Huge win for car owners! All TSBs to be made public. The Center for Auto Safety just made the NHTSA (US Government) make public the full text of all TSBs from now on. They are the same organization that has petitioned the NHTSA & filed lawsuits to protect car owners over exploding gas tanks & other major safety issues. Whenever you drive in your car, you are safer thanks in part to a lot of work over the years by this small but very effective consumer advocacy group.

Please take a moment & say thank you by donating $5 or whatever you can to the Center for Auto Safety.


really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
1,350 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2002 Dodge Ram Van 1500 exhaust system problems

exhaust system problem

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2002 Dodge Ram Van 1500 Owner Comments

problem #2

Oct 092002

Ram Van 1500

  • 2,700 miles


Left front control arm were not replaced, only the brake pads. Dealership claimed this would fix the problem. However, there was still a clanking noise at front left and right wheel area. Consumer's inspection revealed that on both sides the pivot arms were loose and had rotated several times hitting the suspension arm frame mount area and there were gouges in the frame mount. Further inspection also revealed exhaust leak on the bottom side of the muffler at the back weld or seal of the unit. Consumer planned on taking vehicle to another dealership.

- Washington, DC, USA

problem #1

Mar 052003

(reported on)

Ram Van 1500

  • miles
ODI #768732: Brake pads were replaced. However clanking noise at front left and right wheel area still existed. Inspection revealed pivot arms had rotated, making contact with the suspension arm frame mount area which caused gouges in the frame mount area. Further inspection revealed exhaust leak from bottom side of muffler.

- Washington, DC, USA

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