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really awful
Crashes / Fires:
0 / 4
Injuries / Deaths:
1 / 0
Average Mileage:
45,607 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2011 Ford Edge electrical problems

electrical problem

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2011 Ford Edge Owner Comments (Page 14 of 25)

« Read the previous 20 complaints

problem #232

May 042015


  • 74,000 miles


The driver door latch sensor (driver door ajar) will not go out after closing the door. The interior lights stay on and the doors will not lock because of it.

- Grove City, OH, USA

problem #231

Feb 022015


  • 24,000 miles
Driver door ajar notification stays on despite door being securely shut. Vehicle doors will not lock once car starts and must lock manually after turning engine off, locking, and restarting vehicle. Can not use keyless entry to lock from outside. Can not lock from door if vehicle running, as the locks will automatically unlock afterwards. Interior light stays on when in reverse and complicates ability to back up at night while trying to visualize objects/pedestrians that may be behind vehicle.

- Bellevue, NE, USA

problem #230

May 012015


  • 42,000 miles
The driver door states ajar even though it is not. Dome lamps and warning light.

- La Palma, CA, USA

problem #229

Mar 262014

Edge 6-cyl

  • 49,000 miles


Door ajar light stays on and doors will not lock.

- Yukon, OK, USA

problem #228

Jan 122015

Edge 6-cyl

  • 55,000 miles
Door ajar light stays on and door will not lock.

- Fishers, IN, USA

problem #227

Apr 202015

Edge 6-cyl

  • 47,000 miles
Last week I reported a fire that destroyed my car only seconds after I saw smoke and got out. After reading all the 'door ajar' complaints I wanted to add that I too had a problem with the "door ajar" warning happening over the last 6 months or so. It wasn't continuous, sometimes when I slammed the door really hard it would go off, but when leaving the car at night in the driveway sometimes I'd have to slam the door many times for the lights on the car to go off. I found that if the door ajar warning would not go on when I started it up to drive, if I pushed the "ok" control on the steering wheel the ceiling light would go off, but the door ajar red lighted symbol on the dash would stay on. Since the fire in my car was deemed caused by an electrical source by the fire chief, I wonder if this electrical/sensor issue could have anything to do with it. I'm shopping for a new car now, and I just found the same "door ajar" problems on the 2012 - 2014 models of the Edge. Has anyone looked into the risk of fire from this issue" it seems a problem like this going on for years in the Ford Edge should be a recall and consumers should not have to foot the bill for this problem. When does the government enforce a recall on a part that continues to fail" the complaints on the nhtsb page can only be a small percentage of the actual problems, since most people don't know about the nhtsb or this page to submit a complaint.

- Wakefield, RI, USA

problem #226

Apr 142015


  • 22,000 miles


The contact owns a 2011 Ford Edge. While all of the doors were closed, the front driver side door ajar warning light illuminated. In addition, the interior lighting remained illuminated. The failures recurred continuously. The vehicle was taken to a dealer where it was not diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 22,000.

- Los Angeles, CA, USA

problem #225

Apr 232015


  • 93,200 miles
This is the 2nd time in 3 years that I have had an issue with my driver door saying it is ajar when it is actually closed. It won't lock and the lights stay on, allowing for the battery to drain if left for too long. The door ajar light will not shut off unless I repeatedly slam the door until it registers that it is closed. Besides, being a safety issue, it is hurting my shoulder because I have to keep shutting it over and over until it registers. Twice I have gone out in our garage and night and found the entire car lit up because the car thinks the door is open. And it won't lock as long as the car thinks the door is open, which can also be a safety issue. This is apparently a known issue as many, many people on the internet are reporting the same issue. This is the 2nd time I've had my car to the dealer for this same issue!

- Madison, OH, USA

problem #224

Apr 222015

Edge 6-cyl

  • miles
The driver door is not locking with the door ajar alert on. Feel unsafe while driving. Left the vehicle on an airport parking lot. The river door ajar was on even all the doors were locked. Dome lights were left on while I was gone for several days. The battery was completely drained when had to call someone for help. Thank god it happened at a secure place.

- Rialto, CA, USA

problem #223

Feb 022015


  • 45,000 miles
Door ajar warning. Doors do not lock automatically nor will they lock with lock control on door or when in motion. Only possible way to lock doors is the remote on the key when car is stopped.

- Warren, MI, USA

problem #222

Apr 202015

Edge 6-cyl

  • 47,000 miles


While driving less than 5 mph in my driveway and turning to park, I noticed a thin stream of smoke coming from under the hood on the driver's side, about 3/4 way up the hood toward the windshield. I stopped, turned the car off and got out. Within seconds the car was filled with white smoke and the same white smoke started pouring out all sides of the hood and the front grill, fire was dropping from the engine onto the ground, and within about 30 seconds the front of the car went up in flames that were shooting 10-20 feet into the air. 2 minutes of exiting the car it was fully engulfed with 20-30 ft flames and thick smoke the fire department arrived in about 5 minutes and put the fire out. The car was completely destroyed. I notified Ford of the incident and they advised there were no recalls or similar problems with other Edges. I have photos of the destroyed car the day after and also still have the car if there's any reason to inspect it.

- Wakefield, RI, USA

problem #221

Apr 202015

Edge 6-cyl

  • 42,000 miles
Ford needs to recall the door latch & ajar switch assembly. This is the second time this assembly has failed and I know numerous others with Ford with same assembly that has failed in other models. When they go bad you don't know if the door is shut or open, the interior lights won't go out (thus drawing on the battery), and you can't trust the sensor to know if the door is shut and locked or not. It is a bad design from the start with this part. If they don't want to recall every car and replace, then they need to offer an unlimited warranty that they will fix for free if/when it does fail (and need to reimburse people that have already had it fixed).

- Louisville, KY, USA

problem #220

May 012012

Edge 6-cyl

  • 32,000 miles
Door sensor ajar will not go off. Unable to lock your doors while sensor states ajar. Has been to Ford dealership many times. The dealership has said it fixed issue but the sensor went bad again. However, after warranty expires. This needs to be recalled and fixed. It is a hazard to your safety not to be able to lock your doors.

- El Paso , TX, USA

problem #219

Apr 172015

Edge 6-cyl

  • 49,050 miles
Defective sensor in drivers door latch. Doors won't lock while car is in motion and interior lights stay on while car is driven or after it is parked.

- Creve Coeur, MO, USA

problem #218

Apr 012015


  • miles
Door ajar light comes on all the time and prevents doors from locking also interior light stays on.

- Hallowell, ME, USA

problem #217

Jul 232014

Edge 6-cyl

  • 58,963 miles
Door ajar light for drivers side stays on continuously even when door is closed properly. Interior lights remain on until a certain speed is reached. When vehicle is not in use the interior lights turn on and off as if the door were being opened and closed. I have replaced the battery once and have yet to replace the door switch.

- Opelika , AL, USA

problem #216

Feb 182015

Edge 6-cyl

  • miles
Door ajar light comes on. Door is shut tight. Doom lights stay on for awhile and doors can not be locked when car is running.

- Three Rivers, MI, USA

problem #215

Mar 202015


  • 69,000 miles
Our Ford Edge gives us the door ajar notification upon putting the car in drive and at random times when driving. The doors are all closed when this happens. The overhead lights come on and will not turn off as long as the door ajar warning is on. Sometimes, the problem can be corrected by slamming the driver door a few times. Other times their seems to be no remedy. Other than being extremely annoying, we believe this to be a serious safety issue. The overhead lights make it difficult to see out of our vehicle at night, and if there ever really was a door ajar, we wouldn't know.

- Norfolk, VA, USA

problem #214

Feb 072015


  • 55,299 miles
The contact owns a 2011 Ford Edge. The contact stated that the door ajar indicator remained illuminated after the doors were closed. As a result, the interior lighting remained illuminated and the automatic locks malfunctioned while driving. The vehicle was taken to the dealer but no diagnostic testing was performed. No repairs were made to the vehicle. The manufacturer was not made aware of the failure. The failure mileage was 55,299.

- Chicago , IL, USA

problem #213

Mar 252015


  • 81,293 miles
I started getting a message driver's door ajar even though the door was closed. This did not allow the car to lock properly (two beeps instead of one beep). Also, the interior light did not go out. This is now occurring when I get into the car and try to drive off. This doesn't happen every time, however is now happening more and more often. Sometimes you can lock and unlock the door lock several times and the message will go out and the interior light will go off. Sometimes the only way it will go out is by slamming the door. I have read several others that are having the same issue. It seems to me this should be something that should have a recall if so many customers with different Ford/Mercury vehicles are experiencing. I have an appointment to have the dealer look at my car tomorrow. I can't continue driving it with these hazards.

- Kansas City, MO, USA

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