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definitely annoying
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
45,798 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2011 Ford Edge body / paint problems

body / paint problem

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2011 Ford Edge Owner Comments (Page 2 of 4)

« Read the previous 20 complaints

problem #46

Feb 032014


  • 40,000 miles


Faulty door latch, drivers door. Door ajar warning light stays on when door is closed, because of this, the dome lights do not go off unless driving at a certain speed, but stays on when backing. This makes it extremely difficult and dangerous to do at night time because the lights blind you. The doors will not lock with the switch, you must physically push each door lock plunger down, which is difficult to do without crawling around.I replaced the latch the first time under warranty and now it has happened a second time only 13 months after the first replacement.

- West Bend, WI, USA

problem #45

Oct 312014

Edge 6-cyl

  • 39,800 miles
Driver side door remains "ajar". (door latch assembly) locks won't lock, dome lights stay on, can't lock car and lights come on randomly during the day & night. I have been told it is an ongoing issue that could cost me $500. If I can't manually lock the doors, the kids can get out while driving. Safety recall is necessary or trading in Ford! I have to put tape over my dome lights so I can back out of my driveway in the dark...I can't see!

- Lino Lakes, MN, USA

problem #44

Feb 152015


  • 45,000 miles
The contact owns a 2011 Ford Edge. While driving 45 mph, the door ajar warning light illuminated. In addition, the contact stated that the door ajar message was also displayed across the message board and the interior light illuminated. The contact had to open and close the front driver side door multiple times in order to stop the message from displaying and the warning light from illuminating. The failure recurred on numerous occasions. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 45,000.

- Clarksville, TN, USA

problem #43

Mar 022015


  • 55,000 miles


The driver's side door continues to have a "door ajar" warning light on even when the door is closed. This causes the interior lights to stay on and then system to "bing" about the door being open when it is clearly closed. Not to mention the doors won't lock because of it and I don't know if the door is ever truly open or if the air bag will deploy. This is a safety issue that needs to be addressed and fixing the issue should not cost owners $500!!

- Boise, ID, USA

problem #42

Feb 152015

Edge 6-cyl

  • 24,000 miles
The contact owns a 2011 Ford Edge. The contact stated that the door ajar light continued to illuminate after the door was securely closed. The vehicle was taken to the dealer. The technician diagnosed an unknown sensor in the door failed. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was 24,000. Updated 4/16/15 the consumer stated the door ajar light illuminated on the dash and would not go out, the interior overhead light also stayed on and the doors would not lock while driving. Updated 04/21/15

- Apollo Beach , FL, USA

problem #41

Feb 172015


  • 62,000 miles
The contact owns a 2011 Ford Edge. While operating the vehicle, the sensor indicated that the front driver side door ajar message illuminated although the door was secured. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The VIN was not available. The failure mileage was 62,000.

- Portsmouth, VA, USA

problem #40

Jan 282013

Edge 6-cyl

  • 28,064 miles


The drivers side front door latch sensor is faulty, thus the door ajar light stays illuminated. As a result, doors won't lock and cab lights stay on. This is a safety concern because children in the back can open the door freely. Ford has identified the problem with a tsb 14-0083 although will not recalled. Ford serviced the vehicle and replaced the latch in 2013. Problem has returned and lafayette Ford won't replace again.

- Fayetteville, NC, USA

problem #39

Jan 012014


  • 38,000 miles
Approximately the "door agar" warming light came on. No big deal, right? no, wrong, when this warning light comes on, there is no way to keep the doors locked while traveling in the car. This is very dangerous, kinda like not being able to wear a seat belt. So the first time this "door agar" light came on, the car was still under warranty and the local Ford dealer happily replaced the switch assembly at no charge. Now the car is beyond warranty and the"door agar" light is back on and the fix is several hundred dollars in repairs. This is a big safety issue for Ford Edge owners. Please consider a recall. Thanks [xxx] information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Anchorage, AK, USA

problem #38

Dec 242014

Edge 6-cyl

  • 39,000 miles
Ford Edge latch door ajar dome lights stay even when door is closed.

- La Jolla, CA, USA

problem #37

Jan 222014


  • 52,000 miles
The driver door says it is ajar but its actually shut. And the key fob does not work to unlock the doors when you touch the sensor on the door handle.

- Lena, IL, USA

problem #36

Dec 012014


  • 99,000 miles


Door ajar light stays on all the time even when door is closed all the way. Interior lights stay on. Now the back up camera says it unavailable or shows upside down.

- Suwanee, GA, USA

problem #35

Nov 202014


  • 58,000 miles
The drivers side door is definitely closed. Car does not think so. Dash warning light is on. Dome lights on. When using the clicker to lock the doors the horn beeps a couple of times. Weird stuff. I do not know if this is going to cause safety problems or not. This Edge also has back brake problems. The back rotors and brakes have been changed twice already due to corrosion. Bad design. They get really hot and must be slightly in the braking position then until changed. Winter in Minnesota - salt and Ford's better idea. One more thing: When we change the temperature settings the computer things we want air conditioning. This causes the windows to completely fog over under certain conditions. I have had numerous talks with Ford motors about this safety problem. They do not get it and basically blow us off because of cost or lack of understanding. There are complaints filed.

- Britt, MN, USA

problem #34

Oct 012014


  • 70,000 miles
The ajar light comes on indicating the door is not shut. We opened and closed the door numerous times but the door ajar light stays on. This also makes the interior dome light stay on. The most recent event occurred when we were traveling back home at night. The same circumstance happened. Opened and closed the door numerous times but the door ajar and dome light stayed on. It finally went off after 15 minutes of opening and closing the door. Took to the Ford dealer and cost me $500 to have the door latch mechanism changed. I googled and found this is happening to alot of Ford automobiles. In fact, the service advisor said that 2 more cases came in today as I picked up my car. Ford needs to pony up and do a recall and reimburse everyone for this high costs fix and design a better latching mechanism; "not military grade plastic".

- Katy, TX, USA

problem #33

Nov 142014


  • 54,557 miles
Driver door sensor states door is ajar when it is not.

- Erie, PA, USA

problem #32

Sep 152014


  • 24,000 miles
The contact owns a 2011 Ford Edge. The contact stated that the door ajar warning light illuminated on the instrument panel causing the dome light to remain on while operating the vehicle. The contact indicated that the visibility was diminished when the dome light illuminated. The vehicle was taken to the dealer who diagnosed that the door ajar switch was faulty and needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure. The failure mileage was 24,000.

- Wentzville , MO, USA

problem #31

Jan 162012


  • 30,000 miles
The contact owns a 2011 Ford Edge. The contact stated the driver side door ajar warning indicator illuminated. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 30,000.

- Seneca, SC, USA

problem #30

Nov 042014


  • miles
Door latch ajar switch light says passenger door is not close when it is close, interior light will not go off. And doors will not lock as long as it says door is ajar.

- Lake Charles, LA, USA

problem #29

Jan 062014

Edge 6-cyl

  • 40,000 miles
"passenger door ajar" indicator intermittently comes on and requires several hard door slams to remove it. Aside from being very annoying, this is a potential safety issue for the following reasons; 1. when the door ajar indicator is on, the doors will not automatically lock and cannot be locked manually, 2. the interior dome light comes on and cannot be turned off. This is especially hazardous at night. 3. I have been told the airbags will not deploy if the door ajar indicator is on. This issue has apparently been a problem for several years for Ford and the problem has not been corrected. There are many posts and you tube videos addressing the problem. I plan to have the dealer replace the sensor, but I maintain that this is a safety issue and Ford should fix the device.

- Lincoln, NE, USA

problem #28

Jul 012014

Edge 6-cyl

  • 49,000 miles
The "door is ajar" (left rear) warning light is on even though the left rear door is properly closed and locked.

- Le Claire, IA, USA

problem #27

Mar 052014

Edge 6-cyl

  • 34,000 miles
Drivers door ajar switch malfunction causing locks to malfunction.

- Schaumburg, IL, USA

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