10.0

really awful
Crashes / Fires:
4 / 0
Injuries / Deaths:
1 / 0
Average Mileage:
46,333 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2013 Ford C-Max Hybrid seat belts / air bags problems

seat belts / air bags problem

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2013 Ford C-Max Hybrid Owner Comments

problem #6

Apr 172018

C-Max Hybrid

  • 146,000 miles

A D V E R T I S E M E N T S

The contact owns a 2013 Ford C-max hybrid. While driving 75 mph, the contact crashed into the rear of a Toyota Tundra. The air bags did not deploy. There were no injuries and a police report was filed. The vehicle was towed to a body shop where it was deemed a total loss by the insurance company. The local dealer and manufacturer were not contacted. The vehicle was not diagnosed. The failure mileage was 146,000.

- Conyers, GA, USA

problem #5

Feb 062017

C-Max Hybrid

  • 31,500 miles
I was in an accident, driving approximately 25 mph when I hit the brakes with approximately 20 feet of distance, the anti lock brakes failed to engage causing the car to slide, and rear end the car in front of me, upon impact the airbags did not deploy.

- Sherman Oaks, CA, USA

problem #4

Feb 062017

C-Max Hybrid

  • 31,500 miles
ABS failed causing car to slide on slick surface, and airbags did not deploy in front end collision.

- Sherman Oaks, CA, USA

problem #3

Nov 232016

C-Max Hybrid

  • 58,000 miles

A D V E R T I S E M E N T S

The dealer located in mena region jordan, not working or cooperate as well. Most recalls he said no need to do it and claim that no parts available and its need more than 45 days to be available and after 45 days he said still nothing come back after a month etc... and we are all customers facing problem in contacting then and the ways they are treat us in it is not professional. Not feel (not only me) that the have professional team, I want to do all recalls but affair if they did most probably they will make new issue and start paid for something wrong they made :(

- Amman, FL, USA

problem #2

Jun 012015

C-Max Hybrid

  • miles
The contact owns a 2013 Ford C-max hybrid. The contact received a notification for NHTSA campaign number: 14V597000 (air bags, seat belts); however, the parts needed to do the repair was still not available. The contact felt the manufacturer exceeded a reasonable amount of time. The manufacturer was made aware of the issue. The contact had not experienced a failure.

- Cincinnatti, OH, USA

problem #1

Apr 092014

C-Max Hybrid 4-cyl

  • 11,000 miles
The wife jumped a curb while parking and the cmax ran into a brick pillar causing damage to the front end, the airbags did not deploy. Wife said her foot was on the brake and the acceleration from a stop was violent.

- Crystal River, FL, USA

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