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10.0

really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
1 / 0
Average Mileage:
47,414 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2011 Ford Edge drivetrain problems

drivetrain problem

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2011 Ford Edge Owner Comments (Page 1 of 8)

problem #144

Oct 092016

Edge

  • 105,000 miles

A D V E R T I S E M E N T S

2011 Ford Edge lost all power from the throttle while traveling on the interstate. Pulled over to the side of the road, had a yellow wrench light, no throttle response and rough running engine. Shut the vehicle off waited about 2 minutes and restarted everything was running fine. Drove the Edge about 10 miles on the interstate to my exit, after coming to a stop and ready to accelerate onto the highway I hit the gas and got out into the intersection and the yellow wrench light illuminated again and lost all power leaving me stranded in the middle of the intersection with traffic coming both ways. After traffic stopped and I was able to slowly move to the shoulder I shut the car down again and called a friend to come help me. After sitting for 10-20 minutes, my friend showed up and the Edge restarts and was able to drive home. Thankful my parents weren't driving or children weren't in the car and no accident was caused. After doing some research I've come to the conclusion that the throttle body is to blame and all the symptoms are the same. Apparently this is a common problem on the Edge, mustang, flex, Explorer and Lincoln mkx. Very disappointed and dangerous! great vehicle but poor quality of electronic parts I hope and pray this never happens to someone who panics while on the interstate. Vehicle will not be drove until this issue is fixed. Date of incident October 9th, 2015 approximately 7:45 and 8:00-8:15. Mileage approximately 105, xxx.

- London, KY, USA

problem #143

Sep 242016

Edge

  • 32,500 miles
The contact owns a 2011 Ford Edge. While driving 55 mph, the vehicle lost power. The vehicle failed to accelerate when the accelerator pedal was depressed. The power train fault warning indicator illuminated. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was 32,500. The VIN was not available.

- Middleburg, FL, USA

problem #142

Sep 142016

Edge

  • 50,000 miles
Alert stating "AWD off" and an image of a wrench suddenly came on while driving. Car sputtered and was unable to accelerate. Pulled over, turned car off and waited a few minutes. When turned back on, alert was off. Luckily I was on a residential street, but could pose a dangerous situation if on the highway or during traffic due to inability to accelerate or drive car.

- Chicago, IL, USA

problem #141

Aug 192016

Edge

  • 57,000 miles

A D V E R T I S E M E N T S

1.a wrench shaped light came on from instrument panel, and having a sudden loss of power while driving. 2.the accelerator stops working or has extremely limited power. 3.after power off the vehicle and wait for 10-15 minutes to restart the vehicle, the wrench shaped light goes away and the vehicle in drivable condition again. But the problem could happen again within a day or in few days. It is really dangerous while during in highway or in busy roads when this problem occurred. The problem happens randomly. Sometimes it could happen several times in a day, sometimes it won┐T happen in a week. I called Ford dealers and they said to diagnostic it for $98 and only when the symptom happens they will be able to find the real cause. I searched online and it's a very common problem to 2010 -2013 Ford Edge owners.

- Canton, MI, USA

problem #140

Sep 132016

Edge

  • 96,000 miles
Car driving at any speed will abruptly show yellow wrench, lose power and acceleration, steering becomes heavy and you have to fight to get the now shaking car to side of road. After switching off ignition, waiting ten seconds, it restarts and runs perfectly for another few weeks. Dealership cannot replicate issue. My research points in throttle body assembly issue. Has happened about 12 times in 18 months. Each of differing terror and danger, but no-one can help, despite others online having same issue.

- Goodman, MO, USA

problem #139

Sep 132016

Edge

  • 64,000 miles
During acceleration the car shakes, loses acceleration and cuts out. It has happened 4 times this week (in traffic) to the point where I had to kick on the hazards really quick and find my way to safety. Once it is cut off, put in park and restarted it acts like nothing was ever wrong. The only light that comes on it the yellow wrench on the dash with no other warnings or information.

- Jacksonville, FL, USA

problem #138

Jun 292016

Edge

  • 24,950 miles

A D V E R T I S E M E N T S

The contact owns a 2011 Ford Edge. The contact stated that after having maintenance performed, the transmission failed to shift without warning. The vehicle was taken to an independent mechanic. The technician diagnosed that the pressure plate cracked and as a result, the transmission needed to be replaced. The manufacturer was made aware of the failure. The vehicle was not repaired. The failure mileage was 24,950.

- Huntington Beach, CO, USA

problem #137

Aug 062016

Edge

  • 106,000 miles
I purchased the certified used Edge in October of 2013. I have a major problem with the vehicle it has lost all power on me twice in the last month. Once while sitting idle and just tonight while driving 65 mph on the highway. The wrench light came on and I had just enough time to put my hazard lights on to alert the vehicle approaching my vehicle. It took several minutes for me to get to the side of the highway as I was in the middle lane. I called for aaa to have the vehicle towed home. While waiting I turned the vehicle off. Just as the tow truck arrived I turned the vehicle back on and the wrench symbol was gone. I do not feel safe driving this vehicle so I still had it towed. I will be taking it to the shop on Monday morning. Hopefully they can find and fix the issue. This seems to be a very dangerous issue. I could have been rear ended or killed in a horrible accident. I have been searching online to see if this is a common problem and it seems as if many Ford Edge owners have experienced this problem. Then I checked for a recall and cannot seem to find one. I would hate for someone to be seriously injured before this problem is solved or dealt with by Ford motors.

- Lakewood, CA, USA

problem #136

Aug 022016

Edge

  • 55,640 miles
Had loss of power while driving 55 mph with no warning. Wrench light on dash comes on and car slows to approximately 10mph. Accelerator had no response, brakes and steering still worked.

- Bluffton, OH, USA

problem #135

Jun 252016

Edge

  • 38,000 miles
While driving down the highway, my 2011 Ford Edge lost all acceleration and the AWD warning light came on with the lighted symbol of a wrench. I was almost rear ended by several cars before I could make it side of road. I had to shut vehicle completely down and restart. This problem continued for several more times. Ford needs to address this problem before several people get killed.

- Round Lake, IL, USA

problem #134

Jun 012016

Edge

  • 47,000 miles

A D V E R T I S E M E N T S

When I place the car in park, the P in the dashboard does not turn red and I get an error message in the dash that the car is not in park. If you are unable to get the gear shift to show the P in red, it runs your battery down. This is a common issue with the Ford Edge; however, the only ones covered to be fixed by the dealer are 2012 thru 2016. Why was the 2011 Ford Edge not included in the correction required of Ford dealers" will it be added to the list soon"

- Fresno, CA, USA

problem #133

May 122016

Edge

  • 80,000 miles
My trct cntrl light had come on a few months ago, I had not gotten it fixed yet and as I was driving home the wrench light came on, I could not accelerate and my car stopped. I took it in, and as told it was a bad fuse. A few months later I was driving on the highway, hit a small puddle the wrench light came back on and I stalled in the fast lane on the highway. Luckily I was not hit but I could of been seriously injured. This is becoming a huge problem!

- St. Louis, MO, USA

problem #132

Feb 152016

Edge

  • 54,000 miles
Driver door ajar light stays on even when the door is clearly closed. The car will not stay locked; I press the door lock and the doors lock and then immediately unlock so I cannot have my car doors locked while I am driving. This is a constant problem; it is not intermittent. I am very disappointed in this car. I have had to have the throttle body replaced at a cost of $500, I have had a brake booster failure which had to be fixed, and now this problem which I read is a costly fix. This is my first Ford vehicle; what is the problem?

- Sylvania, OH, USA

problem #131

Jan 162016

Edge

  • 119,000 miles
The engine died, as I was driving the car down the interstate. The steering wheel locked as I tried to exit and my car drifted into oncoming traffic. Fortunately there was no accident but when I was finally able to get the car to the side of the road it was severely smoking and I had to get myself and my daughter out of the car immediately. Also, the head gaskets and radiator blew and now there is a major electrical problem with the car the service department could not diagnose after 5 hours of investigating.

- Wendell, NC, USA

problem #130

Jan 122016

Edge

  • 68,000 miles
(on multiple occasions )my 2011 Ford Edge upon accleration the vehicle loses the abiltiy to acclerate - shudders and the check engine flashes or stays on. Supposedly could not find the "code" that caused it. I have had the vehicle into 2 different dealer ships - one replaced the transfer case, the other the catalytic converter and ignition coils- to the cost of over $600 on a used certified vehicle. Less than a few days later same issue - back to dealer said it was a loose wire. I now drive the vehicle very tentatively and hope I don't have to accelerate quickly.the vehicle persists in the ability to not acclerate quickly ( usually at 55 mph or higher )without the engine light flashing or staying on. It also seems to happen most frequently on quick accleration --on ramp or getting up to freeway speed. It is very dangerous as this usually happens getting on or off the freeway or staying up with traffic, once the light goes on the vehicle shudders and will not accelerate today it will be 3 months first visit was Oct 29 mileage was 68000 and has happened up to today multiple times and mileage is now 74000 the check engine light is on again back to Ford dealer again tomorrow.

- Hartford, WI, USA

problem #129

Dec 162015

Edge

  • 65,000 miles
While driving the powertrain error code (wrench icon) pops up and my cars loses all acceleration. I'm forced to try to get to the shoulder of the road while coasting and then once stopped if I take my key out and reinsert and start the car everything is fine. Ford dealer cannot find any errors with the vehicle and this has happened multiple times. This is a major safety concern to unexpectedly lose all engine power while at high speed on freeways or even side roads without a shoulder. There are lots of people with the same issue posting the same problems.

- Royal Oak, MI, USA

problem #128

Oct 312015

Edge

  • 57,946 miles
Transmission will not shift into park. Dealership employee told me that this happens so often in Ford Edge and Explorer that they have to keep the affected parts in stock constantly. This is clearly a safety defect and could result in serious consequences because the car would be left in gear without the transmission being locked. Ford Motor Company should correct this problem immediately before serious injury or death results.

- Cottonwood Heights, UT, USA

problem #127

Nov 232015

Edge

  • 43,000 miles
Vehicle losses all throttle control vehicle does not shut off but the wrench light comes on the dash and has no throttle response. I have to turn vehicle off then restart to reset the computer. Every thing works great for a couple days then it does it again. I have had this happen in the middle of a intersection, on I 95, I 64, I 264, coming close to being hit on passenger side in a intersection with my grand baby in the vehicle. I have had the vehicle in the dealership here in Norfolk Virginia. They charge me $125 and said they could not duplicate the problem. The dealer also stated they think it might be a throttle body. I told them to put one on it and they told me that they don't just replace parts. I picked it up from the dealership and 2 days later it did this again. You could be doing 60, 65. Or 25 when it decides to lose throttle control. In the middle of a intersection turning or going 60 mph on the interstate it don't matter. I feel this is a safety concern and needs to be addressed. You can read about people with the same problem on the internet.

- Norfolk, VA, USA

problem #126

Oct 242011

Edge

  • 14,652 miles
The contact owns a 2011 Ford Edge. While idling, the vehicle began to smoke and there was an abnormal odor inside the vehicle. The failure occurred without warning. The vehicle was taken to a dealer where it was diagnosed that the power take off unit malfunctioned and needed to be replaced. The vehicle was repaired; however, the failure recurred. The manafcturer was notified of the failure. The failure mileage was 14,652.

- Washington, DC, USA

problem #125

Nov 102015

Edge

  • 101,864 miles
Vehicle failed NJ state inspection twice for "not ready" conditions. There's a known issue recall 13E04 - PCM configuration error with computer issue dtc P160A reoccurring and our VIN is not covered under this first recall although every issue is the same as VIN specific recalls

- Brick, NJ, USA

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