CarComplaints.com Notes: A frustrating electrical issue is causing an ever-present “door ajar†warning light for 2011-2013 Ford Edge owners. Even with the doors latched shut, faulty sensors convince the vehicle’s computer they aren’t. With no way to override the system, owners have no choice but to stare at the warning light, listen to the warning chimes when the car is stopped, and deal with interior lights that won’t shut off.
2.9
hardly worth mentioning
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
48,857 miles
About These NHTSA Complaints:
This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2011 Ford Edge. After entering the vehicle, all the doors failed to lock intermittently. When the doors were able to lock, the door ajar warning light illuminated when the doors were secured. The vehicle was taken to a dealer where it was diagnosed that the door module needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 40,000.
The contact owns a 2011 Ford Edge. While driving at various speeds, the interior lights remained illuminated and the passenger and driver side door ajar warning indicator illuminated on the instrument panel. The contact stated that the doors would not lock. The vehicle was taken to the dealer, but the details of the diagnosis could not provided. The vehicle was not repaired. The manufacturer was made aware of the failures. The failure mileage was 71,000. The VIN was not available.
The contact owns a 2011 Ford Edge. The contact stated that while driving at 45 mph, the contact closed the front driver side door however, the door failed to automatically lock and the interior dome light remained illuminated. The door ajar warning light also illuminated. The failure recurred on number of occasions. The vehicle was taken to a dealer who was unable to diagnosed or repair the vehicle. The manufacturer was not notified of the failure. The failure mileage was 11,000.
The contact owns a 2011 Ford Edge. The contact stated that the door ajar warning light illuminated although the doors were secured. The vehicle was taken to the dealer. The technician diagnosed that the door latch mechanism needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 32,000....updated 01/20/16
The contact owns a 2011 Ford Edge. The contact stated that the front driver side door open warning light repeatedly illuminated. In addition, the contact stated that all four doors failed to lock when the vehicle was being operated. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 77,517.
- Bruce, MS, USA
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The contact owns a 2011 Ford Edge. The contact stated that the passenger door independently registered as open when it was not. As a result, the exterior lighting remained illuminated while driving at any speed. The door ajar warning indicator illuminated. The vehicle was not taken to the dealer to get diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 65,000. Update 01/13/16
The contact owns a 2011 Ford Edge. After closing the front driver side door, the door ajar sensor illuminated when the door was secured. During the failure, the interior lights remained on while driving the vehicle. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 30,000.
The contact owns a 2011 Ford Edge. The contact stated that the passenger and driver side door ajar warning lights illuminated. As a result, the doors failed to latch and the interior lights failed to deactivate. The vehicle was taken to the dealer where it was diagnosed that the driver and passenger side door sensors needed to be replaced. The vehicle was not repaired. On another occasion, the push to start failed to operate without warning. The contact believed that the failure of the door sensors caused the battery to fail. The battery was replaced, but the failure recurred intermittently. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 20,000.
The contact owns a 2011 Ford Edge. When the vehicle was started, the door ajar warning light illuminated indicating that the rear driver side door was open. The contact stated that the door was closed; however, the warning indicator continued to illuminate and the interior dome lights were illuminated. The dome lights would turn off after driving approximately one minute. The failure recurred every time the vehicle was started. The vehicle was not taken to a dealer. The manufacturer was not made aware of the failure. The approximate failure mileage was 74,311.
The contact owns a 2011 Ford Edge. The contact stated that the rear door ajar passenger warning indicator was illuminated. The vehicle was taken to an independent mechanic, who diagnosed that the rear passenger door switch needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 73,000.
The contact owns a 2011 Ford Edge. While the vehicle was stationary, the warning indicator displayed that the front driver side door was ajar even though the door was closed securely. The failure recurred intermittently. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 100,000.
The contact owns a 2011 Ford Edge. The contact stated that the front driver side door open warning light illuminated. In addition, the contact stated that the all four doors failed to lock when the vehicle was operated. The vehicle was taken to a dealer, where it was diagnosed that the front driver side door sensor needed to be replaced. The vehicle was repaired; however, the failure recurred. The manufacturer was notified of the failure. The failure mileage was 40,000.
The contact owns a 2011 Ford Edge. The contact stated that the front driver side door would not close. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The VIN was not available. The approximate failure mileage was 53,000.
Faulty door latch, drivers door. Door ajar warning light stays on when door is closed, because of this, the dome lights do not go off unless driving at a certain speed, but stays on when backing. This makes it extremely difficult and dangerous to do at night time because the lights blind you. The doors will not lock with the switch, you must physically push each door lock plunger down, which is difficult to do without crawling around.I replaced the latch the first time under warranty and now it has happened a second time only 13 months after the first replacement.
Driver side door remains "ajar". (door latch assembly) locks won't lock, dome lights stay on, can't lock car and lights come on randomly during the day & night. I have been told it is an ongoing issue that could cost me $500. If I can't manually lock the doors, the kids can get out while driving. Safety recall is necessary or trading in Ford! I have to put tape over my dome lights so I can back out of my driveway in the dark...I can't see!
The contact owns a 2011 Ford Edge. While driving 45 mph, the door ajar warning light illuminated. In addition, the contact stated that the door ajar message was also displayed across the message board and the interior light illuminated. The contact had to open and close the front driver side door multiple times in order to stop the message from displaying and the warning light from illuminating. The failure recurred on numerous occasions. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 45,000.
The driver's side door continues to have a "door ajar" warning light on even when the door is closed. This causes the interior lights to stay on and then system to "bing" about the door being open when it is clearly closed. Not to mention the doors won't lock because of it and I don't know if the door is ever truly open or if the air bag will deploy. This is a safety issue that needs to be addressed and fixing the issue should not cost owners $500!!
The contact owns a 2011 Ford Edge. The contact stated that the door ajar light continued to illuminate after the door was securely closed. The vehicle was taken to the dealer. The technician diagnosed an unknown sensor in the door failed. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was 24,000. Updated 4/16/15 the consumer stated the door ajar light illuminated on the dash and would not go out, the interior overhead light also stayed on and the doors would not lock while driving. Updated 04/21/15
The contact owns a 2011 Ford Edge. While operating the vehicle, the sensor indicated that the front driver side door ajar message illuminated although the door was secured. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The VIN was not available. The failure mileage was 62,000.
The drivers side front door latch sensor is faulty, thus the door ajar light stays illuminated. As a result, doors won't lock and cab lights stay on. This is a safety concern because children in the back can open the door freely. Ford has identified the problem with a tsb 14-0083 although will not recalled. Ford serviced the vehicle and replaced the latch in 2013. Problem has returned and lafayette Ford won't replace again.
A D V E R T I S E M E N T S
- Terre Haute, IN, USA