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CarComplaints.com Notes: A frustrating electrical issue is causing an ever-present “door ajar” warning light for 2011-2013 Ford Edge owners. Even with the doors latched shut, faulty sensors convince the vehicle’s computer they aren’t. With no way to override the system, owners have no choice but to stare at the warning light, listen to the warning chimes when the car is stopped, and deal with interior lights that won’t shut off.

2.9

hardly worth mentioning
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
48,857 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2011 Ford Edge body / paint problems

body / paint problem

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2011 Ford Edge Owner Comments (Page 4 of 4)

« Read the previous 20 complaints

problem #19

Dec 172013

Edge

  • 60,000 miles

A D V E R T I S E M E N T S

Driver door says it's open when it's not.

- Clarksville , TN, USA

problem #18

Mar 202014

Edge

  • 21,288 miles
Driver door ajar light comes on when door is closed as well as while vehicle is moving. Interior as well as puddle lights come on. Frequent slamming if door to trigger sensor does not work. Unable to turn lights off. Prohibits doors from locking while vehicle is in motion. Serious safety concern.

- Lancaster, PA, USA

problem #17

Apr 012014

Edge

  • 19,000 miles
Door is ajar warning does not clear even after repeated closing of doors. This causes interior lights to stay on and doors not to automatically lock when driving.

- Havana, FL, USA

problem #16

May 202014

Edge 6-cyl

  • 75,000 miles

A D V E R T I S E M E N T S

Door ajar stays on after door closed.

- Riverton, UT, USA

problem #15

Apr 012014

Edge

  • 20,000 miles
Vehicle does not recognize that the driver side door is closed. The door ajar light stays on, causing the interior light to stay on, and preventing the doors from locking while traveling. The dealership service department stated this is a common problem that requires the latch be replaced.

- Canton, MI, USA

problem #14

Sep 232013

Edge

  • miles
The front door ajar sensor or latch has been off and on not working. The light door ajar light comes on you have to either slam the door or open and shut it over and over again now to get the door ajar light to go off and the interior lights to shut off. While the door ajar is on the doors will not lock while driving. The other problem is the interior lights will not go off after parking the car which I am afraid will end up killing the battery. Why has there not been a recall on this? there is a danger with the locks not being able to lock and the risk of a battery dying.

- Danbury, CT, USA

problem #13

Jan 102012

Edge

  • miles

A D V E R T I S E M E N T S

The driver's door ajar sensor stays on and you will have to open and shut the door several times before it goes out and sometimes that doesn't work. My first incident was when my car was less than a year old (early 2012) and I took it back to the dealer and it was suppose to be replaced. Then in March of 2014, the same thing happened again. So when I went in for an oil change I explained the problem and they said that they would clean it and go from there. Just 2 short weeks later it started happening once again so this time I have returned the car and they want to charge me a $100 deductible to do the work. I asked why because I have extended warranty and he explained that certain items are covered but with a deductible fee. This problem should be considered a recall of the car because it seems to be something that's going to be a recurring issue with no fault of the consumer.

- Washington, DC, USA

problem #12

Apr 012014

Edge

  • 43,000 miles
Door ajar sensor stays on even when door is closed resulting in lights staying on.with the number of complaints on this issue, Ford should issue a recall.

- Eastman, WI, USA

problem #11

Aug 142013

Edge 6-cyl

  • 60,000 miles
The door ajar light has been coming off and on even when the door is shut. Sometimes 5-10 closings will shut the door ajar light off. Most of the time my door ajar light stays on. Which keeps my interior lights on at nighttime. Also not sure my car locks completely as the car honks twice quickly when I try to lock using the wireless locking device. Very frustrating, and for the money they charge for Ford cars, don't think this should be a problem. Have searched the internet and found out this is a common problem that can cost up to $300 at dealerships to fix, and cheapest I have found is $85 to buy part from Ford and try to fix it myself.

- Morgantown, WV, USA

problem #10

Mar 182014

Edge

  • 49,027 miles
The "driver door ajar" warning remains lit even when my door is completely closed. I either have to slam my door closed or open/close my door multiple times for the light to turn off. This week, the light has started coming on while my car is in motion, which freaks me out. Due to the light coming back on even after it initially goes off, my dome light is staying on and running my car battery down. I needed a jump start this week due to my battery being dead. Thank you.

- Burkeville, TX, USA

problem #9

Aug 232013

Edge

  • 67,246 miles

A D V E R T I S E M E N T S

Problem: Door ajar sensor my Ford Edge door ajar light comes on and will not turn off no matter how many times I attempt to shut the door. With this light on the doors will not lock and the interior lights do not turn off for a period of 10-15 minutes. My daughter and I drive in my Edge everyday, with the doors not locking I find that this can be a very dangerous hazard. Today we were driving thru the mall parking lot and a stranger approached my Edge as if he were going to attempt to open the passenger door. At the time the door ajar light was on and all doors were unlocked, as the vehicle will not allow you to lock the doors with this light on. Lord forbid he would have opened that passenger door and harmed my daughter. Does it take a tragedy to happen before the manufacturer decides to deem this problem a legitimate recall..... I have read a tremendous about of complaints regarding this problem, how can this be transformed into a recall issue" what does it take to get Ford or the safety board to resolve this?" signed: A caring parent

- Glen Burnie, MD, USA

problem #8

Feb 112014

Edge

  • 50,000 miles
Driver door ajar indicator is illuminated when door is shut. Door must be closed repeatedly to get the ajar light to go off.

- Eastvale, CA, USA

problem #7

Mar 272014

Edge 6-cyl

  • 35,000 miles
Door latch assembly- door ajar wont go away, door latch assembly has to be replaced.

- Cedar Springs, MI, USA

problem #6

Dec 022013

Edge 6-cyl

  • 35,500 miles
Door ajar warning light comes on and stays on, door has to be repeatedly opened and closed numerous times in order to correct this issue.

- Burke, VA, USA

problem #5

Sep 262013

Edge 6-cyl

  • 52,390 miles
Driver's door sensor failed - car won't sense that the door is closed when it is.

- Poway, CA, USA

problem #4

Sep 182013

Edge 6-cyl

  • 40,000 miles
We went to get in the car, closed the door and the driver door ajar warning came on with the door closed. It does on occasion go off temporarily then comes back on. Was told by dealership that Ford has known about problem for about a year. If this is the case there should be a recall for the part.

- Oakfield, NY, USA

problem #3

Oct 312012

Edge 6-cyl

  • 20,000 miles
Driver door ajar light came on when door was closed securely. Occurred intermittently at first, but then happened all the time. Repaired under warranty. Around may of 2013 (out of warranty by a few months) the same thing happened. Will cost $300-400 to fix. In the meantime, my doors will not remain locked while driving and the interior lights remain on for a long time before going off, using battery power. In researching this, it appears to have been a problem with Ford cars for a number of years. Having to replace this sensor twice in three years is unacceptable!

- Garden Grove, CA, USA

problem #2

Jul 102013

Edge

  • 40,000 miles
Drivers side door ajar light is on and does not go out even when the door is closed. This causes the doors not to lock causing a safety concern while operating the vehicle. When parked the interior lights remain lit which causes the battery to be drained and the car will not start. I had it fixed at the dealer under warranty just after 1 year of buying the vehicle new, then the 2nd time was 1 year after the replacement switch now not under warranty at this rate I will need to buy one drivers door switch every year at $400 a pop. I also had to replace the battery too. Really!

- Arlington, TX, USA

problem #1

Mar 012013

Edge 6-cyl

  • 62,000 miles
Driver door ajar light will not shut off but door is close properly.

- Coamo, PR, USA

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