This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2008 Dodge Ram 3500. While driving approximately 45 mph, the vehicle shook violently and the exhaust system failure warning light illuminated. In addition, the contact stated that the center console monitor combustion able and need to be serviced warning lights illuminated. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failures. The failure mileage was 41,000. The VIN was unavailable.
The contact owns a 2008 Dodge Ram 3500. The contact was driving approximately 55 mph when suddenly, there was smoke near the hood. The contact drove the vehicle onto the emergency lane and attempted to extinguish the fire. The fire department arrived and was unable to extinguish the fire. The vehicle was completely destroyed and towed. There were no personal injuries. The contact stated that the failure was related to the emission control system. The vehicle had prior recall repairs under NHTSA campaign id number 08V641000 (engine and engine cooling: Engine: Diesel). The failure significantly progressed after the recall remedy was performed on the vehicle. The insurance company stated that the cause of failure was contributed to the transmission. The manufacturer was notified and there were no resolutions. The VIN was unavailable. The contact has reviewed related complaints with the identical failure. The failure mileage was 1,500. Updated 11/03/10.
The contact owns a 2008 Dodge Ram 3500. The contact was driving approximately 55 mph. Suddenly, there was smoke coming from the hood area. The contact pulled the vehicle over to the side of the road and attempted to extinguish the fire. The fire department was called to the scene. The vehicle was completely destroyed and towed. There was no personal injuries. The contact stated the failure was related to the emission control system. The insurance company informed the cause of failure was contributed to the transmission. The failure mileage was 80,000. The VIN was unavailable. Updated 11/03/10.
Driving on interstate in the middle of nowhere when truck began to surge. System information stated catalyst at 70% with in 5minutes catalyst at 100%. went to Dodge dealer who was not a authorized service rep. They could not replace filter so they cleared the code and set the dpf to regenerate. This cost $80. Went to local dealer next day and because code would not appear again the set the dpf to regenerate. This cost $80. On 1-12-2010 while pulling a 32 foot flat bed trailer in the middle of nowhere again, the system info went to catalyst 70%. the local dealer had informed us in order to get the dpf to go into regenerate mode need to get the engine temperature up to 215. Put the truck in 4th gear and drove 85mph for 50 miles before the regenerate mode kicked in. Rest of 500 mile trip went fine. On 1-27-2010 while driving in the middle of nowhere everything happened again. Called dealer since was only 50 miles away. Drove straight to dealer and they finally replaced the dpf filter. It is just March so will see what happens. New filter would have cost us $2000. If not covered under warrant. Wish I could get back the $160.
Catalytic converter failure. Driving the particulate filter is not performing correctly causing the catalytic converter to crack. This caused a breakdown while driving on I-10 in phoenix, AZ.
- Glenn, CA, USA
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Warrantied emissions problem. Dodge couldn't get parts and kept truck for just under 6 weeks. Got fixed and then the following week particulate failed causing catalytic converter to crack.
On 7-26-08, my truck was being driven across country when the truck shut itself down, almost causing the driver to be in a wreck. After having the truck delivered to a Dodge service center, they said the trucks faulty catalytic system was plugged and would need to be replaced. The entire system was replaced. He was told that because of the faulty catalytic system, the turbo, exhaust brake, and egr valve would suffer carbon damage and would need to be maintenance regularly in order to keep them functioning. The labor would take around 6 hours each time maintenance at $80/hr. On 12-6-08, while driving, the exhaust brake locked up shut, causing pressure to build up until the turbo blew off the exhaust. After driving the truck to a service center and the exhaust fumes being forced into the cab of the truck, the mechanic stated that, due to the carbon damage, the turbo needed to be replaced. After ordering the $2200 Dodge service center turbo/exhaust, I recommend a recall or lifetime warranty on all exhaust system components for these faulty catalytic systems.
My truck has a serious problem with the exhaust plugging up. It almost got me in a serious accident when it basically died in the middle of the road this is a problem Dodge knows about and has even bought a few trucks back over but they make you jump through alot of hoops at your expense to do so.
A D V E R T I S E M E N T S
- Gate Harbor, WA, USA