This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The engine wiring harness which connects to the vehicle's main power supply box has wiring for which the insulation comes off exposing live, bare wires. This leads to shorts in the electrical system which affects drivability (engine runs erratically and affects the electric fuel pumps operation) and could lead to a vehicle fire if the wiring suffers catastrophic failure. It goes without saying that if the car's fuel supply or engine control systems fail, the driver may lose control and become involved in a crash or collision. Ford does not sale replacement parts nor are parts available on the secondary market. The part number for the wiring harness on my car is F8rz14289ca. Ford should be required to replace these defective harnesses.
The contact owns a 1998 Ford Contour. The contact stated that when dispensing fuel into the fuel tank, the automatic fuel nozzle would shut off at any fuel capacity level. The failure was a continuous occurrence when dispensing fuel. The vehicle was taken to an independent mechanic where they informed the contact that the fuel pipe flapper valve would need to be replaced. There was a manufacturers voluntary recall (manufacturer recall number: 01M04) yet the manufacturer informed the contact that the VIN was not included in the recall. The vehicle was not repaired. The failure mileage was approximately 200.
We have a 1998 Ford Contour. The check engine light goes on. It first came on in Oct 01 we took it to the Ford garage in delhi. They said it needed a cam sensor/ solenoid sprockets etc. Since that was a lot of money we decided to take it to Canadian tire to see what they thought. They thought it was a cam sensor. We had them put that in. $58. Mileage 111346. It worked fine for a couple weeks. We complained to Ford and found out about the awa.. after warranty adjustment. This had not been mentioned earlier. So we a new solenoid sprocket etc. Put in by Ford, , (Jan /02). How it came to that mileage when ctc had it back in Nov/ 01 and then it was* 11134*"??" they also had it in Dec and the mileage was 112279.) that baffles me. The check engine light was to surface again. My daughter had the car at school so she was finally able to take it to our garage in may/28/02 at that time the garage checked #3 cylinder cause of our check engine concerns.. cost $39.10. Nothing was done at that time. The engine light continued to stay on. Finally we took it in again on Oct 24th and another cam sensor was put on. $144.46. Mileage 130776. On Nov, .5th /02 took it in again and they said it would require an exhaust camshaft and solenoid gaskets and seals. We again asked about the awa and they said no it was no longer covered. They said that the last solenoid was only covered for 20,000 km. Had they detected the problem back in may when we brought it in and had they written down the correct mileage then it would have been covered under warranty. Since we did not really feel that the solenoid ( and really didn't want to pay $1000 for fixing it and then finding out that there might be another problem) was the problem, since we had already had that replaced once we considered taking it to a guy that used to work at Ford. (his wife drives a Contour) he checked the car for surges. Scan tested it tried various computer parts rechecked valve. Etc, , but it all proved negative.
Intermittently when the gas pedal was applied, the vehicle failed to accelerate. This occurred because of an obstruction in the flow of fuel to the engine. The dealership has serviced the vehicle 5 times. They have replaced the fuel pump, the filter and the oxygen sensor. The problem still exist. The dealership refused to service the vehicle anymore because they indicated they have done all they could do to correct this problem. The vehicle leaked oil over the entire engine, the fuel pressure dropped when the vehicle was driven on mountainous areas, a short was found, and wires were found chaffed.
Re: your #00V350000 I have experienced the problem with me Ford Contour for 2 years Ford refuses to fix because they only cover the problem up to 100,000 miles. It takes me up to 25 minutes to fill my gas tank because of this problem. I have had one gas station attendant ask me not to fuel at his station until I get it fixed. I don't have the extra money to fix. $300 plus. It is a faulty part why is it not fixed?
- Kirkland, IL, USA
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While driving and without warning air bag light illuminated on dashboard. Minutes later, light went off. Dealer has been notified; however, mechanic can not duplicate the problem. Consumer adds with full tank of gas, fuel light is illuminated.
Strong oil smell within three minutes of engine start, taken to dealer and they couldn't find any leak, smell persists and is a constant irritation. Very noticeable after shutting down and getting out of vehicle. Permeates entire garage area.
Fuel oil smell within three minutes of engine start, taken to dealer and they couldn't find any leak, smell persists and is a constant irritation. Very noticeable after shutting down and getting out of vehicle. Permeates entire garage area.
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- Oak Ridge, TN, USA