10.0

really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
0 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

1997 Dodge Ram Van 3500 engine problems

engine problem

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1997 Dodge Ram Van 3500 Owner Comments

problem #3

Jan 022001

Ram Van 3500 4WD Diesel

  • miles

A D V E R T I S E M E N T S

Please delete ODI #739665. This is the revised complaint. The first repair to the accelerator sticking was done at the Cadillac truck center in Cadillac, Michigan. The last two repairs were done at bonney motor sales in lake city, Michigan. I notified Dodge corporate headquarters in auburn hills, Michigan, of this problem in November of 1999, and they resolved this by "paying for the repairs." My contact person at that time was [xxx]. at that time my truck had 56,000 miles on it. The last time I wrote them a letter it was dated January 5, 2001, and also sent them the bill in the amount of $86.63 for another repair (#3) at 73,000 miles. We did get a response from that letter last week. Her name was [xxx] and her phone number was [xxx]. she informed me that Chrysler was not going to cover this bill and if I had a problem with it, I should get ahold of bonney motor sales that did the work on the truck. She told me that Chrysler is not responsible for dealership work. The main concern I have over this is the safety issue. When the accelerator sticks, I have to put the truck into neutral and wait for the accelerator to come down. I have already gone through a red light because of this problem and have had several other near-miss accidents. Please contact me if you have any questions. I would like to get this resolved. Thank you. Parts of this document have been redacted to protect personally identifiable information pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Cadillac, MI, USA

problem #2

Jan 022001

Ram Van 3500 4WD Diesel

  • miles
The first repair to the accelerator sticking was done at the Cadillac truck center in Cadillac, Michigan. The last two repairs were done at bonney motor sales in lake city, Michigan. I notified the Dodge corporate headquarters in auburn hills, Michigan, of this problem in November of 1999 with no response. At that time my truck had 56,000 miles on it. The last time I wrote them a letter dated January 5, 2001, and also sent them the bill in the amount of $86.63 for another repair (#3) at 73,000 miles. The main concern I have over this is the safety issue. When the accerator sticks, I have to put the truck into neutral and wait for the accelerator to come down. I have already gone through a red light because of this problem and have had several other near-miss accidents. As a result of the accerlator sticking so bad, I have also been using my brakes more than necessary resulting in replacing them more than I should have to. We did receive a phone call from our last communication with the corporate headquarters in auburn hills last week. They told me they could do nothing about this problem and would not be responsible for the bill. Please contact me if you have any questions. I would like to get this resolved. Thank you.

- Cadillac, MI, USA

problem #1

Nov 011999

Ram Van 3500 4WD

  • Automatic transmission
  • miles
Intermittently while driving along accelerator pedal goes to the floor without application, causing unwanted acceleration. This happens with or without cruise control engagement. This has been an ongoing problem for about 18 months. Dealer is not able to determine what is causing this problem.

- Williamstown, NJ, USA

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