Huge win for car owners! All TSBs to be made public. The Center for Auto Safety just made the NHTSA (US Government) make public the full text of all TSBs from now on. They are the same organization that has petitioned the NHTSA & filed lawsuits to protect car owners over exploding gas tanks & other major safety issues. Whenever you drive in your car, you are safer thanks in part to a lot of work over the years by this small but very effective consumer advocacy group.

Please take a moment & say thank you by donating $5 or whatever you can to the Center for Auto Safety.


really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
1 / 0
Average Mileage:
45,978 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2002 Ford Crown Victoria suspension problems

suspension problem

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2002 Ford Crown Victoria Owner Comments

problem #2

Sep 152005

Crown Victoria 8-cyl

  • Automatic transmission
  • 84,500 miles


Sudden failure of front suspension system caused collapse of suspension making the car uncontrollable and after coming to a stop, immobile. Right front wheel turned inward at the front upon failure and left front wheel remains pointing straight ahead. Right front wheel also shifted toward the rear contacting the rear portion of the wheel/fender opening causing crumpling of body sheet metal to the extent that fender will probably have to be replaced auto is at dealer awaiting analysis.

- Fairfax, VA, USA

problem #1

Apr 212003

Crown Victoria 8-cyl

  • Automatic transmission
  • 7,456 miles
Lower right ball joint failure under normal operation.

- Mastic Beach, NY, USA

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