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really awful
Crashes / Fires:
0 / 4
Injuries / Deaths:
1 / 0
Average Mileage:
45,391 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2011 Ford Edge electrical problems

electrical problem

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2011 Ford Edge Owner Comments (Page 3 of 24)

« Read the previous 20 complaints

problem #423

Jul 172016


  • miles


Driver side door ajar always present. Causes a variety of issues from not being able to lock/unlock car hands-free, autolock when driving doesn't work, and recently, the alarm goes off randomly. This really is a problem. Wouldn't buy a Ford again based on the electrical issues with this car that don't seem to be willing to be addressed.

- Woodbridge, VA, USA

problem #422

Jul 012016


  • 80,000 miles
Due to the latch mechanism on the doors, the computer thinks the doors are still open and the lights inside do not turn off which makes it very difficult to see and drive when the interior lights of the car are on. Computer keeps saying "door ajar". the dealership wants to charge $600 to replace the latch mechanism and they don't guarantee that the problem doesn't happen again

- Chula Vista, CA, USA

problem #421

Jul 102016


  • 104,000 miles
The drivers side door latch sensor does not recognize the door being closed. "door ajar" comes on, interior lights stay on, can't lock the doors. I slam the door repeatedly to get the light to occasionally turn off. Ive had it fixed twice, once at my own cost and it is happening again for a third time. It is not safe and it is frustrating Ford refuses to help

- Edmonton, AL, USA

problem #420

Jun 142016


  • 100,000 miles


My front driver side door ajar warning light stays illuminated whether the door is closed hard or soft, and completely closed. Once I reach speeds of 10mph while driving, the automatic locking feature does not work. If I push the lock button while driving, the doors automatically unlock. The warning light is constantly illuminated and my interior lights stay on for several minutes after my car is turned off even though the door is closed which is depleting my battery. This is a safety concern because I have 2 young kids behind these doors I cannot lock.

- La Marque, TX, USA

problem #419

Jun 012016


  • 52,000 miles
Passenger door ajar light will not go out although the door is shut completely. This causes the dome light to stay on when parked and causes other lights to begin blinking on and off, also has caused car alarm to go off for short periods of time and than stop by itself. The door ajar light is always on when operating the vehicle, and always when starting the car after engine off and parked.

- Auburn Hills, MI, USA

problem #418

Jan 012016


  • 55,000 miles
Door does not lock and the "door ajar" light stays on. When I start the car, it seems to think the door is open when it is closed. Because of this, when you try to lock the door, it won't let you. The dome light will stay on for about 30 seconds and the dashboard will read "door ajar". (even though the door is closed) this really became a problem when we were in a seedy side of town and someone came up to the car and we tried to lock the door but couldn't. the actual door opens and closes fine but because the car doesn't recognize that the door is closed, it will not let you lock the door. It doesn't matter if you are driving or if you are stationary. We do find that we can lock the door from the outside after the car is off but that doesn't help with the safety while in the car.

- Mckinney, TX, USA

problem #417

Jun 062016


  • 55,000 miles


The contact owns a 2011 Ford Edge. The contact stated that the front driver's side door ajar warning light illuminated whether the door was closed hard or softly. While traveling 10 mph, the contact stated that the automatic locking feature failed. The contact also stated that the warning light illuminated, causing the battery to deplete. The approximate failure mileage was 55,000.

- Gwinn, MI, USA

problem #416

Jun 242016


  • 30,225 miles
Door light comes on, , door ajar, ,,(and),,door locks unlock when in motion, ,, I really can not understand why

- Winchester Tn, TN, USA

problem #415

Jun 152016


  • miles
Driver side and driver side passenger door stating it is ajar. Waiting for the passenger side to break. This has happened after the warranty was up.

- Sandy Springs, GA, USA

problem #414

Jun 012015


  • miles
After closing my car door it still says that the door is open and the lights stay on, even though the door is closed. I also can not lock my car door and I have to close or slam it repeatedly before it finally says it's closed and the lights go out. This has sometimes taken up to 20 minutes. Got it fixed once and it started doing this again within 6 months. It is very frustrating and being that the door won't lock even when driving there should be a recall on this. This is ridiculous!!!

- Waxhaw, NC, USA

problem #413

Jun 252016


  • miles


My 2011 Ford Edge my touch screen was working fine on 6/25/2016 and about noon that day I went to go to the store and my screen was completely out! it is the mother board of the electric system., temp control, radio, seat heaters, radio and so much more. The radio comes on but no screen its been over 48hrs and nothing! I called Ford dealership and they said "yes its the computer and my warranty for this is no longer good. How can Ford do this to their customers! all the controls are on this electric board! I love my car but im so unhappy with Ford service!

- Spring, TX, USA

problem #412

Oct 012015


  • 102,000 miles
1. door ajar light comes on periodically at any time and doors wont lock 2. sync systems turns on and off while parked. Outer lights turn on and off while parked as well and not at the same time as the sync system. The key is not in the car when this happens.

- Lindley, NY, USA

problem #411

Jun 232016

Edge 6-cyl

  • 60,000 miles
Driver door ajar light stays on when clearing door is shut. Slamming door or gently shutting it like a formal door does not fix it. Some lights stay on and will drain battery. Has left me stranded twice. Driver door ajar light will eventually go away when I sit in passenger seat and open and close door until light goes away. Then I exit the car and lock it with remote to ensure light is off. Ford plz do something about this thank you. Miles on car 90K.

- Indianapolis, IN, USA

problem #410

Apr 022016


  • 45,000 miles
After shifting into park, a warning flashes on the screen to shift into park. Repeated attempts finally will allow the shift to shut down

- Benton Harbor, MI, USA

problem #409

Jun 012011


  • 45,000 miles
The contact owns a 2011 Ford Edge. Once the contact entered the vehicle on the driver's side, the door ajar warning light illuminated and would not dim. The contact stated that the door sensor was replaced twice by the dealer, but the failure recurred several times since. The failure occurred when the vehicle was in motion and while parked. The manufacturer was notified of the failures. The failure mileage was 45,000.

- Cookeville, TN, USA

problem #408

Jun 202016


  • 0 miles
After using the passenger door, the door ajar light comes on even though the door is clearly closed. The door needs to be opened and closed for the light to turn off. When you turn the car off and the door ajar light is on, the dome light will stay on and drain the battery and the door does not lock.

- Biddeford, ME, USA

problem #407

Apr 282016


  • 61,500 miles
On my 2011 Ford Edge, the driver's door ajar light stays on, even when the door is shut. This is causing my interior lights to stay while operating the vehicle or when I exit the vehicle, unnecessarily draining the battery. Additionally, this is a major safety issue as I am unable to lock the doors from my driver control panel (for example, if one of my children happens to open their lock, I cannot lock it again electronically). If I happen to not notice that they have opened their door, they could accidentally open it and fall out. Or, say I run up on a bad situation, I am unable to lock the doors automatically in a quick instance. Ford, please do the right thing and recall this item for a fix. Thanks

- Baton Rouge, LA, USA

problem #406

Aug 012015


  • miles
The door ajar sensor keeps alerting - although door is not ajar - when car sits for any period of time this drains the battery. Have had to replace battery twice. Too expensive to have dealer repair.

- Gonzales, TX, USA

problem #405

Jun 072016


  • miles
The passenger door sensor does not work and is causing the battery to drain. I have been stranded twice. The doors will not lock when the car is in motion. I am afraid when driving my car.

- Houston, TX, USA

problem #404

Jun 142016


  • miles
The rear door sensor has failed causing the car to think that the rear door is not closed. The driver has no way of knowing for sure if the door is truly open or closed making it a safety issue.

- Duvall, WA, USA

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