This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 1999 Ford Contour. The contact stated while driving at approximate speeds of 25 mph, the vehicle abnormally accelerated without driver intent. The contact applied the emergency brake and shifted into neutral until the vehicle coasted to a stop. The vehicle was towed to a local repair shop where the contact was advised there was a recall on his year, make and model (NHTSA campaign id number: 99V194000: Vehicle speed control). The manufacturer advised the contact that his VIN was not included with the recall. The vehicle was not repaired. The failure mileage was approximately 122,000. Updated 10/27/10.
I was never notified of any recalls. I have had to pay out of pocket expenses lost control of vehicle replaced starter and brakes several times feels like suspension is falling apart and never notified I have small and older children shameful. These events starting taking place when I purchased the vehicle in 1999 arm control 3 times replaced I was lied to by Ford and said I must of hit a bump bump my bump 3 times almost dead.
When driving, the consumer took her foot off of the gas pedal and could see the rmp's and speed of the vehicle went up. The vehicle actually jerked forward as the hit brakes. The consumer was told that there was no problem with the vehicle.
Vehicle hesitates and jerks violently on acceleration, feels like it wants to stall.dashboard curled up in front by windshield, obstructing view and popped out vent trim. Dealer wouln't fix it because they said the recall on it had expired. Had to try to glue it down ourself.
Within 6 months of the purchase of my vehicle, the car started having problems with vibrations, shaking, and severe noise while driving. The engine idled rough and got more severe when the heating or cooling system was used. All tires have been replaced, a major brake job with rotors turned was completed, and the struts were replaced. Regardless of this work, the shaking in the car has gotten progressively worse. I have taken my car to the dealership five times for the same problems. They have either said that it was "normal Contour" or that it was the tires. Finally, they indicate that there is a problem but they cannot determine what it is. My car makes a thumping noise and a squealing noise when I make slow right turns. On several occasions my foot has been on the brake pedal and my car surged forward. At one point I thought that the person behind me had hit me because the car jerked so hard and so unexpectedly. Again, I am told that this is normal. This is the worst car that I have ever owned.
Pushed clutch in and engine revved up to 4000 rmps. It could be idling, and for no reason it just revved up. Contact dealer, and dealer replaced sensor light. Dealer has also replaced the throttle cable, throttle position sensor, and the throttle body assembly, however problem still continues.
Engine will surge forward either while driving or sitting still, consumer has many close calls due to vehicle surging forward, delaer has attempted to remedy the problem 5 times, however has not been successful.
A D V E R T I S E M E N T S
- Dayton , OH, USA