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10.0

really awful
Crashes / Fires:
0 / 4
Injuries / Deaths:
1 / 0
Average Mileage:
45,683 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2011 Ford Edge electrical problems

electrical problem

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2011 Ford Edge Owner Comments (Page 21 of 24)

« Read the previous 20 complaints

problem #79

May 012014

Edge

  • 45,000 miles

A D V E R T I S E M E N T S

Door ajar light will not go off for driver door. Door is closed. Doors will not lock when moving. I have kids that could open the door while moving (and yes I could use the child locks, but I do not in case of a wreck). This also leaves the interior lights and exterior lights on for 10 or so minutes after the car is turned off, which will drain the battery. This seems to be a huge issue with Ford door latches for many years now and needs to be fixed.

- Tulsa, OK, USA

problem #78

May 122014

Edge

  • 57,000 miles
After closing the driver's side door, the in dash computer says the door is still ajar and the dome light will not turn off.

- Mckinney, TX, USA

problem #77

May 202014

Edge 6-cyl

  • 75,000 miles
Door ajar stays on after door closed.

- Riverton, UT, USA

problem #76

Apr 172014

Edge 6-cyl

  • 45,356 miles

A D V E R T I S E M E N T S

The door latch switch is faulty and the door ajar light will not go out on the instrument panel. Apparently Ford refuses to recall the product. I believe this could lead to a dangerous situation if the door is really ajar and the door could open, drain the battery and when the door switch is malfunctioning, it states that the door is ajar and the doors will not lock.

- Orangeburg, SC, USA

problem #75

Sep 252013

Edge 6-cyl

  • 46,000 miles
First door ajar warning would come on, when you closed door it would go away.now it just stay on, the lights say on and the bells chimes. I see theirs a lot of complaints on the internet. Please help!!! this is not in my budget!! thanks

- Hollis Center, ME, USA

problem #74

Dec 232013

Edge 6-cyl

  • 21,800 miles
My driver side door sensor would show door ajar intermittently. Sometimes while driving and sometimes from the time I start my vehicle. When the door ajar would come on it would automatically open the locks on all the doors. This scared me B/C I have 2 kids in the back and driving down the highway with unlocked doors is not very safe at all as they can open the door anytime by mistake. After 3 months of this problem the problem went from intermittent to permanent. Now my door will show door ajar permanently. When I am driving I cannot lock the doors. Also many times while parked in my garage the alarm started going B/C the sensor did something weird. This has happened many times while parked at my work and at home. I am at a lost why Ford has not recalled this part as I see many many Ford Edge users with this problem. This is a big security and most of all safety risk for kids. Please fix this. Also the form does not let me put in my calgary, alberta, Canada address but thats where I am. Thank you.

- Calgary, IL, USA

problem #73

May 132014

Edge

  • 46,000 miles

A D V E R T I S E M E N T S

During driving, the engine stopped and car would not accelerate, there was a complete loss of power. There was no warning, and the "yellow wrench" light came on, and car would not go. This was in the middle of the road and could not get off of the road. It happened so quickly, there was no time to react to try to pull over. Lost steering and couldn't move anywhere. Waited for 1 min or so, and restarted car.

- Greenback, TN, USA

problem #72

Mar 232014

Edge 6-cyl

  • miles
April 3- fifteen mins from home (returning from a vacation to gatlinburg, tn), "black screen of death" occurred. Took immediately to dealership. Waited 40 mins while diagnostic run and told to bring back Monday, April 7, as apim was discovered to be bad. Would be replaced Monday. April 7- returned to dealership for apim to be replaced and told radio was going to be checked; not apim replaced. Argued with staff there, as service manager had already run diagnostic to determine apim needed. Had to wait another three days for apim to come in to dealership. Returned April 10 for apim replacement. May 3- leaving for a 12 hour round trip to athens, ga to bring son home from college..."black screen of death" occurred 6X before getting an hour from home. Occurred 4-5X more on way back from athens, ga. This happened on a Saturday so had to call dealership Monday. Told to bring in May 8. May 8- told issue could not be duplicated. Discovered through discussion w/ service personnel that my phone had never been connected w/ sync when these problems have occurred; techs had been diagnosing in a different direction. Appears that radio is true issue. Personnel said they would check w/ service manager about getting radio replaced. May 12- called and told that Ford has said that until issue can be duplicated, nothing will be done to fix my car. If I leave car for undetermined time frame, allow to be driven long distances (adding miles to car), maybe problem can be duplicated. No rental allowed bc issue not covered under warranty. This is my only vehicle. Bought $40,000 car for navigation system and cannot use properly bc it keeps going out on long trips.

- Saint Marys, GA, USA

problem #71

Jan 152014

Edge

  • 50,000 miles
When all doors are closed, the door ajar lamp will illuminate.

- Billings, MT, USA

problem #70

Feb 012014

Edge 6-cyl

  • miles
Driver door ajar warning light remains on when door is securely closed. Overhead dome light remains on and doors will not lock while car is in motion. Safety hazard with inability to have doors locked while car is in motion. Excessive wear on the car battery (recently replaced) with overhead dome lights remaining illuminated for 3 minutes after car is in motion and 10 minutes after while car is turned off. While the issue of the door ajar alarm continues to be on and door latch is defective the car alarm randomly goes off without door manipulation. Car alarm has gone off up to 3 times in a day and occurs 4-5 days per week causing disruption in the neighborhood. Many complaints have been posted online regarding this issue of a defective door latch that warrants a recall on Ford's behalf due to potential safety concerns. Children could open the door of the backseat while the car is in motion due to the inability to lock the doors.

- Baltimore, MD, USA

problem #69

May 052014

Edge

  • miles

A D V E R T I S E M E N T S

On the driver's door only, the door ajar notification remains on even after the door is securely shut. The door will not lock with that notification on and the interior lights do not want to go out either. Also, when the car is off and the doors are locked, this, what seems like an electrical shortage, causes the auxiliary lights come on and off and it causes the battery to die over time. This has been the case since the car was purchased in 2012.

- Winterville, NC, USA

problem #68

Apr 012013

Edge 6-cyl

  • 44,000 miles
Door ajar light for driver side front door does not go off when door is securely closed. Must close door 3 to 7 times for it to go off. I have seen several other reports of this problem on internet.

- Goodyear, AZ, USA

problem #67

Feb 242014

Edge

  • 58,500 miles
Drivers side door latch mechanism is defective. After closing the door the sensor which detects the door being shut is not activated properly. The instrument panel indicates that the door is ajar. The interior lights stay on until the vehicle is in motion. Most seriously however is that while this problem is occurring, the vehicle doors cannot be locked. None of them. A child in the back seat could easily open the doors while the car was in motion. Even if the driver pushes the door lock button to engage all 4 door locks, they pop right back open after a few seconds. The remote will also not activate the security system when you are outside the vehicle. The horn chirps twice indicating that the doors are ajar.

- Centennial, CO, USA

problem #66

Apr 282014

Edge 6-cyl

  • 37,000 miles
All four door ajar indicators are stuck. Inside lights will not go out until vehicle reaches approx 15 mph which blinds the driver when pulling out of driveways, etc.

- Winton, NC, USA

problem #65

Mar 032014

Edge 6-cyl

  • 79,000 miles
While driving the vehicle on the highway, the "driver door ajar" light appeared on the dash display while the driver door was fully/properly closed and all fours locked. The "driver door ajar" light remained on for a distance before the interior dome lights turned on, and the driver door popped partially open on its own which resulted in all doors to unlock posing a safety risk to the child passengers in the back seat and the driver. The "driver door ajar" light is constantly on, which in turn keeps the interior dome lights on and prevents the doors from locking and the alarm from arming. This issue is present at all times, while operating/driving and while the vehicle is turned off/parked which in turn causes added strain on the battery and electrical systems. The local Ford dealer/service department as well as Ford customer relations have been notified several times and refuses to investigate/inspect, unless they are paid a very expensive "fee".

- Yuba City, CA, USA

problem #64

Apr 072014

Edge 6-cyl

  • 42,000 miles
Instrument panel indicates driver's door not closed. Door ajar light is on. Safety concern with the 2011 Ford Edge.

- Vista, CA, USA

problem #63

Apr 212014

Edge 6-cyl

  • 50,000 miles
The door ajar sensor ceases to function and indicate whether the door is open or closed, leaving it in the "ajar" state. By having it in this state, the vehicles locks do not automatically engage while driving and also the battery drains while the car is not in use.

- Chantilly, VA, USA

problem #62

Jan 102012

Edge

  • miles
The driver's door ajar sensor stays on and you will have to open and shut the door several times before it goes out and sometimes that doesn't work. My first incident was when my car was less than a year old (early 2012) and I took it back to the dealer and it was suppose to be replaced. Then in March of 2014, the same thing happened again. So when I went in for an oil change I explained the problem and they said that they would clean it and go from there. Just 2 short weeks later it started happening once again so this time I have returned the car and they want to charge me a $100 deductible to do the work. I asked why because I have extended warranty and he explained that certain items are covered but with a deductible fee. This problem should be considered a recall of the car because it seems to be something that's going to be a recurring issue with no fault of the consumer.

- Washington, DC, USA

problem #61

Apr 042014

Edge 6-cyl

  • 37,000 miles
The door latch sensor malfunctions causing the instrument panel to announce that the door is ajar even though all four doors are locked correctly. If you cannot make the message go away by reopening and shutting the door, then the doors will not lock once the vehicle is in motion and the dome lights will remain illuminated. Also, the biggest danger is that the latch can malfunction while driving causing the doors locks to unlock while driving at high rates of speed. This is concerning given that my son rides in the back seat.

- Dallas, TX, USA

problem #60

Sep 032013

Edge

  • 31,000 miles
The door ajar light stays on and interior door locks will not lock. This is not safe when the vehicle is in motion. Ford needs to issue a recall. I've contacted Ford and they have not provided a response. I have three children under 9 and the doors not locking automatically is a significant safety risk and it has been a know issue for over 4 years and Ford has even issued a service bulletin regarding the problem.

- West Chester, PA, USA

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