This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I have a 1995 Ford Contour and I paid over $16,000 for it. I have had nothing but trouble since I got this car. I have 50,888 miles and the transmission has been replaced 2 times and worked on 4 times. Water pump went out, air went out all wiring covers has crumbled off leaving exposed wires to start a fire and much more. I have been treated like I was a child and didn't know any better with the dealership and Ford Motor Company. I now have a car that I can't drive because it is a fire hazard. I want something done to my satisfaction. I know they quit making the 1995 Ford Contour because there were so many manufacturer problems. I am now told they can't get parts to fix the car and I can't trade it in on another one. I am a female and I am tired of the treatment I'm receiving from Ford. My car has always been serviced at a Ford dealership. I have contacted several agencys concerning my problems.
Gas sensor failed early on, had it fixed. Shortly thereafter the emergency brake failed, had that fixed. Now both rear springs have broken, one front bearing has been replaced and there might be a problem with front stabiliser bar. Contacted Ford this morning and was informed that I would have to take the vehicle to a Ford dealer for "verification purposes" unfortunately the vehicle poses a danger due to a loose spring in the back. The vehicle has been maintained by "grosse pointe autoworks" located 1/2 block off my house since the day I bought it. Dealerships are ca 9+ miles away and have never been consumer friendly when I have contacted them. Please advise as to recourse regarding the irresponsive Ford Motor Co.
The stabilizer bar and pins have been replaced twice once under warranty and once after in a two year period. Also dealer states that they sale many stabilizer bars for this car year particularly.
A D V E R T I S E M E N T S
- St. Louis, MO, USA