Huge win for car owners! All TSBs to be made public. The Center for Auto Safety just made the NHTSA (US Government) make public the full text of all TSBs from now on. They are the same organization that has petitioned the NHTSA & filed lawsuits to protect car owners over exploding gas tanks & other major safety issues. Whenever you drive in your car, you are safer thanks in part to a lot of work over the years by this small but very effective consumer advocacy group.

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10.0

really awful
Crashes / Fires:
4 / 0
Injuries / Deaths:
2 / 1
Average Mileage:
9,520 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2002 Dodge Ram Van 2500 seat belts / air bags problems

seat belts / air bags problem

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2002 Dodge Ram Van 2500 Owner Comments

problem #5

Nov 072005

Ram Van 2500 8-cyl

  • Automatic transmission
  • 36,600 miles

A D V E R T I S E M E N T S

On 11/07/05 I was driving North bound on western ave at approx 4:30 pm, traveling at 40 mph approaching a red light in the right lane with 4 cars in front of me all ready stopped, upon my de pressing of the brake pedal there was no brakes, I tried again, I down shifted, at the last second I swerved violently to miss the cars in the first two right lanes, then countered corrected to miss the left turn lane cars, finally striking a pick up truck, that was stopped at the red light, that was occupied by a father, and his two children. A sheriffs officer also checked the brakes and stated it was a mechanical failure, he also stated that with such an impact the air bags should have deployed. My vehicle is a 2002 Dodge Ram 1 ton maxi cargo van with only 36600. Miles. The very next day my passenger and I looked at the damage to the front end and took pictures and video taped the dash board, that did not indicate any signs of brake, nor air bag failure. The right front brake line appeared to have been rubbing against the upper frame causing the line to rub through. I have pictures of both right and left brake lines touching chassis and both show signs of wear in the same place both hose and chassis. I have all parts and pictures. There is much more to explain. I have just received the van back on 01,10,06 and still notice some sort of braking problem. I also had looked to see new brake lines and noticed the upon depressing the brake pedal that the lines move under pressure and that just maybe after 36000 miles that this problem might, cause the metal brake tube to bend towards the frame. As to the air bag sensors I have asked the dealer, auto body shop, and insurance investigator were are they no one could answer this nor did it concern them.

- Hawthorne, CA, USA

problem #4

May 252003

Ram Van 2500 8-cyl

  • 11,000 miles
While traveling at 50 the right front tire slightly touched the gravel on an uneven parkway, and caused the driver to lose control of vehicle, the vehicle flipped and crashed. Upon impact, the air bags failed to deploy. The passenger was killed. When the tire left the road the consumer turned the wheel back to the left to get the vehicle back onto the road. The vehicle fishtailed in the rear and collided head on into the concrete culvert, flipped end over, and rolled upside down into a ditch. Neither air bag deployed. The consumer was told the size of the wheels should be redesigned due to the chassis. (the change of the center gravity caused the vehicle to be unstable)

- Onalaska, TX, USA

problem #3

Sep 262001

Ram Van 2500

  • miles
The clock spring was replaced 3 times, there was a problem with the door locks, speakers, and body scratches. Also no keyless entry as promised when the vehicle was purchased. Also the passenger door regulator was replaced, the roof seam leaked water

- Jamestown, NC, USA

problem #2

Mar 192003

(reported on)

Ram Van 2500

  • miles
The vehicle was involved in an accident, and the air bags failed to deploy.

- Manitowoc, WI, USA

problem #1

Nov 292002

Ram Van 2500

  • miles
At 25 mph our vehicle T-boned another vehicle traveling approximately 50 mph. The other vehicle is completely totaled, and there is extensive damage to the front end of the truck. The whole front end of the truck is pushed back and shifted to the left side of the vehicle, and the frame of the truck is bent. Despite the major damage, the air bags failed to deploy. Contacted Chrysler and repairs are on hold until investigated. Chrysler refuses to provide any information on the status of the investigation.

- Lawrenceville, GA, USA

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