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really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
42,074 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2011 Ford Edge body / paint problems

body / paint problem

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2011 Ford Edge Owner Comments (Page 5 of 6)

« Read the previous 20 complaints

problem #28

Nov 292014

Edge 6-cyl

  • 30,500 miles


Driver side door ajar warning stays on. Online research shows this is a very common problem, and should absolutely lead to a manufacturer recall.

- Somerset, KY, USA

problem #27

Dec 032010


  • 45,000 miles
I have had several incidents with the driver door ajar sensor which cause the inteior light to renaib O while driving or parking. I have cleaned the sensor a few times but it seems to become an issue.

- Redmond, WA, USA

problem #26

Oct 212014


  • 70,000 miles
The door sensor erroneously indicates door ajar. This prevents the door locks from actuating and allows children to accidentally open door when moving. Also the dome lights stay on at hours of darkness, impeding visibility.

- Cudahy, WI, USA

problem #25

Aug 272014

Edge 6-cyl

  • 40,100 miles


Driver's rear door is giving the "rear door ajar" alert. The door is closed yet the alert stays on. It will cause the interior lights and the rear view mirror lights to stay on when the vehicle is turned off. I have been able to get it to go off by slamming the door, but this is getting to be a problem as well as it doesn't always go off and I have to turn the Edge back on then click "ok" on the alert that shows on the dash.

- Lore City, OH, USA

problem #24

Jun 012012

Edge 6-cyl

  • 41,069 miles
"driver door ajar" light will not go out when door is tightly closed. This keeps doors from auto-locking while ignition is on. Happened first time in June 2012, at 41K miles,4 mos after I bought certified used car. Door latch was replaced by dealer under warranty. It has been happening again now at 85K miles, August 2014. Also dome lights will not go out. Battery ran down last nite, could not start car this morning even tho dome lights went out at some point. I was in North ga mtns where there is no cell reception. Fortunately there was still one car at the site who could jump the battery or I would have been stranded there. I am a retired 69 yr old woman; it is not safe for me to drive without doors locked or for the battery to die when there is no reason for that to happen. There are many many reports of this problem on Ford Edge internet sites. Why hasn't there been a recall by Ford" are they waiting for someone to get hurt/killed" when I go to the dealership tomorrow, I anticipate a $400 repair estimate. I hope there is a better result than that.

- Hoschton, GA, USA

problem #23

Jul 282014


  • 48,000 miles
The door ajar light remains on all the time, elluding to the driver's door being open, when it is not. Will not allow me to lock my doors when driving, making it unsafe and wearing down my battery.

- San Antonio, TX, USA

problem #22

Jul 112014

Edge 6-cyl

  • 39,917 miles


At the above mileage the driver door sensor started to act up, it would not let me open the door by touching the handle so had to use the key fob to open it. Then when I closed the door it side the door was open so I opened it and shut it again, still the light didn't go out. This was a intermittent problem but has since never closed with the light going out. Told by my dealer that the sensor might need to be cleaned and it would cost me $190.

- Bay City, MI, USA

problem #21

Jul 202014


  • 24,009 miles
Driver door ajar door is closed but warning light comes on whenever you enter the car.

- Lemont, IL, USA

problem #20

Jun 012014

Edge 6-cyl

  • 45,000 miles
Driver's door latch reports door is ajar, which prevents car from locking doors when car is moving. Other side effects - can't use touch-lock features, lights are staying on after car is locked etc.

- Plano, TX, USA

problem #19

Sep 252013

Edge 6-cyl

  • 46,000 miles
First door ajar warning would come on, when you closed door it would go it just stay on, the lights say on and the bells chimes. I see theirs a lot of complaints on the internet. Please help!!! this is not in my budget!! thanks

- Hollis Center, ME, USA

problem #18

Apr 212014


  • miles


It seems the door latch is defective as many Edge owners have had this issue. The "door ajar" light comes on & you have to open & close the door to resolve it. After several occurences, it does not go off by simply opening & closing the door.

- Parkton, NC, USA

problem #17

Apr 212014

Edge 6-cyl

  • 50,000 miles
The door ajar sensor ceases to function and indicate whether the door is open or closed, leaving it in the "ajar" state. By having it in this state, the vehicles locks do not automatically engage while driving and also the battery drains while the car is not in use.

- Chantilly, VA, USA

problem #16

Mar 312014

Edge 6-cyl

  • 68,555 miles
Driver's door ajar sensor was intermittent then went completely out. Interior light stays on draining battery when parked. Safety concern with door false alert masking actual door not shut condition. Additional safety concern with night driving and forced interior light reducing visibility and risk to pedestrians. Ford service will only lubricate sensor at customers expense to satisfy tsb-14-0011 causing no confidence in repair and possible re-occurrence of safety issue. This should be a recall and replacement of the faulty sensing unit and/or door latch assembly.

- Memphis, TN, USA

problem #15

Nov 252013

Edge 6-cyl

  • 48,000 miles
Door ajar indicator stays on for driver side door which will not lock. Doors cannot be locked while driving, interior lights stay on because of door ajar indicator which in turn drains battery. Unsafe for doors not being able to be locked and lights continue to illuminate while vehicle is off and parked.

- Troy, VA, USA

problem #14

Apr 012014

Edge 6-cyl

  • 41,523 miles
The drivers side front door sensor does not work. The door is closed but it still shows on the dash door ajar. This does not let the doors lock while driving. I feel that this is very unsafe while driving also unsafe for my family to drive in certain areas of the city. I don't even know if the airbags will work.

- Orchard Park, NY, USA

problem #13

Mar 112014

Edge 6-cyl

  • 34,444 miles
I parked the car and closed all doors and used the remote to lock the doors when I received the two beeps to indicate a door was open. Additionally the interior lights would not go off. I checked all doors which was closed only to see in the dash the door ajar sign. The door ajar light now will not off off nor will my interior lights which is draining my battery. Due to this the doors will not lock which leave my vehicle vulnerable to theft and while driving my child susceptible to danger.

- Brooklyn, NY, USA

problem #12

Apr 062011


  • 1,000 miles
The contact owns a 2011 Ford Edge. The contact stated that while driving approximately 5 mph, the map dome lights unexpectedly remained illuminated as the warning symbol indicated that the front driver's side door was ajar. The contact stated that the door was closed at the time of the failure. The vehicle was taken to an authorized dealer, who replaced the door latch senor. Most recent the front passenger's side door sensor was replaced by the dealer. The manufacturer was notified of the problem. The approximate failure mileage was 1,000.

- Bennington , VT, USA

problem #11

Jan 012012


  • 19,000 miles
The contact owns a 2011 Ford Edge. The contact stated that the door ajar warning light illuminated. As a result, the contact was unable to lock any of the doors. The vehicle was taken to the dealer where the technician replaced the driver's side door sensor. The failure was not corrected. The manufacturer was not made aware of the failure. The failure mileage was 19,000 and the current mileage was 42,000.

- Grain Valley , MO, USA

problem #10

Sep 182013

Edge 6-cyl

  • 52,000 miles
The drivers side door ajar sensors have been causing problems for the past month. They are covered under my warranty, however I have to pay a $100 deductible to get this fixed. The representative, john, said that Ford has issued a notice about them however no recall. He said there are a large number of cars experiencing this issue... so I'm confused about why there is not a recall. Please help. Thank you!

- Peachtree City, GA, USA

problem #9

Jun 162013


  • 74,938 miles
The contact owns a 2011 Ford Edge. The contact stated that the door ajar warning light illuminated despite the front driver's side door appearing to be completely closed. The vehicle was taken to a dealer for diagnosis and the contact was informed that the door would need to be lubricated. The vehicle was repaired but the failure recurred immediately. The vehicle was returned to the dealer but no cause for the failure was found. The vehicle had not been repaired. The failure and current mileage was 74,938.

- Titusville, NJ, USA

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