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10.0

really awful
Crashes / Fires:
0 / 4
Injuries / Deaths:
1 / 0
Average Mileage:
44,812 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2011 Ford Edge electrical problems

electrical problem

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2011 Ford Edge Owner Comments (Page 2 of 20)

« Read the previous 20 complaints

problem #365

Mar 252016

Edge 6-cyl

  • 39,000 miles

A D V E R T I S E M E N T S

The drivers side door always says is ajar causing my fiancÉ to drive around with the dome lights on. She already has trouble seeing at night and this is a disaster waiting to happen. The door is clearly closed. I noticed the door sensors are built into the latch so I looked up how hard it would be to change with the part O amazon and came across hundreds maybe even thousands of people all with the exact same problem. I don't understand how this isn't a recall with so many vehicles malfunctioning over many many years! do the right thing! lives are at stake! if you do right by your customers we will continue to buy your great products! but not at the cost of what could happen if this continues. I thank you for your time.

- Stoneham, MA, USA

problem #364

Feb 012016

Edge

  • 60,000 miles
I own a 2011 Ford Edge. Not long after the warranty ran out my front drivers door ajar light came on. My door was definitely closed but the light remains on. This causes the door locks to not lock the doors while driving. When I park the car the exterior rear view mirrors down light stays on, the interior lights stay on and some dash lights. I've gone out to the garage 4 hours after I've gotten home and found them still on. Yes I had to replace the battery after finding it dead. Now the rear drivers door is showing its ajar on my dash. This is a safety issue. I can't lock the doors with my grandkids in the back seat. I can't lock the doors when I'm driving at night or through scarey areas.I travel with my husband who is handicapped and I can't be sure that my car will start when I return to it. I see many stories like my own from other Edge owners and I hope they take a good look at this problem. It's widespread, dangerous and an expensive fix.

- Fenton, MI, USA

problem #363

Feb 272016

Edge

  • 66,000 miles
The contact owns a 2011 Ford Edge. While the vehicle was parked, the door ajar warning light remained illuminated. The interior dome light remained illuminated also. The vehicle was taken to a dealer where it was diagnosed that the door switch and the door latch needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was 66,000.

- Onancock, VA, USA

problem #362

Mar 232016

Edge

  • 549,800 miles

A D V E R T I S E M E N T S

My wife and I bought a 2011 Ford Edge on October 28, 2015 with premium care extended service plan. We asked before we tooked the plan what was covered. It was explained to us that it was covered from bumper to bumper for 36,000 miles or 36 months. We have a issue with our sunroof not closing when stationary. You have to hold the button and pull it shut. They explained to us that thee warranty covers the motor which they have already replaced and it did not solve the problem. They say it is the track and we were told that is not covered, I was told by the mechanic at the dealership service center where we purchased the vehicle from the track should have not gone bad that soon. The only thing we were given showing what the premium care warranty cover is a partial list. When you go to the website it still only shows you partial list like the brochure.Ford needs to do a recall or replace it.because I have found numerous people of the same models or older or newer models where car buyers are told or when a question is asked to a saleman and to there bosses you take there word for it and that it is true because they are trained to do there job and research of the Ford vehicles and the warranty they offer. When people are told wrong they don't go back or they lose customers do to not being done right. All we is asking is for them to stand up to their word and fix the problem since their employees don't have a clear understanding of a product of what they are selling.

- Louisville, KY, USA

problem #361

Mar 302016

Edge

  • miles
Door ajar sensor will not go off and has led to the dome light not shutting off and will kill the battery. Takes 10-15 minutes of opening and shutting both doors on the drivers side. If I don't do this I will end up with a dead battery! usually this happens when I start my car or get out of my car. There has also been a couple times when while driving the door ajar sensor and dome light come on. This is a safety issue when driving at night.

- Westerville, OH, USA

problem #360

Mar 042016

Edge

  • 52,000 miles
Dashboard displays driver side door ajar when door is locked. Dome lights remain on and alarm system cannot be armed.

- Schaumburg, IL, USA

problem #359

Sep 012015

Edge

  • miles

A D V E R T I S E M E N T S

Closed door sensor faulty. Causes interior lights to stay on, doors fail to remain locked while driving vehicle.

- Louisville, KY, USA

problem #358

Mar 012016

Edge

  • 64,000 miles
Door ajar sensor stays on.

- Metairie, LA, USA

problem #357

Mar 252016

Edge

  • 81,000 miles
The driver side rear door ajar light is on and no matter how many times I close the door it will stay on. It will stay on when I'm driving and stationary.

- Copiague, NY, USA

problem #356

Feb 012016

Edge

  • 30,000 miles
When I go to shut my drivers side door it tells me that's it's not shut when it definitely is. This causes my interior and exterior lights to remain on. It takes multiple times of opening and closing the door for it to finally register that the door is indeed shut. It didn't start until a few months after owning the vehicle. When it first started it happened maybe once a month but recently it's been every time I get into the vehicle.

- Brooklyn, WI, USA

problem #355

Mar 172016

Edge

  • 55,000 miles

A D V E R T I S E M E N T S

Door sensor fails to register that the door is closed. Won't allow doors to lock while operating the vehicle. Sensor will randomly fail, causing the interior and exterior lights to come on, sometimes draining the battery. This is a huge problem, and there are thousands of online complaints about this. Ford is unwilling to cover repair costs and will not warranty their work if you have them repair it.

- Monson, MA, USA

problem #354

May 012013

Edge

  • 28,650 miles
Door ajar light comes on with all doors closed. The drivers door is the one affected. This turns on the dome light which can cause the battery to drain leaving a person stranded. Also, it causes the brake and parking lights to come on with no one in the vehicle. The door ajar light also prevents the doors from locking with the key in the ignition. The door ajar light comes on whether the car is turned on or not. The dealer said that they have to replace the drivers door latch. I had Ford repair this problem in the past. I have it in the Ford dealer again today for the same repair. I've uploaded the receipt from first repair. My car is still being worked on at Ford dealership and I don't have the receipt yet for the second repair. I think this should be a recall on this vehicle.

- Burleson, TX, USA

problem #353

Jan 012016

Edge

  • 105,000 miles
Driver door sensor shows door open and it is closed. Light stays on and doors will not lock.

- Cordova, TN, USA

problem #352

Mar 012016

Edge

  • 35,000 miles
Takata recall. The driver door ajar light stays on at all times. Will not go off no matter how many times you shut the door, the dome light stays on, runds the battery dead. I have tried every thing including wd 40. I believe it is the sensor but I am not a mechanic so.... I have googled this issue and it seems that everyone that owns a Ford Edge has this issue. I can not believe there is not a recall on this issue.my driver door has at times not latched completely. I believe this is a safety issue as I am driving on the freeway and have small children. Ford needs to get their act together and recall this issue for every one that owns a Ford Edge. I have bought Ford for years. This will be my last. This issue is everytime you enter the vehicle. Stationary, driving, freeway, highway, turning. This has been going on for months now. Has been a continuing problem for several months.

- Caldwell, ID, USA

problem #351

Feb 222016

Edge

  • 30,800 miles
The contact owns a 2011 Ford Edge. The contact stated when entering the vehicle, the door ajar warning light illuminated. The failure occurred intermittently. The vehicle was restarted and resumed to normal function. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The approximate failure mileage was 30,800.

- Garden Grove, CA, USA

problem #350

Feb 262016

Edge

  • 57,000 miles
Have started to receive "door ajar warning" indication when the driver door is closed. Have researched on-line sites and found it to be a very common problem with this model Ford vehicle. I consider this to be a personal safety issue as the vehicle's doors will remain unlocked until the problem is addressed. If I get the warning to go away when the vehicle is stationary the doors will lock and I can begin my drive. On numerous occasions as I am driving the warning will return and the doors will unlock automatically. This can be very unnerving and frightening at times as the interior lights will come on as part of this problem. When this happens at night the driver's vision is compromised by the interior lights and drawn away from the road. In addition, the safety of the vehicle's occupants is compromised as the doors remain unlocked. This problem needs to be addressed by Ford and a recall issued. I have inquired with my local dealer and received an estimate of $600 for the repair to be made.

- Tucson, AZ, USA

problem #349

Dec 102015

Edge

  • 40,000 miles
The contact owns a 2011 Ford Edge. While operating the vehicle, the door ajar light illuminated although the doors were secured. When the failure occurred, the dome light inside the vehicle remained illuminated while driving. The cause of the failure was not diagnosed nor repaired. The manufacturer was not notified of the failure. The failure mileage was 40,000.

- Las Vegas, NV, USA

problem #348

Feb 172016

Edge

  • 50,000 miles
The contact owns a 2011 Ford Edge. The contact stated that the interior lights would not respond when the vehicle was off and remained illuminated. The door ajar indicator illuminated even though all doors were closed. The contact stated that the lights were able to be switched off after several attempts. In addition, the vehicle experienced a complete loss of power. The vehicle was taken to the dealer where it was not diagnosed nor repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 50,000. Updated 04/20/16

- Lincoln, AL, USA

problem #347

Nov 102013

Edge

  • 50,000 miles
The contact owns a 2011 Ford Edge. While the vehicle was parked, the driver side door was closed and the door ajar warning light illuminated. The interior lighting remained illuminated when driving, which drained the battery. The vehicle was taken to a dealer where it could not be evaluated. The manufacturer was not made aware of the failure. The failure mileage was approximately 50,000. The VIN was not available.

- Lincoln, AL, USA

problem #346

Feb 222016

Edge

  • 109,000 miles
Door ajar light is on and dome lights stay on. Car wont start at times.

- Chincoteague, VA, USA

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