This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Gas sensor failed early on, had it fixed. Shortly thereafter the emergency brake failed, had that fixed. Now both rear springs have broken, one front bearing has been replaced and there might be a problem with front stabiliser bar. Contacted Ford this morning and was informed that I would have to take the vehicle to a Ford dealer for "verification purposes" unfortunately the vehicle poses a danger due to a loose spring in the back. The vehicle has been maintained by "grosse pointe autoworks" located 1/2 block off my house since the day I bought it. Dealerships are ca 9+ miles away and have never been consumer friendly when I have contacted them. Please advise as to recourse regarding the irresponsive Ford Motor Co.
- Grosse Pointe Park, MI, USA
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- Grosse Pointe Park, MI, USA