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really awful
Crashes / Fires:
0 / 4
Injuries / Deaths:
1 / 0
Average Mileage:
45,607 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2011 Ford Edge electrical problems

electrical problem

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2011 Ford Edge Owner Comments (Page 11 of 25)

« Read the previous 20 complaints

problem #292

Jan 152012


  • 20,000 miles


The contact owns a 2011 Ford Edge. The contact stated that the passenger and driver side door ajar warning lights illuminated. As a result, the doors failed to latch and the interior lights failed to deactivate. The vehicle was taken to the dealer where it was diagnosed that the driver and passenger side door sensors needed to be replaced. The vehicle was not repaired. On another occasion, the push to start failed to operate without warning. The contact believed that the failure of the door sensors caused the battery to fail. The battery was replaced, but the failure recurred intermittently. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 20,000.

- Rockledge, FL, USA

problem #291

May 202014


  • 92,000 miles
In may of 2014 my Ford Edge has been having problems with the drivers side door being ajar. When the door is shut the dome lights stay on until you go put it in drive and go over 20mph, then they shut off. Thats the only way to turn the lights off. Its a door sensor issue that needs to be addressed asap. The door is completely shut and the dash icon says "driver door is ajar". it kills the battery and we need to jump it every time we use the vehicle. I just bought a new $109 battery and next week I'll take it to Ford to pay the 500+ dollars for a new sensor. This is a serious issue and it is a very dangerous hazard when operating after sunset. Driving with the dome light on at night is very dangerous for my family. Built Ford tough?

- Puyallup, WA, USA

problem #290

Jul 012015


  • 53,356 miles
The door ajar light stays on for both the driver side and passenger side doors. This is causing the interior lights to stay on and is draining my battery. It is also causing the interior light to stay on at night which is making it hard to see. The doors won't lock when in drive because of this problem too.

- Dalton, GA, USA

problem #289

Sep 022015


  • 27,046 miles


Door ajar sensor/warning will not clear

- Moorestown, NJ, USA

problem #288

Jul 132015


  • 46,011 miles
Rear door(s) show ajar even though the door(s) are closed. I open and close the door(s) and the computer reads them as being ajar and the interior lights stay on for awhile. I can't set my alarm because of the problem. In researching the problem on the web I found out that there are alot of people having the same problem on their Ford products.

- Tustin, CA, USA

problem #287

Jul 012015


  • 35,000 miles
The driver door ajar sensor turns on when the door is shut. The door can be closed multiple times but the door ajar sensor still believes the door is not shut. This causes the battery to drain.

- Stanton, CA, USA

problem #286

Aug 032015


  • 65,000 miles


The driver's side door sensor is not working. Door shows open, and the interior lights won't turn off. Won't lock doors and several other problems. From all the feedback I've read, sure would like to see Ford do the right thing and issue a recall on this problem. Thanks!

- Clarkton, NC, USA

problem #285

Aug 012015


  • 45,000 miles
My 2011 Ford Edge inside interior light stays on for several minutes every time I get in the car, I guess its the sensor on my door but its happened on the back hatch door as well. On my dashboard it tell me that I have an open door which its completely closed but light stays on until I drive off. Or when I get out of the car and lock the doors the light stays on for several minutes, its draining my battery. When all of this happens I can not even lock my doors when I am driving the car, I need to lock my doors for safety purposes, my doors are always unlock because of this issue. Also, car alarm will engage when car is parked and locked.

- Interlaken, NJ, USA

problem #284

Jul 102015


  • 61,000 miles
The drivers door ajar warning indicator remains on after fully closing the door. This will not allow the car doors to lock while driving, nor will it allow for the vehicle to be locked/alarmed when parked. On a couple of occasions, attempts to lock the vehicle have resulted in the alarm and emergency flashers going off. The problem was intermittent for several weeks, but is now constant. A safety as well as a security hazard.

- La Plata, MD, USA

problem #283

Jul 242015


  • 37,000 miles
The warning on the dashboard for driver's door ajar continues to come on despite the door being securely shut. This prevents the doors from locking. In addition, the interior lights illuminate at times when vehicle is off due to the door ajar warning, draining the vehicle battery. This causes a secondary safety issue of being stranded due to battery being drained and car unable to start.

- Leland, NC, USA

problem #282

Jul 272015


  • 82,328 miles


Door ajar sensor - front driver side door ajar signal stays on when door is closed interior light stays on all night (draining battery) doors do not lock while in vehicle causing a safety issue

- Middletown, PA, USA

problem #281

Jan 022014

Edge 6-cyl

  • 52,000 miles
(safety issue, ) my door locks won't lock, keeps saying door ajar on passenger door, after numerous attempts to shut the door, lights also stay on cause thinks door is open. Don't know if it's a recall or just a defected censor. But really feel it's a safety issue!!!!!!! thank you

- Methuen, MA, USA

problem #280

Jul 292015


  • 41,000 miles
My vehicle displayed the door ajar alarm after the door had been shut securely. This occurred intermittently for two days, and then began to occur every time I got in the vehicle. A couple days later it went back to being intermittent. I would not get the notification when I first got in the vehicle, but then the alarm would go off while I was driving.

- Batavia, NY, USA

problem #279

Jun 012015

Edge 6-cyl

  • Automatic transmission
  • 51,000 miles
Rear driver's side door latch is defective. Door is shut but has door ajar alarm and dome lights stay on and car alarm goes off while parked when door is ajar. It conveniently went out right after 50,000miles and warranty was up. Ford should recall this as it seems to be very common problem but unfortunately a lot of people don't know about the procedure to file a complaint. The dealership wanted $100 just to look at the car and not including parts and labor. Updated 09/18/15

- Ellettsville, IN, USA

problem #278

Jun 012015

Edge 6-cyl

  • Automatic transmission
  • 50,000 miles
The contact owns a 2011 Ford Edge. While in park, the contact closed the front driver side door; however, the door failed to automatically lock and the interior dome light remained illuminated. The door ajar warning light also illuminated. The failure recurred on number of occasions. The vehicle was taken to a dealer who was unable to diagnose or repair the vehicle. The manufacturer was not notified of the failure. The failure mileage was 50,000. Updated 09/18/15

- Ithaca, MI, USA

problem #277

May 062015


  • 69,000 miles
Defective throttle body. Entering highway at approximately 45 mph and accellerating when car de-acclerated on its own to a crippling 2 mph. Moved over to the far right side with car moving at 2 mph until I was able to get off highway and part car. Let sit 15 minutes and car started and acclerated appropriately. 2 weeks later same thing. Acclerating from a stop at a stop ligh and car de-acclerated on its on and limped to 2 mph untill I could pull off road and let sit. Started badk up and drove ok. About two weeks later happened again. On August 30, 2015 the car began doing this daily and took 9 times of letting car sit after it de-acclerated to get home from work. Called Ford Motor Company and they claim no recalls for the defective throttle body problem that Ford Edges are having. Researched the internet and see thousands of complaints with this issue. Defective throttle body on Ford Edges including the 2011. Called Ford and lodged a complaint. Took car to skillman Ford in greenwood Indiana and was diagnosed as a failed throttle body and needed replaced. Was informed it would cost me $664.71 for me to have it repaired. Was also informed there were no Ford financial assistance programs to help me pay for repairs on the defective throttle body which is a Ford problem. I did authorize the repair as I need my car. I am very unhappy with Ford as they will not cover there defect and it is a known Ford defective part-throttle body. What will it take for Ford to step up and cover their defects? as much as I love my Edge I will not purchase another Ford product because there is no customer service programs at Ford Motor Company (not the dealership where I got my car repaired) when there is an issue with defective parts and getting them replaced by Ford. Shame on you Ford Motor Company.

- Dallas, NC, USA

problem #276

Jul 012015


  • 65,000 miles
Door ajar sensor stuck on "open" for driver's side front and rear doors. As a result, dome lights stay on causing difficulty seeing at night, and inability to lock doors while in motion. Also, drains battery and has stranded my wife multiple times. Repair is very costly and as I understand it, the replacement part is just as susceptible to the problem as the original equipment. Ford needs to be responsible for this inherent defect.

- Bryan, TX, USA

problem #275

Aug 042014


  • 35,000 miles
Faulty sensor in the door causes the car to think the driver door is open. Door ajar light stays on and vehicle will not lock when driving! lights eventually time out but when inside the car, the doors do not lock! I have had it fixed three times now and it always comes back.

- Grantsburg, WI, USA

problem #274

Jul 022011


  • 1,000 miles
The contact owns a 2011 Ford Edge. The contact stated that the vehicle's alarm system, the tailgate, and the door locks worked independently without warning. The failures occurred when the vehicle was unoccupied. The contact stated that the failures recurred intermittently. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was 1,000.

- Houston, TX, USA

problem #273

Jul 202015


  • 94,600 miles
Door ajar alarm stays on when door is closed inability to detect if other doors are ajar faulty switch the doors will not lock when traveling causing a safety concern

- Broken Arrow, OK, USA

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