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5.8

fairly significant
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
14,557 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2014 Fiat 500 miscellaneous problems

miscellaneous problem

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2014 Fiat 500 Owner Comments

problem #10

Nov 222016

500

  • miles

A D V E R T I S E M E N T S

Received a recall notice for a required repair on my manual transaxal clutch pedal. Recall states "clutch cover diaphragm spring...may fatigue and or francture..potential for a loss of motive power, could cause a crash without warning" when I called bill luke Fiat to schedule this recall repair, I was given a date of February 20!!!! dealer told me they "could only order a few parts at a time." Jeopardizing the consumer's safety!!!!

- Florence, AZ, USA

problem #9

Mar 012015

500

  • 15,000 miles
2014, Fiat 500 L pop, hatchback, automatic since I bought this car in Feb 2015, with 12,000 miles on it, I've had the following problem. While driving the transmission is slow to receive the intended gear selection which in turn brings a running car on the road to a near complete stop while driving. This condition can cause a fatal accident on a busy highway. I have taken it to the Fiat service station numerous time since the problem was detected. They have changed the transmission, reprogrammed various modules and the problem still remains. I have contacted the Fiat headquarters numerous times and stated my case and told them that the service station has done everything as per their recalls and the problems still exists and they should replace my car witch is at 32,000 miles and very much under warranty. They have refused to do so. They only want to try to fix the problem but as good as that offer sounds, all has been done already as per their repair they suggested in their recall. I have all the repair documents.

- Lawrenceville, GA, USA

problem #8

Jul 152016

500

  • 39,000 miles
When going from median into hwy in 2nd gear, no warning car dies will not start back. Figured it was recall on clutch said they checked it and that it was good but valves were bent and needed a new head. Still won't start but now they are back to clutch/transmission. They have had my car 7 weeks and never restarted it. I had purchased the vehicle and drove it maybe 3 months wasn't even time for an oil change, under 40,000 miles. Was told great vechile only traded due to pregnancy. Ya, right. Still don't know when it will be fixed and apparently I am going to have to pay thousands more and nothing they have done in 7 weeks has worked. After looking online I have seen many other problems. Unhappy customer.

- Walland, TN, USA

problem #7

May 292016

500

  • 3,050 miles

A D V E R T I S E M E N T S

I bought a 2014 Fiat 500L model from the dealership. I've driven it less than 1000 miles. I was at starbucks waiting for my order when it started smoking and it smelled like it going to start burning. The car had been stationary. It was a nauseating smell. Luckily, my boyfriend was in the car. He's a mechanic, so he was able to tell me that it was the clutch. Dropped it off at the dealer. It's at the dealer and I'm not sure how long it will be there. The guy at the front said, that it was normal and nothing would be wrong with the car. My boyfriend said, that it was not true, from the burning smell, he was sure something had been damaged in the car. After researching online, I found multiple forums and websites, detailing the dangers of this car with the clutch, transmission, breaks. It seems, like they should not be selling these cars to unsuspecting customers.

- Tacoma, WA, USA

problem #6

Feb 222016

500

  • 15,679 miles
Driving car on freeway in fast lane going to work going about 65 mph car suddenly looses power, gas pedal not working. No warning lights on dash everything the same way as before. Put flashers on tried to pull over in rush hour traffic. Finally got to side turned car off and back on and everything was normal. Had it towed shop said they could not find anything but an old code that showed up and was not active. I could of easily been killed.

- Bakersfield, CA, USA

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problem #5

Sep 052015

500

  • 3,506 miles
I was pulling into traffic on an extremely busy road. There is always heavy traffic on this road so you must pull out into traffic quickly. When doing so I pressed the gas pedal almost to the floor. The car did not shift into any gear. It was like it went into neutral. The RPM's reved and it would not move. I was almost hit on both sides of the vehical. This happened on Saturday Sept. 5th. On tues. Sept 8th I was on an on ramp to the interstate. I once again pressed firmly onthe gas pedel to be able to meger into traffic and quickly get up to speed. While doing so, the car acted the same way. It was like it was in neutral. I was once again almost hit by several cars. I called Fiat in portland and demanded they look at the car. At first they could'nt get me in as they were over booked. I explained that I have surgery in mass. On Friday the 11th and I cannot drive this car on a four lane highway. I feel extremely unsafe in this vehicle. I have many other mechanical problems that they are looking into as well. This is the worst car that I have ever purchaced. I have also contacted Fiat usa.

- Arundel, ME, USA

problem #4

Feb 202015

500

  • 10,000 miles

A D V E R T I S E M E N T S

Purchased from hendricks in cary, nc. Never felt it operated correctly, would lurch forward very violently and braking was difficult. In early Feb 2015 while driving at 30-35mph the car refused to move forward and was stuck on 2nd gear, pulled over and turned it off twice, but would not correct. Drove 6 miles to dealer on 2nd gear, they checked it but sent me on my way telling me that they could not duplicate it and therefore not investigate. Also, they told me that there were no other similar complaints ever made to Fiat-Chrysler. 2 wks later the car stalled and then just shut down in the middle of an intersection, no towing provided when I called dealership, I waited for my aaa to show up(in 16 degrees)they had the car for over 3 weeks and said they couldn't find the problem. This has continued to happen, on 2nd gear and twice when I accelerate on highway wont go past 5th gear and every time I take it in and pick it up, there are other issues, radio, bluetooth, not operating, stalling, lurking and brakes, its locked me out, there is also a very foul order from the exhaust that has been there since the day I took it home. Total days in service at hendricks 71. Filed with Fiat-chrylser on advice from dealer, they said they supported the buy back, but when it came down to doing it, they refused to assist. Fiat-Chrysler requested I take it back to dealer, they had it for 36 days. No one calls or communicates with me so I just show up to get an update and the dealer tells me there is nothing wrong with the car, the buy back has been refused and I need to take my car back now! when I picked up the car after 36 days it had the same miles as when I dropped it off. This was 1 week ago and I have yet to hear from Fiat-Chrysler regarding my request for a buyback or at least an update on their investigation.

- Cary, NC, USA

problem #3

Apr 152015

500

  • 20,777 miles
Driving car suddenly stop in the middle of street, Fiat after repair say: Battery was defective. And second issue is the show flake sensor appears and shut down air conditioner / blow heat. The brand new Fiat delivery date 10-13-2013 zero miles. The car has been in the repair shop several times for the air conditioner /

- Key Biscayne, FL, USA

problem #2

May 232014

500 4-cyl

  • 19,278 miles
Air conditioner does not stay cold no matter what speed, stopped, facing or not facing the sun, rush hour traffic or not rush hour, on freeway or surface streets. Air is cold and after a couple minutes becomes humid and cool, not cold. It displays similar symptoms as is if the condenser is icing over. Went into shop on 5/23 internal circuit failure and replaced the A/C clutch relay. Returned to shop for exact same issues on 5/29/14 for failure in new relay and was replaced with new A/C clutch relay. Returned to shop on 6/13 for same issue of not stating cold. Was told new powertain computer module would fix the issue. When I went to pickup car on 7/3/14, car did not start so unable to verify if A/C was fixed. Since no work was completed on A/C unit figure that since the module did not fix the starting issue the A/C would more then likely still fail.

- Phoenix, AZ, USA

problem #1

May 232014

500 4-cyl

  • 19,278 miles
Intermittent no crank no start, when turning the key ti to start the car the engine does not engage on the first try. You can hear the clicking of the starter and all electronics power up but engine does not engage and start, similar to not having enough compression in the engine. As time passes the more frequent the issue becomes. 5/23/14 1st visit to service department, updated powertrain module. Returned car to service department on 5/29/14 for same no start issue, software update and reprogrammed instrument cluster module software. 6/9/14 car did not stat, return to service department 6/13/14, internal circuit/software failure replaced and programmed new powertrain control module. 7/3/14 went to pick up car from service department and car did not start. Back in shop and was told needed an update that has not been released to pick up car and deal with no starting issues until update is ready. Left the car at dealership saying not acceptable to pick up if not fixed. Still working on trying to get it fixed.

- Phoenix, AZ, USA

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