Huge win for car owners! All TSBs to be made public. The Center for Auto Safety just made the NHTSA (US Government) make public the full text of all TSBs from now on. They are the same organization that has petitioned the NHTSA & filed lawsuits to protect car owners over exploding gas tanks & other major safety issues. Whenever you drive in your car, you are safer thanks in part to a lot of work over the years by this small but very effective consumer advocacy group.

Please take a moment & say thank you by donating $5 or whatever you can to the Center for Auto Safety.


really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
1 / 0
Average Mileage:
45 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2009 Ford Edge steering problems

steering problem

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2009 Ford Edge Owner Comments

problem #1

May 212009


  • 45 miles


I contacted the NHTSA in may of 2009 because Ford Motor Company refused to honor my warranty and give my a car that was drivable. I purchased a brand new Ford Edge with 45 miles. The dealer told me to hit the road after three service request, to repair my car delivered with a bad frame. I have been forced to drive this car for almost one year now with no help from anywhere. I complained at least four times to NHTSA about my steering, suspension and my brakes failing. Toyota owners get help, but not americans. Ford Motor Company told me do not come bring my car back for service anymore because there are not going to honor my warranty. Almost one year later I guess they were right. What is a warranty? my hands hurt and there is no justice for american consumers stuck with bad products, only death or injury will help you get a dependable american made car.

- Detroit, MI, USA

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