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1.9

hardly worth mentioning
Crashes / Fires:
0 / 1
Injuries / Deaths:
0 / 0
Average Mileage:
87,632 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2004 Ford Crown Victoria lights problems

lights problem

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2004 Ford Crown Victoria Owner Comments (Page 1 of 4)

problem #63

Nov 012016

Crown Victoria 8-cyl

  • miles

A D V E R T I S E M E N T S

2004 Ford Crown Victoria. Consumer requests for investigation/action on continued axle, bearing failures, defects (potential catastrophic loss of control and allegedly defective airbags to protect victims) collapse of safety recall system. The consumer stated Ford did some recall work on the 2003 models with regards to the rear axles and bearings. However, the neglected to correct the defect in the 2004 and possibly later models. Also, the lights were defective and it took an entire decade to rectify the issue.

- Dayton, TX, USA

problem #62

Dec 012015

Crown Victoria

  • miles
The headlights do not come

- East Chicago, IN, USA

problem #61

Aug 172016

Crown Victoria

  • 52,300 miles
Head lights no longer are operating. Was driving at night and they went out and will not go on again. Have tried to have them operate again and again and no luck. When will recall parts be available as this vehicle is not able to operate at night, in fog, or in heavy rain.

- East China, MI, USA

problem #60

Jul 022016

Crown Victoria

  • 159,506 miles

A D V E R T I S E M E N T S

Recall # 15S39, pertaining to headlight module and soldering problems causing the headlights to go out. My headlights have gone out. It has been checked for fuse problems and bulbs burnt out. Not the problem. Contacted the manufacturer and 2 dealerships. All said the part is not available and they do not know when it will be available. Their remedy was that I walk. It has been since December 21, 2015 since the recall letter was sent out. It too had no remedy, or when the part would be available. Ford has no plans to fix the problem. My headlights went out when I was driving at night on the freeway. With no headlights I can not drive at night, during foggy weather, or during rain.

- Riverside, CA, USA

problem #59

Jan 052015

Crown Victoria 8-cyl

  • miles
The contact owns a 2004 Ford Crown Victoria. The contact received notification of NHTSA campaign number: 15V861000 (exterior lighting); however, the parts to do the recall repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available. Updated 03/29/16.

- Sarasota, FL, USA

problem #58

Aug 032015

Crown Victoria

  • 92,000 miles
The contact owns a 2004 Ford Crown Victoria. While driving approximately 55 mph at night, the headlights became inoperable without warning. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 92,000. The VIN was not available.

- Champlain, VA, USA

problem #57

Aug 042015

Crown Victoria

  • 67,000 miles

A D V E R T I S E M E N T S

The contact owns a 2004 Ford Crown Victoria. The contact stated that while driving at various speeds, the headlights failed without warning. The contact stated that the high beams had to be turned on in order for the vehicle to be driven at night. The failure recurred three times. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 67,000. The VIN was unavailable.

- Woburn, MA, USA

problem #56

Jul 012011

Crown Victoria 8-cyl

  • Automatic transmission
  • 65,000 miles
The contact owns a 2004 Ford Crown Victoria. While the vehicle was parked with the headlights activated, the low beam headlights failed to function intermittently. The vehicle was not diagnosed or repaired. The failure recurred on numerous occasions. The manufacturer was notified of the failure. The failure mileage was 65,000. MA 08/06/15 the consumer stated the vehicle was repaired under recall. Updated 8/14/15

- Cassville, MO, USA

problem #55

Apr 102014

Crown Victoria 8-cyl

  • 55,034 miles
I took the car into future Ford to replace the recalled headlight module. (I waited 7 months before the module was delivered.) when they replaced the module they said the lights still wouldn't work. It took them 4 days to solve the problem and they then charged me $1,051.56 including a car rental. I know the headlights would come on if you pulled the turn indicator switch since I tried that before delivering the car and my neighbor saw them turn on also.

- Concord, CA, USA

problem #54

Apr 012014

Crown Victoria

  • 162,000 miles
My car was recalled in April for a lighting defect that can cause the headlights not to work. Since my headlights had just malfunctioned and didn't work, I was glad the car was to be fixed. I called the dealer to schedule the repair and was told the parts were on back order. I called again and again and the parts are still not available. It has been almost four months without headlights. The car is unusable at night of course. Four months and they can't get the part. Unbelievable! talk about a safety concern.

- Elm Grove, WI, USA

problem #53

Apr 212014

Crown Victoria 8-cyl

  • 112,000 miles

A D V E R T I S E M E N T S

Parking lights come on sometimes when the light switch is turned on. Headlights work fine, including brights. Parking light switch setting controls all other lights. I was told by my mechanic that the lighting control module was to fault. When the other lights (includes tail lights, tag light, front parking and side lights) don't come on, it presents an opportunity for a moving violation on the road at night. Obviously, this prevents my driving at night. The law here states that you get a ticket for an unsafe vehicle, you cannot drive the car home, the car is put in impound until you can move it to repair it. Quite a costly experience I would imagine. This was a previous police interceptor. How did they get away with it? there needs to be a recall on this lighting control module.

- Fordland, MO, USA

problem #52

May 012012

Crown Victoria 8-cyl

  • 70,000 miles
The steering column tightens up periodically, results in hard steering, have been using WD40 to loosen up, noticed recall for 2005 model years and up. Blower motor shuts down periodically resulting in loss of vision from lack of defrosters, problem is a hard to reach connector plug underneath hood, tried cleaning, will not clear problem, no corrosion noticed.headlights repaired under recall, lighting control module replaced.

- Blasdell, NY, USA

problem #51

Apr 152014

Crown Victoria 8-cyl

  • 98,990 miles
The headlights stopped working at night time.

- Sioux City, IA, USA

problem #50

Jan 012014

Crown Victoria 8-cyl

  • 157,000 miles
The headlights shut off while driving at night and had to pull and hold the highbeam/flash to pass lever. The headlights now turn off intermittently and more frequently and this is a huge problem safety wise and expensive when a cop pulls me over and gives you a citation! now the headlights go off for longer periods and more frequent and im afraid to go out at night with this issue.

- Denton, TX, USA

problem #49

Feb 172014

Crown Victoria

  • 150,000 miles
The contact owns a 2004 Ford Crown Victoria. The contact stated that while driving at various speeds, the headlights suddenly malfunction and shut off. The vehicle was not taken to a dealer for a diagnostic. The manufacturer was not notified of the failure. The vehicle was not repaired. The approximate failure and current mileage was 150,000.

- Columbia, SC, USA

problem #48

Jan 292014

Crown Victoria

  • 140,000 miles
The contact owns a 2004 Ford Crown Victoria. The contact stated while driving with the headlights on they would suddenly malfunction and shut off. The contact indicated that turning the headlight switch on and off or turning the switch from low to high beam would correct the defect. The failure was not diagnosed nor was the vehicle repaired. The manufacturer was not notified of the failure. The failure mileage was 140,000.

- Alpharetta, GA, USA

problem #47

Jul 122013

Crown Victoria

  • 132,000 miles
The contact owns a 2004 Ford Crown Victoria. The contact stated that the headlights intermittently failed. The vehicle was not diagnosed or repaired. The manufacturer was contacted about the failure. The failure mileage was approximately 132,000. The VIN was not available.

- Mountain Lake, MN, USA

problem #46

Apr 242013

Crown Victoria

  • 68,000 miles
The contact owns a 2004 Ford Crown Victoria. The contact stated that while driving 55 mph, the head lights failed. The contact also stated that a few months later, the steering wheel became difficult to turn. The vehicle was taken to the dealer for inspection where they stated that the steering shaft needed to be replaced and that they could not determine the cause of the headlight failure. The vehicle was not repaired. The manufacturer was notified. The failure mileage was 68,000.

- Wilmington, CA, USA

problem #45

Jan 192013

Crown Victoria

  • 86,947 miles
The contact owns a 2004 Ford Crown Victoria. The contact stated that while traveling various speeds, the headlights failed. The contact mentioned that the failure recurred intermittently. The vehicle was taken to the dealer where the failure could not be diagnosed. The vehicle was not repaired. The manufacturer was not contacted about the failure. The failure mileage was 86,947.

- Waterbury, CT, USA

problem #44

May 152013

Crown Victoria

  • 11,500 miles
The contact owns a 2004 Ford Crown Victoria. The contact stated that while driving 60 mph, the headlights failed by blacking out for long periods of time. The vehicle was not repaired and manufacturer was not notified. The VIN was unavailable. The approximate failure mileage was 11,500.

- Baldwin Park , CA, USA

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