Huge win for car owners! All TSBs to be made public. The Center for Auto Safety just made the NHTSA (US Government) make public the full text of all TSBs from now on. They are the same organization that has petitioned the NHTSA & filed lawsuits to protect car owners over exploding gas tanks & other major safety issues. Whenever you drive in your car, you are safer thanks in part to a lot of work over the years by this small but very effective consumer advocacy group.

Please take a moment & say thank you by donating $5 or whatever you can to the Center for Auto Safety.


pretty bad
Typical Repair Cost:
No data
Average Mileage:
75,000 miles
Total Complaints:
2 complaints

Most Common Solutions:

  1. replace or cover dash (2 reports)
2002 Dodge Ram Van 1500 accessories - interior problems

accessories - interior problem

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2002 Dodge Ram Van 1500 Owner Comments

problem #2

Jul 002007

Ram Van 1500 SLT 4.7L V8

  • Automatic transmission
  • 70,000 miles


I have never seen a dash disintegrate like this one. If you touch it, pieces of it will break off. If I have an accident and the air bag goes off I am toast.

- , Florence, SC, USA

problem #1

Jan 202007

Ram Van 1500 SLT 4.7L V8

  • Manual transmission
  • 80,000 miles

I had heard that Dodge Ram dashboards had a tendency to crack. Therefore, when I first observed a hairline crack down the middle, I taped off both sides and ran a line of glue into the crack. I was afraid that the crack might grow. I contacted my local dealer and he claimed he was unaware of the problem. It was also outside the warranty period and I had another issue that Dodge failed me on already (failed computer).

The truck was always kept in a garage or under a car cover. It has only been driven 5k in the last 5 years, yet the cracks continue to worsen. I have no respect for Dodge or their customer service department. I purchased Dodge mainly due to the fact that I could get this truck with a manual. Based on prior experiences I have vowed to never purchase another Chrysler product ever again. They simply do not comprehend what it takes to make a quality vehicle and further their customer relations department has no interest in keeping loyal customers. Prior to my Ram issues I had purchased 3 Dodges in a row. Since those issues zero Dodge purchases.

I am not going to purchase a new dash from Dodge because there is no reason to think they have fixed an issue they continue to deny is occurring. As it continues to worsen, I may just tape it together and cover it with a carpeted after market product.

- , Acworth, USA

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