CarComplaints.com Notes: Say what you will about the styling of the Ford Edge, but the bottom line is owners seem to love this vehicle. That is, of course, except in the case of it's dangerous, worrisome and unexplained issues with random engine stalling.
Our data suggests an early defect trend, as owners of the 2007-2008 models have started posting their accounts of what happens when you're driving down the road and the engine just stops. Some at high speed, some at low speed but always a random shutdown of the engine, electrical and power steering.
Time will tell if this becomes a widespread issue, but there's no drying the seriousness of the problem. With that in mind, we're flagging the Edge with our "Beware of the Clunker" rating until the situation improves.
1.9
hardly worth mentioning
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
88,058 miles
About These NHTSA Complaints:
This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
A couple years ago, experienced problems with my braking system. I was driving down a road and coming up to a light. Upon braking, the peddle was very, very stiff and hard to depress, the car shuddered a bit and braking seemed compromised...I almost felt like the car would not stop in time to avoid sliding into the car in front of me. I used an inordinate amount of pressure to finally get the car to stop. I was near home at the time so I continued the last couple miles to the house, being careful to drive very conservatively and to engage the brake much sooner than usual to make certain I had enough room to stop the car. Took the car the next day to a local repair shop...after diagnosis I was told that the brake power booster was at fault and needed to be replaced. Repair was approximately $580, if memory serves. I was unhappy at the time of course but, until I researched my recent transmission issues, did not realize that this was yet another problem that many other Edge owners have experienced. I also did not realize that I could register a complaint via NHTSA until recently or I would have submitted this complaint when the brake power booster required replacement. But again, like the transmission issues (NHTSA #10874656), it seems like this is a common problem that affects Ford Edges to an inordinate degree and should be investigated by NHTSA as a potential recall. This does not seem like a regular, expected 'wear and tear' maintenance issue but rather a defect that should be addressed by the manufacturer, not the consumer.
Brake pedal became "mooshy" and when depressed would make a hissing sound. The vehicle took extra time/length to stop. Took to dealer and brake booster needed to be replaced. Search online and found similar problem and actual recall and extended warranty by Ford for later model years of this vehicle with the same problem.
The contact owns a 2008 Ford Edge. While driving 55 mph, the brake pedal was depressed and failed to stop the vehicle. The contact heard the sound of air escaping when the brake pedal was depressed. The vehicle was taken to the dealer to be diagnosed. The contact was informed that the brake power booster needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 60,000.
The contact owns a 2008 Ford Edge. While driving approximately 20 mph, the brake pedal traveled to the floorboard and a hissing sound was heard under the driver side floorboard. There were no warning indicators illuminated. The vehicle coasted until it came to a complete stop. The vehicle was taken to an independent mechanic who diagnosed that the brake booster failed and needed to be replaced. The manufacturer was notified of the failure. The vehicle was at the mechanic awaiting repair. The approximate failure mileage was 72,000.
The contact owns a 2008 Ford Edge. The contact stated that while driving at 30 mph, the brake pedal was depressed but failed to completely stop the vehicle. The vehicle was taken to an independent mechanic where it was diagnosed that the brake booster failed and needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure. The failure mileage was approximately 81,576.
- Apopka, FL, USA
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9/11/2015 my ABS light started going on and off a few days ago so I checked the brake fluid and it was empty. I filled it up last night and the light still came back on this morning. As I was approaching an intersection this morning, my brakes temporarily went out as I tried to stop. I was able to stop in time though because I was not going very fast. They went back to working after that. Now I am afraid to drive it even to take it to get serviced. I did check the fluid and it is still full.
The contact owns a 2008 Ford Edge. While driving at 20 mph, the brake pedal was depressed but the vehicle failed to stop. The contact had to apply force on the brake pedal in order to stop the vehicle. The vehicle was taken to an independent mechanic, who diagnosed that the brake booster needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 70,000.
When breaking the break pedal was very difficult to push and slow in reacting. This nearly caused an accident on the first incident in a standard braking situation. After that the breaks seemed to be back to normal. This has happened a couple more times and the car is really not safe to drive. If emergency braking was needed there would be no way to stop in time and was very near to causing multiple accidents in normal driving. We have been told it is the brake booster that is the problem. This is a problem that Ford is aware of and has offered to fix this issue on newer models. This is a major safety issue that needs to addressed.
The contact owns a 2008 Ford Edge. While driving in a residential area at 35 mph, the brakes failed and made an abnormal grinding noise when applied. The contact had to pump the brakes to get the vehicle to stop. The vehicle was towed to the dealer where it was diagnosed that the brake booster needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 71,215.
I have been finding it more and more difficult to use the brakes on my 2008 Ford Edge. I slammed on the brakes as the result of a change in the traffic and my brakes did not react and brake pedal was very stiff and barely moved toward the floor. I feel fortunate that there was no accident or injury, but my mechanic tells me I need a new brake booster and possibly a master cylinder as a result of this faulty part. Much research indicates that this is a problem with many Ford Edges starting in 2008 but recalls only exist for later years 2010- 2013. Repairs will be costly and will take time from my job. If this is such a problem, I do not understand why there is not a recall on it. I am disappointed that I will need to spend $600-1000 to replace faulty equipment that others have had issue with and has caused more recent editions to require a recall.
As I was driving to work last Friday, June 5th, I stepped on my breaks and they did not respond. I re-pumped and was lucky enough to avoid a collision. I took the car to five star Ford in plano tx where they have looked it and advised that the break booster is not working as it should and needs to be replaced. They quoted me $618.25 to do this work. I decided to review the recall information as I remember seeing something about this part. Sure enough Ford has recalled the 2012 - 2014 Ford Edge models for the break booster - the same issue impacting my model. I am writing to make you aware of this safety issue
While stopped driver pressed hard on brake pedal causing a loud whistling sound from the engine compartment. Brought vehicle to dealer, where it was determined to be the brake booster. Dealer indicated there was a customer satisfaction program issued by Ford. As it turned out the csp only covered 2010 - 2013 Edges. Dealer indicated if part failed braking would be compromised. No assistance from Ford and a $550 bill to repair. Research of others with 2008 Ford Edge and brake booster problems revealed numerous others with this known problem. Ford shame on you, this could have been a catastrophic problem.
I was driving to the mall and all of a sudden I could barely press on the brakes. It was extremely difficult to press the brake pedal. I heard hissing sounds like air releasing. I took it to a mechanic and he said the brake booster was going out and this is a world wide problem with Ford Edges. I have yet to have it fixed as the part is extremely expensive.
The contact owns a 2008 Ford Edge. While driving at various speeds, the brake pedal was depressed and failed to respond intermittently. The vehicle was taken to an independent mechanic who diagnosed that the driver ABS ring was fractured. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 57,000. MA 08/06/15 the consumer stated this is his second Ford vehicle to have this failure. Updated 11/27/2015
My brakes started off feeling very stiff, then would sink into floor while making a hissing sound. Often barely stopping. When stopped with my foot on the brake the engine will start sputtering like it is going to shut off, when I let off the brake it will run fine. There were no warning or indications that there was a problem and I have nearly wrecked multiple times. I contacted the local Ford service department and was informed that they have fixed this same problem in several of the Ford Edge SUVS and that it would cost between $600 and $700 to repair. If so many people are having the same issue why has Ford not put out a recall on this?
Without warning, brakes failed. Thankfully was traveling slowly as parking the car. There was a hissing sound and brake pedal went all the way to the floor. We were lucky. Could have been a disaster. Car is at private mechanic. Told master cylinder and brake booster bad. Why wouldn't we have had a warning prior to such a potentially disastrous failure. Why wouldn't the brake warning light have activated.
The contact owns a 2008 Ford Edge. The contact stated that when depressing the brake pedal, the pedal sank to the floorboard and made a loud hissing sound. The vehicle was taken to the dealer. The technician stated that the brake booster, fuel line, gasoline storage, and auxiliary tank needed to be replaced. The vehicle was repaired. The manufacturer was made aware of the failure. The failure mileage was 80,000.
Took my vehicle in early for service at sunrise because was concerned about loud screeching noise on brakes and erratic behavior of vehicle -surging. When driving. When the service tech (troy) opened the hood he asked em to get out of the vehicle and stand back, as the top of the battery was spattered with black oil looking material and apparently he and another technician were concerned it might rupture or explode. They asked em to get out of the vehicle, give them the keys and that they would check the vehicle and asked me to wait. About 90 minutes later they came out and said all was fine, nothing wrong with battery or brakes. I left and drove vehicle home and same problems were occurring, I returned and after calling and saying same things were occurring. I had hped to speak to [xxx], who was an amazing service supervisor, but he was not there and another man who was rude claimed the battery was still under warranty but that it was normal to have oily sludge on the battery. He said it was "normal, because it was just sweating". he refused to do anything..said the brakes needed to be at 3 before Ford would replace them. I asked that he contact Ford corporate and inquire. He said, "no he would not" the battery I should add since I have owned the vehicle has been repeatedly replaced. I have limited driving the vehicle, except for short local trips, and tonight the vehicle would not start and aaa claimed the battery was defective and clearly dead. It is most disturbing when Ford misrepresents their warranty and refused to acknowledge defects that have been published in their won alerts. Seriously dangerous! there are numerous postings of other Ford Edge owners having these problems. Please investigate their questionable protocols on dangers that are known with their vehicles. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
I was driving and the brakes are stiff and I could not stop. I have nearly wrecked 3 times now apparently due to a faulty brake booster. This seems to be a known problem but I don't know why only the 2010 to 2013 models have the extended warranty for the brake boosters. This is ridiculous to not have any warning my brakes are out. Especially since Ford is aware of the issue.
A D V E R T I S E M E N T S
- West Sacramento, CA, USA