Huge win for car owners! All TSBs to be made public. The Center for Auto Safety just made the NHTSA (US Government) make public the full text of all TSBs from now on. They are the same organization that has petitioned the NHTSA & filed lawsuits to protect car owners over exploding gas tanks & other major safety issues. Whenever you drive in your car, you are safer thanks in part to a lot of work over the years by this small but very effective consumer advocacy group.

Please take a moment & say thank you by donating $5 or whatever you can to the Center for Auto Safety.

5.4

fairly significant
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
16,867 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

1998 Ford Contour suspension problems

suspension problem

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1998 Ford Contour Owner Comments

problem #3

Jun 062004

Contour

  • Automatic transmission
  • 50,600 miles

A D V E R T I S E M E N T S

I noticed I had a flat tire. I took it off went to have it repaired, they told me it could not be repaired because the side wall had been puntured.I then had to replace the tire only to find out the new tire would not work, there was a loud clanking sound when you tried to move the car. I then put the spare (pony) on and tried to move the car the tire got hot and smoked.so we tried to take it back to the company we bought the tire from, in the process we had a blow out and had to have the car towed in. Only to find out that the spring had broken, punctured the tire on th inside sidewall and wrapped around the strutt and bent it..because of your defective springs.. we are forced to buy not only a new tire but a set of springs and new strutts. It is my understanding that Ford products are known for this. That it happens on a daily basis. This is going to cost me five hundred and twenty five dollars at the very least.....why has the're been no recall on these springs"???" this could have been a very disastrous situation had it happen as we were going down the interstate. I feel that some type of compensation is in order....my car is a Ford Contour a 1998 with only roughly 50,000 miles on it. The service work is being done by sears auto center because that is where we purchased the new tire. Your prompt response and solution to this problem would encourage my continued faith in Ford products, which has been somewhat shaken. Respectfully your, rachel G miller.

- Cuyahoga Falls, OH, USA

problem #2

Mar 031999

Contour

  • Automatic transmission
  • miles
Tires have flat spots. Consumer can hear the difference. When driving on slippery roads vehicle will slide and could cause an accident. Dealer said tires were out of line. Then, dealer said the struts were bad.

- Los Angelos, CA, USA

problem #1

Feb 142000

(reported on)

Contour

  • miles
Macpherson strut and trans axle broke within 45000 miles.

- Amesbury, MA, USA

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