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really awful
Crashes / Fires:
0 / 4
Injuries / Deaths:
1 / 0
Average Mileage:
45,683 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2011 Ford Edge electrical problems

electrical problem

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2011 Ford Edge Owner Comments (Page 12 of 24)

« Read the previous 20 complaints

problem #259

Apr 012015

Edge 6-cyl

  • 24,000 miles


"door ajar" warning light on dash does not go out. Also, twin interior lights do not go out. This draws down battery when parked and is a safety issue when driving at night. Fix from Ford dealership is $400+. this is ridiculous, and seems to be a systemic problem. I saw on line repairs of how to fix going back to 1998 Ford model from Windstar, to Ranger, to Edges - all models years, all with the same problem. Ford has not bothered to fix this problem for years!..3-days ago, I took my 2013 Ford Taurus to the Ford dealership in lancaster, SC for a safety recall to fix defective door latches, and a separate recall check on lights on the license plate for possible moisture leakage. So, I got a safety recall on possibly failed seal on license plate lights, but no recall on an issue with the lights on in the vehicle cab while driving at night"?? it makes one wonder who make these decisions about what is a safety issue. Is it done solely on the basis of what is cheap and expeditious? if the fix is cheap, recall it and if the fix is a bit more costly, do nothing and let the manufacturer make money off the fix. How can drivers be protected? how can consumers be protected" I hope you can help. Thank you. Frank whitley.updated 10/27/15

- Waxhaw, NC, USA

problem #258

Jun 192015


  • 38,000 miles
Door ajar sensor will not go out after door is closed. Interior lights stay on after door is closed.

- Marietta, GA, USA

problem #257

Feb 022015


  • miles
Driver door adjar notification won't go off even though all doors are closed. This prevents doors from locking while driving causing safety hazard. Also causes the interior lights stay on while driving causing safety hazard at night. Sometimes interior lights won't go off at all even after the car has been turned off for hours.

- Mullica Hill, NJ, USA

problem #256

Jun 012012

Edge 6-cyl

  • 10,000 miles


Door ajar light stays on. This causes all dome lights to stay on, at night impairs vision when backing up. Makes driving very unsafe for first few yards, dome and map lights then go off. This is very unsafe and I have had one latch replaced. Now another is doing it. Ford dealer refused to fix it again, will cost about $300 each time. I feel Ford has know of this problem for some time and should fix all doors on models affected, or find solution to having lights stay on instead of just the warning light. I'm going to tape over my map lights until trade in, and will not buy another Ford product if they don't provide a safe solution at their cost....updated 07/30/15 updated 9/23/15

- Mattoon, IL, USA

problem #255

Jun 142013


  • miles
Multiple incidents after repair of door ajar switch/sensor will not recognize that the door is actually closed even though the dome lights stay lit and the car gives a warning.

- Cleveland, GA, USA

problem #254

Jun 102015


  • 27,000 miles
Door ajar light stays on regardless of how many times I close the door. The door is closed but the sensor stays on and the light inside the car will not turn off (due to the car thinking the door is open)--not sure if the door does not close all the way. Seems unsafe to drive with the car this way since I don't know if it is securely closed.

- Clifton, NJ, USA

problem #253

Jun 022015


  • 40,302 miles


All doors are closed but "door ajar" notification is present prohibiting doors from locking and interior lights from dimming. This is a safety issue whereby the interior lights are distracting during night-time driving.

- Delaware, OH, USA

problem #252

May 182015


  • 40,000 miles
Edge drivers door ajar, and its not. Doors don't lock, they think the door is open, inside lights stay on.

- East Hartford, CT, USA

problem #251

Jun 122015


  • 78,000 miles
Door ajar and interior lights remain on even when door is closed. Interior lights stay on while driving causing it difficult to see also runs the battery down. Continuing lights make it a hazard for the driver and other drivers

- Greenville, KY, USA

problem #250

Jun 112013


  • 40,000 miles
The contact owns a 2011 Ford Edge. The contact stated that the front driver side door open warning light illuminated. In addition, the contact stated that the all four doors failed to lock when the vehicle was operated. The vehicle was taken to a dealer, where it was diagnosed that the front driver side door sensor needed to be replaced. The vehicle was repaired; however, the failure recurred. The manufacturer was notified of the failure. The failure mileage was 40,000.

- Liberty Township, OH, USA

problem #249

Jun 062015


  • 83,595 miles


Door latch fails so door ajar light stays on, along with inside dome lights. Dome light stay on when driving causing difficulty in driving at night. This is a repeated failure. Cost $149 to fix Jan 2015, now has failed again

- Plymouth, MN, USA

problem #248

Oct 082012


  • 18,000 miles
The door latch sensor malfunctions indicating that the door is ajar. Doors will not lock neither manually nor electronically. The lf door latch has been replaced 10/12, rf latch replaced 11/13.(both replaced under warranty for malfunction) 9/14 the rf latch again malfunctioned, and was lubricated at a dealer to resolve problem. Again at 5/15 the latch again malfunctioned and was inspected. To this day it continues to malfunction. I was advised at the dealership to wait until updated latches are produced. Meanwhile, the doors will not lock when driving. When a new design latch is available, I will be required to pay for a replacement latch because the mileage and car are beyond warranty.

- Cedarburg, WI, USA

problem #247

Apr 012015


  • 52,000 miles
My safety issue is with my Ford Edge 2011 door ajar sensor. It's gotten worse in the past couple of months. The doors stay unlock, dash board warning display keeps popping up, door display stays lit and the interior light stays on which is hazardous at night. Ford has had this problem with many of it's vehicles for a long time but does not seem to be very interested in fixing it or recalling. I called Ford customer service division and spoke to angela keevis (regional customer service manager) to have Ford handle this issue as a re-call B/C many of the Edge models are having this issue. She confirmed that there are no recalls at this time and that Ford will not be able to help out to reimburse the cost of the fix either and she was sorry at this time. The only thing she told me is to put my complain online. The only thing that they could do is call you back after you had setup an appointment with your dealer to have it fixed and to make sure it all went well. I do hope Ford will take this issue serious and have a recall done B/C this issue could occur at any time. Again safety issues are doors being unlocked while driving and interior lights stays on and it could be hazardous when trying to drive at night. Does Ford need to have a fatal accident before they could recall a known issue"??????"

- Rutherford, NJ, USA

problem #246

Apr 142015


  • miles
The driver side door latch not working properly indicates the door is opened when it is closed. There for the dome light stays on till the car reaches 20 miles per hour or about a city block witch makes it hard to drive and cover the dome light at night so U can see out the windshield so not to be blinded by the light.

- Evergreen Park, IL, USA

problem #245

Apr 142014


  • 12,000 miles
The dome light stays on, night time driving hazard. False door ajar prevents doors from locking while traveling on highway. Doors won't lock major safety issue.

- Midland , MI, USA

problem #244

Mar 192014


  • 65,000 miles
Please consider reviewing this issue. Electrical contact on door latch does not sense that the drivers side door is properly shut. Door will not lock, dome light will not go out, as a woman I really don't want people to see that I am alone and female when driving at night or waiting...especially when I am unable to lock the door. Door ajar indicator stays on, conditioning you to ignore it. Driving with the dome light on is illegal and an unsafe practice. This is an extremely dangerous condition and I'm certain that this "known defect" has already resulted in loss of life. Additionally, I took my vehicle to my local for dealer and they repaired it in may of 2014 for $375. It worked for 3 months and then the defect returned. I brought it back and they said since they did not replace the part ( they only cleaned the electrical contacts) it was not under warranty.

- Des Moines, IA, USA

problem #243

May 072015


  • 23,000 miles
The contact owns a 2011 Ford Edge. While driving at approximately 45 mph, the interior lighting remained illuminated and the door locks unlocked independently. The failure recurred on numerous occasions. The vehicle was not taken to the dealer or repaired. The approximate failure mileage was 23,000.

- Louisville, KY, USA

problem #242

Mar 232015


  • miles
The contact owns a 2011 Ford Edge. The contact stated that the door ajar warning light and dome light illuminated continuously. The contact mentioned that the doors failed to lock while the vehicle was in motion. The failure recurred several times. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was unknown.

- Lithonia, GA, USA

problem #241

Mar 092015


  • miles
The driver door ajar alert would not go off and neither would the interior lights even though the door was shut. The lights would stay on while driving and the doors would not lock once I started driving either since it was saying the driver door was open. I'm waiting for the batter to just die since my interior lights stay on for a long time after I shut and lock my doors because the driver door ajar alert never goes off. I've called multiple dealerships and they won't cover it because there is no recall on it. There needs to be a recall on this issue because I don't know if my door is every really shut, my interior lights will only go off after I've been driving for a few minutes and the doors won't even lock right!

- Wapakoneta, OH, USA

problem #240

May 262015


  • 60,256 miles
Drivers side door ajar light on. Interior lighting will not turn off. User can't lock doors while driving. Dome light stays on draining battery.

- Baltimore, MD, USA

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