and only gave 7 day window allowing request. Finally have fax # to request written decline from Chrysler. Advise please.
The contact owns a 2005 Dodge Ram 3500. The contact stated that NHTSA campaign id number 13V528000 (steering) had exceeded a reasonable time for repair. The dealer advised that the part would not become available for a minimum of two months. The contact had not experienced a failure. Updated 03/12/14
The contact owns a 2005 Dodge Ram 3500. The contact stated that NHTSA campaign number 13V528000 (steering) had exceeded a reasonable time for repair. The contact received the recall notification in November of 2013. The contact stated that he contacted his local dealer where he was informed that the parts were not expected to become available until November of 2014. The contact had not experienced the failure.
The contact owns a 2005 Dodge Ram 3500. The contact stated that while driving 75 mph, the power steering malfunctioned as he suddenly lost control of the vehicle. The contact inspected the vehicle and noticed that the passenger's side bolt joint was fractured. The vehicle was towed to the dealer where the technician verified the failure and stated that the passenger's side tie rod end needed to be replaced. The manufacturer was not made aware of the failure. The vehicle was not repaired. The failure and current mileage was 160,000.
While traveling on the highway at 65 miles per hr if I hit a bump or the spaces on the road by overpasses( the space between the regular road and the overpass) the whole front-end of the truck vibrates to the extent that I loose control of the truck not being able to steer of slow down (using the breaks) due to the severe vibrations( I researched this and in my research they refer to this as the death wobble. I think that this is a problem that needs attention before people are killed due to this well known defect known by Dodge as they have changed certain parts known to cause this so called death wobble. Please advise if anything can be done to remedy this dangerously deadly problem.
The contact owns a 2005 Dodge Ram 3500. While driving 12 mph, the vehicle began to drift and the contact lost control. The vehicle was towed to a dealer for inspection. The contact was informed that the failure was due to the age of the vehicle. The vehicle was not repaired. The manufacturer was made aware of the incident and informed the contact that the vehicle was not included in recall NHTSA campaign number: 13V529000 (steering). The approximate failure mileage was 120000.
The contact owns a 2005 Dodge Ram 3500. The contact stated that while traveling various speeds, the vehicle suddenly veered uncontrollably and caused the contact to land in an embankment. The vehicle was taken to the dealer where it was found that the passenger's side tie rod had failed. The manufacturer was contacted and informed the contact that the vehicle was not included in NHTSA campaign number 13V528000 (steering). The vehicle was not repaired. The failure mileage was approximately 120,000.
The contact owns a 2005 Dodge Ram 3500. The contact stated that NHTSA campaign number: 13V528000 (steering) had surpassed the reasonable time for repair. The dealer was contacted and stated that the manufacturer was only providing one repair kit a week. The manufacturer was not contacted. The vehicle was not repaired. The contact had not experienced a failure related to the recall.
Driving along a smooth recently paved road with no bumps. In left lane driving and suddenly lose control of steering. The vehicle shakes violently and begins to veer to the left and steering is beyond my control. The vehicle goes over the median and crosses both oncoming lanes of traffic. Applying the brakes, the vehicle comes to a stop barely a foot before a concrete wall, coming to rest perpendicularly with the bed of the truck blocking the entire right oncoming lane. There was no warning to this happening. No rattling or otherwise to allow me to pull over and inspect the vehicle. This was sudden, and extremely dangerous. Considerations are what if this had happened at 50-60 mph on the highway" what if it had happened with oncoming traffic? what if there were pedestrians present? after inspection, it was determined that the ball joint and socket had worn to such a degree that the ball just slipped out while driving. So far great effort by the dealership and Chrysler has been made to attempt to convince me that this is a natural occurrence and that there was nothing unusual about this happening. Also, they will not assume the cost for making the tie rod ends road-worthy again, which to them is $1,200. No warning signs. Is it the customer's responsibility to pay for not only an entirely new steering kit but any damages that may have come from the "natural accident" of the tie rod end suddenly and irreversibly popping out of its socket? since when has it been acceptable for a vehicle to be declared road-worthy and yet the sudden and unannounced failing of steering to come with no warnings" on Dodge's flagship heavy-duty truck no less. The customer should be responsible for normal wear and tear, but I contend that this is by no means normal and Dodge should cover me for the cost of putting in a safe steering linkage.
A D V E R T I S E M E N T S
- Reno, NV, USA