CarComplaints.com Notes: Say what you will about the styling of the Ford Edge, but the bottom line is owners seem to love this vehicle. That is, of course, except in the case of it's dangerous, worrisome and unexplained issues with random engine stalling.
Our data suggests an early defect trend, as owners of the 2007-2008 models have started posting their accounts of what happens when you're driving down the road and the engine just stops. Some at high speed, some at low speed but always a random shutdown of the engine, electrical and power steering.
Time will tell if this becomes a widespread issue, but there's no drying the seriousness of the problem. With that in mind, we're flagging the Edge with our "Beware of the Clunker" rating until the situation improves.
10.0
really awful
Crashes / Fires:
0 / 8
Injuries / Deaths:
2 / 0
Average Mileage:
81,166 miles
About These NHTSA Complaints:
This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I was travelling with my wife behind me as and she text my daughter that my passenger tail light was out but the brake light was working. However, when I got home to change the bulb for the millionth time on each side, because I change both and not just one, I went to pull the bulb out of the socket and it was melted into the socket. The bulb was half blackened and charred all around it. I had to pull the entire plugin and then went to the other tail light to do the same and it was also charred black, but not yet melted into the socket. I have found out after tons of research that this is not just one instance. The bulb should have blown or a fuse should have popped. This is a safety hazard and could start a fire. This needs attention time now! the dealerships will not help!
At 60,000 miles transmission slipping. At 92,000 miles not engaging between 3rd and 4th gear. Cost to fix $3,000. At 65,000, water leaking front of on passenger side, spraying at times. Also fluild leaking on ground. Ford fixed. At 62,000 miles, heater went out. At 86,000 A/C went out. Cost to repair $2,800. At 84,000 miles ring broke on "boot". cost to repair $350. At 91,000 miles ignition switch replaced. Ckeck engine stays on. Vehicle "clicks" and then dies. Biggest problem is when car will not start when, and when car refuses to get in gear when turning left.
I was traveling around 40 mph on a state highway when sputtering and vibration issues started with 2007 Ford Edge and check engine light came on. Still drove vehicle to my mechanic which stated coil burned out and sent surge of power to the PCM. Mechanic stated design of PCM wouldn't stop the firing of coil and not to drive vehicle any further or it will burn to the ground. Mechanic stated only the Ford dealership can install a new one and rest the car to get it running. Towed vehicle to Ford dealership who stated they have a tsb issued for this problem and they will need to replace the PCM and all 6 coils because they have all melted. Ford dealership stated this was an on going problem due to a faulty design of the PCM that when a coil burns out (common wear and tear and $100 to $200 fix) the PCM doesn't stop firing to the coils which could cause the car to catch fire. Estimate to fix the PCM and all six coils was $2,958. Reason for complaint - I understand wear and tear on a vehicle, but due to a design issue in the Ford/Mercury/Lincoln PCM, it caused extensive damage and repair to the car and potential to burn to the ground. $100 fix with proper design and now $2,958 due to PCM issue. I am requesting this issue to be reviewed for reimbursement by the manufacturer or recall issued. Thanks you for your time.
The contact owns a 2007 Ford Edge. While driving at approximately 40 mph, the contact felt a loss of pressure on the accelerator pedal and the vehicle shook. The contact had the vehicle diagnosed and was informed that the power control failed and the coil melted. The mechanic stated that the vehicle was not safe to drive. The manufacturer was notified. The approximate failure mileage was 120,000.
The contact owns a 2007 Ford Edge. While operating the vehicle, the check engine light suddenly illuminated and the vehicle stalled. The vehicle was taken to the dealer where it was diagnosed that the turpin shaft speed sensor and output shaft speed sensor were faulty. The sensors were replaced, but the vehicle later experienced the same failure. The manufacturer was not notified of the failure. The failure mileage was 140,000.
- Stockbridge, GA, USA
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The contact owns a 2007 Ford Edge. While driving at various speeds, the tire pressure warning light illuminated and the vehicle decreased in speed. The contact noticed an abnormal noise from the transmission when switching gears. The contact also stated that the brakes were inoperable when the brake pedal was being depressed. The vehicle was taken to an independent mechanic where it was not diagnosed or repaired. The failure occurred intermittently. The manufacturer was not aware of the failure. The failure mileage was approximately 111,000.
My door sensor has been staying on for a month now which I figured out to be my drivers door. Reading up on the Ford Edge forum online I am not the only one that has this problem. Newer models are also having the same problem. What then happens is the inside lights also stay on although they go out after 5-10 minutes. My door also doesn't open with a key even though my fob still works. Ford will fix this for anywhere from $350-$450 dollars which seems like a lot for a sensor. I've had cars with door ajar icons before but never had a problem with them staying on for no reason. I'm 58 years old and lost my job to relocation out of the country ( I'm a dislocated worker) and had to find another job which does not pay much. It would cost me a weeks wages to fix this and that is way too much. Thanks for your time
2007 Ford Edge looses power. Speedometer goes to 0. exclamation mark, air bag and tool light comes on. Motor revs up to high RPM. I understand this is a sensor issue with this particular vehicle. And it is a very common happening with this vehicle. With the vehicle shutting down without any indication that it is about to happen. This happens at highway speeds as well as in town speeds. I think Ford should investigate this issue and issue a recall. Thank you
Vehicle experienced a sudden loss of power and started shaking violently, check engine light came on. Towed to mechanic. Electronic diagnostics codes P0351, P0352, P0354, P0301, P0302, P0316, P0420 bank catalyst below threshold. Performed pin point test on all coils, fuel system, and relative compression. Performed all repairs related to technical service bulletin 12_8_17. After verifying burnt coil and internal driver fault of PCM to coals! replaced all ignition coils, all spark plugs, upper intake gaskets and PCM! used all Ford oe parts.reprogramed PCM and road test to verify all repairs. Cost $2039.29. Verified converter damage related to ignition failure dumping raw fuel through bank 1. replaced original converter, seal, gasket, cleaned all O2 sensors. Cost $704.94.
I filed the original complaint (10680995) on February 3rd, but I wanted to edit or update it, but couldn't find the way, so I am taking the Liberty to post a new one. It has been 2 and a half months since the incident and as a disgrace it has not been possible for the Ford dealer in central America to get the computer module part. Can you imagine this amount of time without your vehicle, specially if it is your working tool? the following was my statement in the first report: "I have a 2007 Ford Edge with very low mileage to date. This is usually my family car, driven by my wife. We live in guatemala and drove to a house on the beach, that is about 100 miles away. On January first when we were returning I started the car and noticed a shake and sputter, and I thought that it was probably a defective spark plug. I managed to drive out of where we were and as soon as we got to the main highway I had to stop and call for a tow. The shaking and sputtering were frightening. The shop I took it to says that at least 3 ignition coils need to be replaced and are not sure if the PCM also has to be replaced. Unfortunately, since there are parts stock problem here, I had to wait almost a month to get the parts and now that I have them (the coils) I still have to wait to see what the real problem is. I have contacted the dealer in the region to see what can be done. I had to report this as it is not a unique problem tobuyers in the us, also abroad". so far, I do not know when the part will be available. Last Friday it was still in backorder in the Ford plant, or so they say. I dont know either how much is going to cost, but at this rate I just want to get rid of that piece of junk. I have provided a Florida contact as there is no access to other countries.
I have a 2007 Ford Edge with very low mileage to date. This is usually my family car, driven by my wife. We live in guatemala and drove to a house on the beach, that is about 100 miles away. On January first when we were returning I started the car and noticed a shake and sputter, and I thought that it was probably a defective spark plug. I managed to drive out of where we were and as soon as we got to the main highway I had to stop and call for a tow. The shaking and sputtering were frightening. The shop I took it to says that at least 3 ignition coils need to be replaced and are not sure if the PCM also has to be replaced. Unfortunately, since there are parts stock problem here, I had to wait almost a month to get the parts and now that I have them (the coils) I still have to wait to see what the real problem is. I have contacted the dealer in the region to see what can be done. I had to report this as it is not a unique problem tobuyers in the us, also abroad.
My car started to drive "rough" and later that day I called the Ford dealership to have it serviced. While there were no light indicators off on the dash they said to go ahead and bring it in on Monday to be looked at. Sunday night while driving the vehicle to the dealership, it just died. Again, no lights indicating something was wrong, it had just not been driving smoothly. After having it towed to the dealership, the next day we were contacted to let us know that the vehicle's PCM had shorted and melted the plugs, intake values, coils, battery and catalytic converter. We have always had this vehicle serviced by this dealer and had all of our recommended and / or required service / maintenance performed. Which is why it is so vexing that something that is not a serviceable item and has no notification can not only go out but take so many components with them. I of course contacted Ford who said that it is not on a recall list and there was nothing they could do for me. I am contacting the NHTSA for their consideration of this item. Thank you.
At a stop, the car would not accelerate, loud clunking sound, airbag light turned on. Would not move, had to completely turn off car for a few seconds, only moved a few feet before it did again. Next day same problem.
Drove to panama city, fl. For vacation and parked in apt. Garage. Went to my brothers apt. And within an hour, the parking attendant knocked on the door and said that our car had the fog lamps on. Tried to turn them off and couldn't. had to remove the fuse. Had it checked out and nothing could be found to cause this problem. Fuse is still removed and cannot use the fog lights. Since this incident, the turn signals flash extremely fast.please let me know what can be done to correct this problem.thanks.
While driving on a state highway at approximately 55mph the vehicle began to run very rough, the check engine light came on and the car stalled. I pulled over and restarted the car. It started, ran very roughly and had almost no power. I was in town so I drove to the dealer. The dealer pulled a error codes indicating a failed power control module which led to the failure of three of the six coil on pistons. This is an identified problem with this model year with a tsb in place. Ford was covering the cost of failures for vehicles under 80,000 miles. My vehicle, with 97,000 miles did not qualify. Ford should recall these units. It is a known problem and could lead to engine shutdown at highway speed. It cost $2,097 for repair. To be fair, the price included replacing the spark plugs since they were coming due so the true cost of the repair was about $1,950. The PCM was a bad design prone to failure and Ford should attempt to make it right with customers. I called the Ford customer service center and they offered no relief, except to document by displeasure.
Car is skipping or jerking when going up hills. Happens multiple times when car is moving up hills. Most likely transmission problem or sensor problem.
The door ajar sensor is malfunctioning. The door is clearly shut, but the door ajar light shows on dash board along with the interior lights staying on. The main concern is when the door ajar light / sensor is malfunctioning, the door will not automatically lock. Even if you push the door lock button, the doors will not lock. This is a major safety issue, because children can open the door or a stranger can hop in the car. Supposedly this is an issue with a lot of Ford's, and needs to be addressed or recalled.
Driving down interstate highway, speedometer drops to zero then dash lights all come on. Get off highway pull over and car does not move. Wait about 20 minutes, put car in D, hear loud bang, car lunges forward a little then drives normally. Second time it happened was on highway at @60mph when same thing happens, get off highway and stop at 2nd red light when the car does not move at all. Let car sit for @10 min. Then it starts going @10mph, after about 1 mile resumes normal operation. Have brought to local Ford dealer and had 2 sensors replaced along with a transmission fluid exchange but now today it happened again when I stopped at busy back road intersection then tried to resume speed the veh. Would not move. E-mailed local Ford dealer to let them know that issue was happening once again after sensors were replaced. Prior to Ford also had sears look at veh. Where they determined it was a sensor but could not determine which one. Now that the vehicle is back to me it also seems to have alot of hesitation on wanting to go. This vehicle has never seemed to be the best transmission and I have a big concern about how many other people have similar issues with this vehicle. I wonder what would happen to somebody who keeps driving it without getting off the road" I am concerned for the safety of my family, myself, others who own this vehicle, and others on the roadway around these vehicles when there is a problem. The posts I keep seeing all reflect the same issue and all too often they are told that they cannot find anything wrong with the vehicle, will it take a major accident or death for this concern to be addressed" a vehicle should not keep stopping or producing loud bangs after it stops moving and I think there appears to be enough evidence from enough people who have voiced their issues with this problem to warrant immediate action on this matter.
A D V E R T I S E M E N T S
- Fort Riley, KS, USA