Huge win for car owners! All TSBs to be made public. The Center for Auto Safety just made the NHTSA (US Government) make public the full text of all TSBs from now on. They are the same organization that has petitioned the NHTSA & filed lawsuits to protect car owners over exploding gas tanks & other major safety issues. Whenever you drive in your car, you are safer thanks in part to a lot of work over the years by this small but very effective consumer advocacy group.

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fairly significant
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
19,950 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2013 Ford C-Max Hybrid fuel system problems

fuel system problem

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2013 Ford C-Max Hybrid Owner Comments

problem #4

Nov 182015

C-Max Hybrid

  • 65,000 miles


At first the cmac would not start followed by all the electricity in the goes dead (horny lights radio now have everything). I was then driving at about 45 mph the car slowed down by itself while I was pressing the gas to about 5 mph and I could not go above that. The slowdown was immediate like the car downshifted in the lower gear. The dealer says they do not know what caused it but they saw the 12volt battery add a bad cell and so they believing that that's what could've caused all the problems.I contacted Ford and they said to let the dealer handle it. My main concern is the car coming to almost a full stop in the mitts of high-speed especially with no prior warning or indications.

- Fort Washington, MD, USA

problem #3

Dec 312013

C-Max Hybrid 4-cyl

  • 0 miles
On or about12/21/2013C-max failed to start, late on rainy night on federal reservation. Hybrid battery failed. Sheehy marlowe heights recharged hybrid battery changed software returned car. With mileage reduction to 38 mpg car was defined as a mixture between 2013 and 2014 part build. On 31 May 2014 car again failed to start. Hybrid battery failed. Serviced by sheehy Ford springfield returned 2 days later with mileage reduction to 38 mpg. Requested Ford engineering review of two failures. No report from Ford as of this date.

- Springfield, VA, USA

problem #2

Feb 102014

C-Max Hybrid 4-cyl

  • 14,000 miles
Vehicle continues to accelerate at slow speeds when accelerator pedal is lifted on slippery surfaces causing vehicle to slide and spin. Completely unsafe to drive under these conditions.

- Livonia, MI, USA

problem #1

Dec 102012

C-Max Hybrid 4-cyl

  • 800 miles
Cpm takes over vehicle operation and eliminates use of accelerator. Vehicle self accelerates to maximum of 35 mph. Electric brakes become very sensitive, becoming jerky and stop its movement very fast. The vehicle has repeatedly went into this mode at 800 miles, 1800 miles, 2200 miles, 2300 miles and approximately 2350 miles. For motor company and local Ford dealership have not been able to remedy the problem after 4 attempts to do so. Unable to get sufficient information from fmc to determine if its a fleet wide problem or a single vehicle problem. The unusual problem makes the vehicle very hazardous to drive and unreliable to use on public highways.

- Mandan, ND, USA

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