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10.0

really awful
Crashes / Fires:
0 / 4
Injuries / Deaths:
1 / 0
Average Mileage:
42,323 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2011 Ford Edge electrical problems

electrical problem

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2011 Ford Edge Owner Comments (Page 2 of 14)

« Read the previous 20 complaints

problem #246

Jun 102015

Edge

  • 27,000 miles

A D V E R T I S E M E N T S

Door ajar light stays on regardless of how many times I close the door. The door is closed but the sensor stays on and the light inside the car will not turn off (due to the car thinking the door is open)--not sure if the door does not close all the way. Seems unsafe to drive with the car this way since I don't know if it is securely closed.

- Clifton, NJ, USA

problem #245

Jun 022015

Edge

  • 40,302 miles
All doors are closed but "door ajar" notification is present prohibiting doors from locking and interior lights from dimming. This is a safety issue whereby the interior lights are distracting during night-time driving.

- Delaware, OH, USA

problem #244

May 182015

Edge

  • 40,000 miles
Edge drivers door ajar, and its not. Doors don't lock, they think the door is open, inside lights stay on.

- East Hartford, CT, USA

problem #243

Jun 122015

Edge

  • 78,000 miles

A D V E R T I S E M E N T S

Door ajar and interior lights remain on even when door is closed. Interior lights stay on while driving causing it difficult to see also runs the battery down. Continuing lights make it a hazard for the driver and other drivers

- Greenville, KY, USA

problem #242

Jun 112013

Edge

  • 40,000 miles
The contact owns a 2011 Ford Edge. The contact stated that the front driver side door open warning light illuminated. In addition, the contact stated that the all four doors failed to lock when the vehicle was operated. The vehicle was taken to a dealer, where it was diagnosed that the front driver side door sensor needed to be replaced. The vehicle was repaired; however, the failure recurred. The manufacturer was notified of the failure. The failure mileage was 40,000.

- Liberty Township, OH, USA

problem #241

Jun 062015

Edge

  • 83,595 miles
Door latch fails so door ajar light stays on, along with inside dome lights. Dome light stay on when driving causing difficulty in driving at night. This is a repeated failure. Cost $149 to fix Jan 2015, now has failed again

- Plymouth, MN, USA

problem #240

Oct 082012

Edge

  • 18,000 miles

A D V E R T I S E M E N T S

The door latch sensor malfunctions indicating that the door is ajar. Doors will not lock neither manually nor electronically. The lf door latch has been replaced 10/12, rf latch replaced 11/13.(both replaced under warranty for malfunction) 9/14 the rf latch again malfunctioned, and was lubricated at a dealer to resolve problem. Again at 5/15 the latch again malfunctioned and was inspected. To this day it continues to malfunction. I was advised at the dealership to wait until updated latches are produced. Meanwhile, the doors will not lock when driving. When a new design latch is available, I will be required to pay for a replacement latch because the mileage and car are beyond warranty.

- Cedarburg, WI, USA

problem #239

Apr 012015

Edge

  • 52,000 miles
My safety issue is with my Ford Edge 2011 door ajar sensor. It's gotten worse in the past couple of months. The doors stay unlock, dash board warning display keeps popping up, door display stays lit and the interior light stays on which is hazardous at night. Ford has had this problem with many of it's vehicles for a long time but does not seem to be very interested in fixing it or recalling. I called Ford customer service division and spoke to angela keevis (regional customer service manager) to have Ford handle this issue as a re-call B/C many of the Edge models are having this issue. She confirmed that there are no recalls at this time and that Ford will not be able to help out to reimburse the cost of the fix either and she was sorry at this time. The only thing she told me is to put my complain online. The only thing that they could do is call you back after you had setup an appointment with your dealer to have it fixed and to make sure it all went well. I do hope Ford will take this issue serious and have a recall done B/C this issue could occur at any time. Again safety issues are doors being unlocked while driving and interior lights stays on and it could be hazardous when trying to drive at night. Does Ford need to have a fatal accident before they could recall a known issue"??????"

- Rutherford, NJ, USA

problem #238

Apr 142015

Edge

  • miles
The driver side door latch not working properly indicates the door is opened when it is closed. There for the dome light stays on till the car reaches 20 miles per hour or about a city block witch makes it hard to drive and cover the dome light at night so U can see out the windshield so not to be blinded by the light.

- Evergreen Park, IL, USA

problem #237

Apr 142014

Edge

  • 12,000 miles
The dome light stays on, night time driving hazard. False door ajar prevents doors from locking while traveling on highway. Doors won't lock major safety issue.

- Midland , MI, USA

problem #236

Mar 192014

Edge

  • 65,000 miles

A D V E R T I S E M E N T S

Please consider reviewing this issue. Electrical contact on door latch does not sense that the drivers side door is properly shut. Door will not lock, dome light will not go out, as a woman I really don't want people to see that I am alone and female when driving at night or waiting...especially when I am unable to lock the door. Door ajar indicator stays on, conditioning you to ignore it. Driving with the dome light on is illegal and an unsafe practice. This is an extremely dangerous condition and I'm certain that this "known defect" has already resulted in loss of life. Additionally, I took my vehicle to my local for dealer and they repaired it in may of 2014 for $375. It worked for 3 months and then the defect returned. I brought it back and they said since they did not replace the part ( they only cleaned the electrical contacts) it was not under warranty.

- Des Moines, IA, USA

problem #235

May 072015

Edge

  • 23,000 miles
The contact owns a 2011 Ford Edge. While driving at approximately 45 mph, the interior lighting remained illuminated and the door locks unlocked independently. The failure recurred on numerous occasions. The vehicle was not taken to the dealer or repaired. The approximate failure mileage was 23,000.

- Louisville, KY, USA

problem #234

Mar 232015

Edge

  • miles
The contact owns a 2011 Ford Edge. The contact stated that the door ajar warning light and dome light illuminated continuously. The contact mentioned that the doors failed to lock while the vehicle was in motion. The failure recurred several times. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was unknown.

- Lithonia, GA, USA

problem #233

Mar 092015

Edge

  • miles
The driver door ajar alert would not go off and neither would the interior lights even though the door was shut. The lights would stay on while driving and the doors would not lock once I started driving either since it was saying the driver door was open. I'm waiting for the batter to just die since my interior lights stay on for a long time after I shut and lock my doors because the driver door ajar alert never goes off. I've called multiple dealerships and they won't cover it because there is no recall on it. There needs to be a recall on this issue because I don't know if my door is every really shut, my interior lights will only go off after I've been driving for a few minutes and the doors won't even lock right!

- Wapakoneta, OH, USA

problem #232

May 262015

Edge

  • 60,256 miles
Drivers side door ajar light on. Interior lighting will not turn off. User can't lock doors while driving. Dome light stays on draining battery.

- Baltimore, MD, USA

problem #231

Jul 012014

Edge

  • 38,000 miles
The driver door latch sensor (driver door ajar) will not go out after closing the door. The interior lights stay on and the doors will not lock because of it. This is a safety issue since anyone could just walk up and open your door since it will not lock. I had the same issue with my 2008 Edge this is a known problem that has been going on for years why is nothing getting done about this to make them put a recall out for the problem?

- Joliet, IL, USA

problem #230

Dec 272012

Edge

  • 35,326 miles
The door ajar light remains on when the door is closed. Currently this is the 3rd time this has occurred. The first was the driver door which occurred in December of 2012. The latch was replaced by the local dealer under warranty. The second occurrence took place in September of 2014. This time the driver side passenger door malfunctioned. The latch was replaced at owners expense. Currently the driver door again is malfunctioning. Each time the door is closed the door ajar light remains on. After repeated attempts of closing the door the light may or may not go out. When on the interior lights will remain on. This seems to be a common occurrence with the Ford Edge especially the 2011 models.

- Chatsworth, GA, USA

problem #229

May 182015

Edge

  • 69,074 miles
The door ajar sensor will not allow the door to be locked while in motion. Additionally, it will force the interior light to remain illuminated after removing the key which then drains the battery requiring constant roadside assistance.

- Seattle, WA, USA

problem #228

May 012014

Edge

  • miles
Open or close doors sensors defective. Happens in almost all Ford Edge vehicles.

- St Croix, VI, USA

problem #227

Mar 162015

Edge

  • 56,285 miles
A right front door ajar warning is reported by the vehicle, but the door is completely shut - have to slam door multiple times to get warning to go off - overhead lights will randomly come as a result which affects your ability to see traffic at night - this problem is still on going on a daily basis - the reported cost of repair is $300 to $500 for a problem that should not be happening.

- West Monroe, LA, USA

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