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CarComplaints.com Notes: A frustrating electrical issue is causing an ever-present “door ajar” warning light for 2011-2013 Ford Edge owners. Even with the doors latched shut, faulty sensors convince the vehicle’s computer they aren’t. With no way to override the system, owners have no choice but to stare at the warning light, listen to the warning chimes when the car is stopped, and deal with interior lights that won’t shut off.

10.0

really awful
Crashes / Fires:
1 / 4
Injuries / Deaths:
1 / 0
Average Mileage:
52,575 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2011 Ford Edge electrical problems

electrical problem

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2011 Ford Edge Owner Comments (Page 21 of 34)

« Read the previous 20 complaints

problem #266

Jul 122015

Edge

  • 70,000 miles

A D V E R T I S E M E N T S

On June 12, 2015 my 2011 Ford Edge limited experienced problems with the locks. The car will not stay locked and unlocks itself. Whether stopped in traffic, driving, after turning off the ignition, or walking away from the car, it unlocks itself and sometimes does it cyclically. It happens whether I lock the car manually or with the key fob. If I use the key fob, within a few seconds it will unlock itself again. If I lock it manually, it may be a few seconds or a few minutes. It causes the exterior parking and hazard lights to flash and the dome light to come on. It is not safe. I live in an major city. Though I have a push ignition that won't start or operate the car without the key fob present, I am afraid that if I leave the car someone could get in and ransack/damage it or worse yet, get in and wait for me to return and attack me as I approach or open the car.

- Lanham, MD, USA

problem #265

Jun 082015

Edge

  • 74,000 miles
Driver door ajar alarm will not go off, even though the door is shut.

- Charleston, SC, USA

problem #264

Jul 062015

Edge

  • 85,269 miles
Door sensor does not register that the door is shut, causing the lights to stay on inside continuously. This is a danger to the driver especially at night because I cannt see to drive with the inside dome lights on and its unsafe for the passengers when the doors will not lock.

- London, KY, USA

problem #263

Jun 212013

Edge

  • 354,600 miles

A D V E R T I S E M E N T S

Drivers door ajar warning light would not turn off.

- Jacksonville, FL, USA

problem #262

Jun 172015

Edge

  • 45,000 miles
Door ajar sensor, lights stay on and doors won't lock

- Norwood, PA, USA

problem #261

Jun 182015

Edge

  • 100,000 miles
The contact owns a 2011 Ford Edge. While the vehicle was stationary, the warning indicator displayed that the front driver side door was ajar even though the door was closed securely. The failure recurred intermittently. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 100,000.

- Lincoln, IL, USA

problem #260

Jun 102015

Edge

  • 60,000 miles

A D V E R T I S E M E N T S

A door ajar but no door open. Latch key assembly had to be changed on driver's side front and now at 80,000 miles latch key change needing changed on passenger rear door. What will it take for Ford to recall this issue. Posted so many times here.

- Hobart, IN, USA

problem #259

Apr 012015

Edge 6-cyl

  • 24,000 miles
"door ajar" warning light on dash does not go out. Also, twin interior lights do not go out. This draws down battery when parked and is a safety issue when driving at night. Fix from Ford dealership is $400+. this is ridiculous, and seems to be a systemic problem. I saw on line repairs of how to fix going back to 1998 Ford model from Windstar, to Ranger, to Edges - all models years, all with the same problem. Ford has not bothered to fix this problem for years!..3-days ago, I took my 2013 Ford Taurus to the Ford dealership in lancaster, SC for a safety recall to fix defective door latches, and a separate recall check on lights on the license plate for possible moisture leakage. So, I got a safety recall on possibly failed seal on license plate lights, but no recall on an issue with the lights on in the vehicle cab while driving at night"?? it makes one wonder who make these decisions about what is a safety issue. Is it done solely on the basis of what is cheap and expeditious? if the fix is cheap, recall it and if the fix is a bit more costly, do nothing and let the manufacturer make money off the fix. How can drivers be protected? how can consumers be protected" I hope you can help. Thank you. [xxx].updated 10/27/15 'information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).'

- Waxhaw, NC, USA

problem #258

Jun 192015

Edge

  • 38,000 miles
Door ajar sensor will not go out after door is closed. Interior lights stay on after door is closed.

- Marietta, GA, USA

problem #257

Feb 022015

Edge

  • miles
Driver door adjar notification won't go off even though all doors are closed. This prevents doors from locking while driving causing safety hazard. Also causes the interior lights stay on while driving causing safety hazard at night. Sometimes interior lights won't go off at all even after the car has been turned off for hours.

- Mullica Hill, NJ, USA

problem #256

Jun 012012

Edge 6-cyl

  • 10,000 miles

A D V E R T I S E M E N T S

Door ajar light stays on. This causes all dome lights to stay on, at night impairs vision when backing up. Makes driving very unsafe for first few yards, dome and map lights then go off. This is very unsafe and I have had one latch replaced. Now another is doing it. Ford dealer refused to fix it again, will cost about $300 each time. I feel Ford has know of this problem for some time and should fix all doors on models affected, or find solution to having lights stay on instead of just the warning light. I'm going to tape over my map lights until trade in, and will not buy another Ford product if they don't provide a safe solution at their cost....updated 07/30/15 updated 9/23/15

- Mattoon, IL, USA

problem #255

Jun 142013

Edge

  • miles
Multiple incidents after repair of door ajar switch/sensor will not recognize that the door is actually closed even though the dome lights stay lit and the car gives a warning.

- Cleveland, GA, USA

problem #254

Jun 102015

Edge

  • 27,000 miles
Door ajar light stays on regardless of how many times I close the door. The door is closed but the sensor stays on and the light inside the car will not turn off (due to the car thinking the door is open)--not sure if the door does not close all the way. Seems unsafe to drive with the car this way since I don't know if it is securely closed.

- Clifton, NJ, USA

problem #253

Jun 022015

Edge

  • 40,302 miles
All doors are closed but "door ajar" notification is present prohibiting doors from locking and interior lights from dimming. This is a safety issue whereby the interior lights are distracting during night-time driving.

- Delaware, OH, USA

problem #252

May 182015

Edge

  • 40,000 miles
Edge drivers door ajar, and its not. Doors don't lock, they think the door is open, inside lights stay on.

- East Hartford, CT, USA

problem #251

Jun 122015

Edge

  • 78,000 miles
Door ajar and interior lights remain on even when door is closed. Interior lights stay on while driving causing it difficult to see also runs the battery down. Continuing lights make it a hazard for the driver and other drivers

- Greenville, KY, USA

problem #250

Jun 112013

Edge

  • 40,000 miles
The contact owns a 2011 Ford Edge. The contact stated that the front driver side door open warning light illuminated. In addition, the contact stated that the all four doors failed to lock when the vehicle was operated. The vehicle was taken to a dealer, where it was diagnosed that the front driver side door sensor needed to be replaced. The vehicle was repaired; however, the failure recurred. The manufacturer was notified of the failure. The failure mileage was 40,000.

- Liberty Township, OH, USA

problem #249

Jun 062015

Edge

  • 83,595 miles
Door latch fails so door ajar light stays on, along with inside dome lights. Dome light stay on when driving causing difficulty in driving at night. This is a repeated failure. Cost $149 to fix Jan 2015, now has failed again

- Plymouth, MN, USA

problem #248

Oct 082012

Edge

  • 18,000 miles
The door latch sensor malfunctions indicating that the door is ajar. Doors will not lock neither manually nor electronically. The lf door latch has been replaced 10/12, rf latch replaced 11/13.(both replaced under warranty for malfunction) 9/14 the rf latch again malfunctioned, and was lubricated at a dealer to resolve problem. Again at 5/15 the latch again malfunctioned and was inspected. To this day it continues to malfunction. I was advised at the dealership to wait until updated latches are produced. Meanwhile, the doors will not lock when driving. When a new design latch is available, I will be required to pay for a replacement latch because the mileage and car are beyond warranty.

- Cedarburg, WI, USA

problem #247

Apr 012015

Edge

  • 52,000 miles
My safety issue is with my Ford Edge 2011 door ajar sensor. It's gotten worse in the past couple of months. The doors stay unlock, dash board warning display keeps popping up, door display stays lit and the interior light stays on which is hazardous at night. Ford has had this problem with many of it's vehicles for a long time but does not seem to be very interested in fixing it or recalling. I called Ford customer service division and spoke to angela keevis (regional customer service manager) to have Ford handle this issue as a re-call B/C many of the Edge models are having this issue. She confirmed that there are no recalls at this time and that Ford will not be able to help out to reimburse the cost of the fix either and she was sorry at this time. The only thing she told me is to put my complain online. The only thing that they could do is call you back after you had setup an appointment with your dealer to have it fixed and to make sure it all went well. I do hope Ford will take this issue serious and have a recall done B/C this issue could occur at any time. Again safety issues are doors being unlocked while driving and interior lights stays on and it could be hazardous when trying to drive at night. Does Ford need to have a fatal accident before they could recall a known issue"??????"

- Rutherford, NJ, USA

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