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3.8

definitely annoying
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
31,952 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2011 Ford Edge electrical problems

electrical problem

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2011 Ford Edge Owner Comments (Page 2 of 4)

« Read the previous 20 complaints

problem #42

Dec 232013

Edge

  • 43,320 miles

A D V E R T I S E M E N T S

I was just driving along, and all of the sudden the 2011 Ford Edge just stalled completely and would not move, so I was able to pull over to the side of the road when all of the sudden the whole care began to shake violently. The display showed a wrench and said to check owners manual, which according to Ford owners manual means power train problem. I was able to restart the vehicle and drive it and it acted like nothing happened, got to work and parked. Later that day drove it about a mile with no incident. Left work and just pulled out of the lot same thing happened, stalled and shook violently so I turned the car off. It started with no problem, went to pull back in the lot and it all happened again. I had the car towed to mathew curries Ford in nokomis, fl. Service tech says hes not able to replicate the problem so he doesn't know what is wrong with the vehicle. There seems to be alot of other complaints with the same problem. This is a very dangerous situation that can cause serious motor vehicle accident, and Ford needs to correct the issue since this seems to be an ongoing issue. I don't know if I will ever be able to feel safe driving this vehicle again. I just bought this vehicle and have not even made my first car payment, its in the shop already.. I am not happy!!

- Venice, FL, USA

problem #41

Dec 022013

Edge 6-cyl

  • 35,500 miles
Door ajar warning light comes on and stays on, door has to be repeatedly opened and closed numerous times in order to correct this issue.

- Burke, VA, USA

problem #40

Nov 222013

Edge

  • 46,000 miles
Driver door ajar warning constantly on. Requires you to slam the door sometimes up to ten or more times before the car will finally recognize the door is closed. Interior lights will remain on which I am afraid will lead to a dead battery.

- Londonderry, NH, USA

problem #39

Sep 102013

Edge 6-cyl

  • 49,500 miles

A D V E R T I S E M E N T S

1.the window motor has malfunctioned since I bought this car and has been replaced twice under warranty but same issue continues. When you close the driver window it automatically comes right back down, and takes many attempts to manipulate the window to actually close. 2.my door ajar light indicator came on while door was closed. It leaves the interior light on because of false read indicator. That started a number of electrical malfunctions, including door locking issues. While driving with my 2 year old grandchild, she opened the door by herself during travel because the doors will not lock during travel.(she was in a certified car seat, nevertheless it was terrifying and is a safety issue). I had my vehicle in for this "latch malfunction" in September 2013. The part was on back-order for 6 weeks. (this is suspicious that I am not the only Edge owner with this issue). I did call Ford customer service, who politely said they would document my complaint. Thanks Ford. This is an absolute safety issue. I have also owned Ford for many years with no problems. The Ford Edge is flawed badly, and Ford will only document your complaint. They will not resolve or take responsibility.

- Spring Grove, PA, USA

problem #38

Sep 262013

Edge 6-cyl

  • 52,390 miles
Driver's door sensor failed - car won't sense that the door is closed when it is.

- Poway, CA, USA

problem #37

Aug 022013

Edge 6-cyl

  • 24,800 miles
When closing driver door - door "open" warning shows on dash, sometimes it would go out by reopening and closing door, but now constant. Taking it to the dealer. From info on the Ford Edge forum states this happens in the "limited" model, this appears to be a badly designed door latch. Cleaning with electrical spray may fix it for awhile but it will re-occur eventually.

- Monument, CO, USA

problem #36

Aug 282013

Edge

  • 53,000 miles

A D V E R T I S E M E N T S

I was backing out of a parking spot and the hatch door adjar light came on and started dinging. I stopped turned off the car and opened and closed the hatch back door. This did not correct the problem. I had to drive home 30 miles listening to this constant dinging. When I stopped the interior light would come on, they would go out when I took off again. I called the dealer when I got home, because I just paid $794 in June to have the same problem fixed only it was the driver side door adjar and locks. They told me I would need to bring it in for another diagnostics then pay for labor and parts. This is clearly a problem with the eletrical system and I should not have to pay anything for a default on Ford part. I can not afford to bring my car in every 2-3 months because of a door sensor. I have only purchased Ford veicheles since I started driving in 1981, I am starting to think differently about Ford products and service.

- Forest Lake, MN, USA

problem #35

Aug 032013

Edge

  • 25,000 miles
Driving the blue ridge parkway in nc we entered the first of several tunnels along that route. Headlight switch was in auto-on position as it is always. The headlights did not come on as we entered the tunnel as they do at nightfall. I hit the brakes before either running in to the wall on the right or (worse) crossing over in to the opposite lane. Almost caused a rear end collision as there was a group of harley davidson's behind us. I fumbled with the light switch to turn on, not knowing exactly which way to turn it (as we don't use it since it is in the auto-on position all the time) last time I trust this. We will just turn them on ourselves. Did try to allow the auto-on to work on next two tunnels but it did not. Very dangerous Ford. Why? panic mode, and I'm sure the harley riders were not very happy either.

- Winter Haven, FL, USA

problem #34

Aug 192013

Edge

  • 18,700 miles
The door ajar light stays on even when I slam the drivers door again. The mechanic said that corrosion gets inside the door lock so he sprayed it. Just 2 days later the warning light came on again. Very disappointed in Ford.

- Elgin, IL, USA

problem #33

Sep 012013

Edge

  • 49,000 miles
While driving at approx 35 mph the Edge went into a basic "limp" mode, preventing any acceleration. I pulled over and shut it down, it flashed a yellow wrench and said AWD off, I restarted it and the next day it happened around 55 mph, shut it down again and restarted it. The very next day it happened a total of 5 times, at various speeds, when will something be done about this" after someone gets killed" truck will be sitting in my garage and I guess we will share our other car, no way in hell am I letting my wife drive this vehicle, it will end up being a "death trap"

- Wallkill, NY, USA

problem #32

Aug 142013

Edge

  • 62,000 miles

A D V E R T I S E M E N T S

Driver side door latch is not recognizing that the door is shut. Keeps saying door is ajar when it is clearly closed. As a result, I have to disconnect my battery every time I exit the vehicle to keep my battery from dying since the interior light stays on. When driving, the car door does not lock, the interior light stays on and the warning indicator incessantly beeps. Also, the AWD went out on the vehicle in the middle of heavy traffic, causing me to have to stop in the middle of the road because I obviously couldn't accelerate. This has happened multiple times. I took the vehicle to Ford 3 weeks ago and they stated they couldn't find anything wrong with the car, however, not even a week later, it did it again. I, two days ago, had my car towed to the same Ford dealership, where they are now replacing the throttle body. I have a 14 month old child, and the 4 times this has happened, he has been in the car. I have read online that I am not the only one this has happened to, yet there are no recalls for this make and model. Disappointed and irritated!

- Wilmington, NC, USA

problem #31

Jul 232013

Edge

  • miles
Ford Edge 2011 showing driver door ajar and light overhead stays on. It was replaced a year and 2 months ago by Ford under warranty. Now it happened again out of warranty. This is clearly a recall problem. I went on line and notice over 100 complaints with this same issue. I don't feel safe that my daughter is driving this vehicle with this problem. Looks like it is locked but I'm not 100 percent sure.

- Brentwood, CA, USA

problem #30

Jul 072013

Edge

  • 46,500 miles
1) drive door ajar light in dash will not go out. Door will not properly shut. Extremely unsafe! doors will not lock with this warning/light on as well as the lights inside vehicle stay on for an extended amount of time (up to 20 min) until they go to sleep. Which is draining the battery. 2) passenger seat belt locks up with the least bit of movement. So tight that it severely uncomfortable. To find comfort the seat belt has to constantly be unlatched and re latched while vehicle is in motion / driven. Unsafe! when researching the door ajar issue it has become very clear that Ford has a major defect with this part that has been installed. This should not cost consumers over $500 out of pocket to repair or put their live in danger due to their neglect to repair their product that was defected when manufactured.

- Powhatan, VA, USA

problem #29

Oct 312012

Edge 6-cyl

  • 20,000 miles
Driver door ajar light came on when door was closed securely. Occurred intermittently at first, but then happened all the time. Repaired under warranty. Around may of 2013 (out of warranty by a few months) the same thing happened. Will cost $300-400 to fix. In the meantime, my doors will not remain locked while driving and the interior lights remain on for a long time before going off, using battery power. In researching this, it appears to have been a problem with Ford cars for a number of years. Having to replace this sensor twice in three years is unacceptable!

- Garden Grove, CA, USA

problem #28

Jul 102013

Edge

  • 40,000 miles
Drivers side door ajar light is on and does not go out even when the door is closed. This causes the doors not to lock causing a safety concern while operating the vehicle. When parked the interior lights remain lit which causes the battery to be drained and the car will not start. I had it fixed at the dealer under warranty just after 1 year of buying the vehicle new, then the 2nd time was 1 year after the replacement switch now not under warranty at this rate I will need to buy one drivers door switch every year at $400 a pop. I also had to replace the battery too. Really!

- Arlington, TX, USA

problem #27

Jul 182012

Edge 6-cyl

  • 30,000 miles
The contact owns a 2011 Ford Edge. The contact stated that after closing the driver's side door, the door ajar warning light remained illuminated. The doors also failed to lock due to the failure. The vehicle was not taken to a dealer for diagnostic testing. The manufacturer was notified of the failure. The vehicle was not repaired. The approximate failure mileage was 30,000 and the current mileage was 42,000.

- Pembroke Pines , FL, USA

problem #26

Jun 032013

Edge

  • 49,000 miles
Drivers side door ajar light is on and does not go out even when the door is closed. This causes the doors not to lock causing a safety concern while operating the vehicle. When parked the interior lights remain lit which causes the battery to be drained and the car will not start.

- Chandler, AZ, USA

problem #25

Jun 012013

Edge 6-cyl

  • 41,000 miles
The drivers side door ajar light comes on disabling the locking and lighting system.

- Piggott , AR, USA

problem #24

Mar 012013

Edge 6-cyl

  • 62,000 miles
Driver door ajar light will not shut off but door is close properly.

- Coamo, PR, USA

problem #23

Apr 092013

Edge 6-cyl

  • 38,000 miles
2011 Ford Edge, I am the first owner and bought this car new. At approx 2000 miles after the 36K mile warranty expired the drivers door latch switch is messed up. The door will be shutand the system still shows it ajar which causes the interior light to stay on for 5 plus minutes. Even while driving the door closed and no warnings the switch will malfunction at night and cause the interior (white) lights to come on. This is a hazzard at night (safety)!!!! I have contacted the local Ford and they give me the run around and do not want to cover their defect!! there are more than 7 documented cases on here and even my service advisor said that these year and model are notorius for this problem but Ford does not cover! service manager said he has never heard of it (bs). Bottom line.... if you will not cover your product I will not buy your cheap product!! looks like Toyota will get my business from now on since they cover their product !! this is a safety issue especially for night driving and battery life (stranded on road).

- San Diego, CA, USA

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