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really awful
Crashes / Fires:
0 / 4
Injuries / Deaths:
1 / 0
Average Mileage:
45,391 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2011 Ford Edge electrical problems

electrical problem

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2011 Ford Edge Owner Comments (Page 10 of 24)

« Read the previous 20 complaints

problem #283

Jul 242015


  • 37,000 miles


The warning on the dashboard for driver's door ajar continues to come on despite the door being securely shut. This prevents the doors from locking. In addition, the interior lights illuminate at times when vehicle is off due to the door ajar warning, draining the vehicle battery. This causes a secondary safety issue of being stranded due to battery being drained and car unable to start.

- Leland, NC, USA

problem #282

Jul 272015


  • 82,328 miles
Door ajar sensor - front driver side door ajar signal stays on when door is closed interior light stays on all night (draining battery) doors do not lock while in vehicle causing a safety issue

- Middletown, PA, USA

problem #281

Jan 022014

Edge 6-cyl

  • 52,000 miles
(safety issue, ) my door locks won't lock, keeps saying door ajar on passenger door, after numerous attempts to shut the door, lights also stay on cause thinks door is open. Don't know if it's a recall or just a defected censor. But really feel it's a safety issue!!!!!!! thank you

- Methuen, MA, USA

problem #280

Jul 292015


  • 41,000 miles


My vehicle displayed the door ajar alarm after the door had been shut securely. This occurred intermittently for two days, and then began to occur every time I got in the vehicle. A couple days later it went back to being intermittent. I would not get the notification when I first got in the vehicle, but then the alarm would go off while I was driving.

- Batavia, NY, USA

problem #279

Jun 012015

Edge 6-cyl

  • Automatic transmission
  • 51,000 miles
Rear driver's side door latch is defective. Door is shut but has door ajar alarm and dome lights stay on and car alarm goes off while parked when door is ajar. It conveniently went out right after 50,000miles and warranty was up. Ford should recall this as it seems to be very common problem but unfortunately a lot of people don't know about the procedure to file a complaint. The dealership wanted $100 just to look at the car and not including parts and labor. Updated 09/18/15

- Ellettsville, IN, USA

problem #278

Jun 012015

Edge 6-cyl

  • Automatic transmission
  • 50,000 miles
The contact owns a 2011 Ford Edge. While in park, the contact closed the front driver side door; however, the door failed to automatically lock and the interior dome light remained illuminated. The door ajar warning light also illuminated. The failure recurred on number of occasions. The vehicle was taken to a dealer who was unable to diagnose or repair the vehicle. The manufacturer was not notified of the failure. The failure mileage was 50,000. Updated 09/18/15

- Ithaca, MI, USA

problem #277

May 062015


  • 69,000 miles


Defective throttle body. Entering highway at approximately 45 mph and accellerating when car de-acclerated on its own to a crippling 2 mph. Moved over to the far right side with car moving at 2 mph until I was able to get off highway and part car. Let sit 15 minutes and car started and acclerated appropriately. 2 weeks later same thing. Acclerating from a stop at a stop ligh and car de-acclerated on its on and limped to 2 mph untill I could pull off road and let sit. Started badk up and drove ok. About two weeks later happened again. On August 30, 2015 the car began doing this daily and took 9 times of letting car sit after it de-acclerated to get home from work. Called Ford Motor Company and they claim no recalls for the defective throttle body problem that Ford Edges are having. Researched the internet and see thousands of complaints with this issue. Defective throttle body on Ford Edges including the 2011. Called Ford and lodged a complaint. Took car to skillman Ford in greenwood Indiana and was diagnosed as a failed throttle body and needed replaced. Was informed it would cost me $664.71 for me to have it repaired. Was also informed there were no Ford financial assistance programs to help me pay for repairs on the defective throttle body which is a Ford problem. I did authorize the repair as I need my car. I am very unhappy with Ford as they will not cover there defect and it is a known Ford defective part-throttle body. What will it take for Ford to step up and cover their defects? as much as I love my Edge I will not purchase another Ford product because there is no customer service programs at Ford Motor Company (not the dealership where I got my car repaired) when there is an issue with defective parts and getting them replaced by Ford. Shame on you Ford Motor Company.

- Dallas, NC, USA

problem #276

Jul 012015


  • 65,000 miles
Door ajar sensor stuck on "open" for driver's side front and rear doors. As a result, dome lights stay on causing difficulty seeing at night, and inability to lock doors while in motion. Also, drains battery and has stranded my wife multiple times. Repair is very costly and as I understand it, the replacement part is just as susceptible to the problem as the original equipment. Ford needs to be responsible for this inherent defect.

- Bryan, TX, USA

problem #275

Aug 042014


  • 35,000 miles
Faulty sensor in the door causes the car to think the driver door is open. Door ajar light stays on and vehicle will not lock when driving! lights eventually time out but when inside the car, the doors do not lock! I have had it fixed three times now and it always comes back.

- Grantsburg, WI, USA

problem #274

Jul 022011


  • 1,000 miles
The contact owns a 2011 Ford Edge. The contact stated that the vehicle's alarm system, the tailgate, and the door locks worked independently without warning. The failures occurred when the vehicle was unoccupied. The contact stated that the failures recurred intermittently. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was 1,000.

- Houston, TX, USA

problem #273

Jul 202015


  • 94,600 miles


Door ajar alarm stays on when door is closed inability to detect if other doors are ajar faulty switch the doors will not lock when traveling causing a safety concern

- Broken Arrow, OK, USA

problem #272

Jul 012015


  • 30,490 miles
Drivers door ajar warning stays on even when door is closed. This happens every time I open and close the door even when car is in motion

- Claymont, DE, USA

problem #271

Jul 162015


  • 73,000 miles
The contact owns a 2011 Ford Edge. The contact stated that the rear door ajar passenger warning indicator was illuminated. The vehicle was taken to an independent mechanic, who diagnosed that the rear passenger door switch needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 73,000.

- Beaumont, CA, USA

problem #270

Jul 192015

Edge 6-cyl

  • 45,500 miles
My wife was driving on a surface street with our infant boys in the back seat. Without warning, the 2011 Ford Edge lost all power and the engine vibrated intensely. It could have caused a serious collision. She restarted the car and tried to make it home safely and slowly. It happened again on the way. The next day (7/20/15), when we drove the SUV to the dealership, it happened a 3rd time. Galpin Ford (N hills, ca) diagnosed it with a faulty throttle body, not covered by our 7-year powertrain limited warranty. This is a certified preowned Ford Edge that we purchased a little over a year ago. Throttle bodies should not fail with 45K miles on the car. And, it should be covered by the warranty, or better should be a recall. The loss of power is a dangerous problem that Ford should take responsibility for.

- Tarzana, CA, USA

problem #269

Jun 262014


  • 43,461 miles
The "door ajar" warning light started coming on, intermittently at first and then continuously. Bad sensor. When this occurs, the doors will not lock using the latch and the interior lights stay on for a time. The only way to lock the doors once inside, is to use the key fob. This can be quite dangerous if not in a good area. This problem has drained my battery on more than one occasion. The problem has been diagnosed, however, most Ford dealers want to charge customers $215 plus for diagnostic fees. Only then will they repair the problem. My car is still under warranty, so I still wind up paying about what it costs to repair it. (??) car part stores will run a diagnostic for free... this seems to be a chronic issue. When I researched it, tons of information about this specific problem surfaced. It seems Ford will not issue a recall when it is so obviously needed.

- North Little Rock, AR, USA

problem #268

Jul 162015


  • 82,064 miles
Driver side door ajar warning light stays on after door is closed

- Hilliard, OH, USA

problem #267

Jul 012015


  • 67,500 miles
Ford Edge suddenly lost power ( vehicle still running). No response from accelerator even though vehicle was still running. Had to roll to side of road (very unsafe). A warning light briefly came on showing ":AWD off" and after a few seconds warning changed the "wrench" icon. This happened a second time just a few hours later. I scheduled appointment with dealer for the next day, and it happend again on the way to the dealer. Dealer ran codes, all passed and couldn't find issue. It happened again 10 miles after picking up from the dealer. Rescheduled for next day with dealer. Issue happened yet again on the way to the dealer. Once again dealer could not find issue or any error codes. In summary, it happened 5 times in less than 30 miles of driving. This vehicle is not safe to drive.

- Tacoma , WA, USA

problem #266

Jul 122015


  • 70,000 miles
On June 12, 2015 my 2011 Ford Edge limited experienced problems with the locks. The car will not stay locked and unlocks itself. Whether stopped in traffic, driving, after turning off the ignition, or walking away from the car, it unlocks itself and sometimes does it cyclically. It happens whether I lock the car manually or with the key fob. If I use the key fob, within a few seconds it will unlock itself again. If I lock it manually, it may be a few seconds or a few minutes. It causes the exterior parking and hazard lights to flash and the dome light to come on. It is not safe. I live in an major city. Though I have a push ignition that won't start or operate the car without the key fob present, I am afraid that if I leave the car someone could get in and ransack/damage it or worse yet, get in and wait for me to return and attack me as I approach or open the car.

- Lanham, MD, USA

problem #265

Jun 082015


  • 74,000 miles
Driver door ajar alarm will not go off, even though the door is shut.

- Charleston, SC, USA

problem #264

Jul 062015


  • 85,269 miles
Door sensor does not register that the door is shut, causing the lights to stay on inside continuously. This is a danger to the driver especially at night because I cannt see to drive with the inside dome lights on and its unsafe for the passengers when the doors will not lock.

- London, KY, USA

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