CarComplaints.com Notes: A frustrating electrical issue is causing an ever-present “door ajar†warning light for 2011-2013 Ford Edge owners. Even with the doors latched shut, faulty sensors convince the vehicle’s computer they aren’t. With no way to override the system, owners have no choice but to stare at the warning light, listen to the warning chimes when the car is stopped, and deal with interior lights that won’t shut off.
10.0
really awful
Crashes / Fires:
1 / 4
Injuries / Deaths:
1 / 0
Average Mileage:
52,575 miles
About These NHTSA Complaints:
This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Passenger door latch door closed sensor failed. Requires 30+ closures of the door for the sensor to dim cabin lights and keep doors lockes. When driving down the road if door sensor does not recognize it is closed, will unlock all car doors making it possible for a backseat child to open doors while in motion.
Car doors show doors ajar and interior lights stay on and run down the battery. No amount of closing doors using force or with fob seems to work. My 16 year son is about to start driving and my complaint is that he may be stranded if the battery is depleted. Linterior lights stay on all night due to this problem. Lights only go out when car is moving...
With out warning the brakes will go out after a few days they work again. No one knows why. They can not find any reason fore this. This has happened 7 times this is a safety problem and needs to be addressed promptly. This happens when driving this car.
Vehicle was traveling apx 35mph went to depress brake at stop light, brake felt stuck halfway, vehicle did not slow down and then brakes make a high pitch beep sound when fully depressed.
The door ajar light intermittently stays on even when all doors are closed. The light stays illuminated while driving or stationary. It is now causing the car alarm to go off randomly at all hours. This is a safety concern to as the automatic door locking when putting the car in drives does not activate. I have read years of complaints on the Ford owner forums. It's time for Ford to issue a recall to fix the problem. It's obviously the door latch switch which costs $400 to have replaced. Please help. My neighbors are very upset about being woken up at all hours, but I do not have $400 to have the issues fixed. This has been happening on and off for over 2 years, ever since the odometer read over 50,000 miles.
- Naples, FL, USA
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The driver door ajar light remains on even when the door is closed. This keeps the dome lights on which is hazardous to drive with in the evening. I understand this is an ongoing problem for Ford but they have done nothing to fix it.
Passanger door latch sensor and rear passanger door latch sensor malfunction both of the latch sensors are not working the doors are closed but the sensors indicate the doors are open, and makes the vehicle not to locked whenever I am driving. I strongly believe this is a safety issue, I am saving money to fix this, but in the time I extremely worry about my kids while I am driving with them, I did some search online and a lot of Ford Edge owners are having the same issue. Thank you for your time.
After years of door ajar issues and replacing the battery multiple time due to the dome lights and headlights coming on randomly because of the door ajar sensor issue, the door started alarming randomly. After this one of the doors (rear right) stopped opening and was permanently locked. After taking it to Ford, the service department exercised the locks and the door operated. One month later while my child was getting into the vehicle (stationary) at school the door failed to close. After using the seat belt extension to tie the door closed, I took the vehicle in to replace the rear right door, except the other three doors continue to have similar issues and now I fear the door opening while driving.
Door ajar lights stay on which causes automatic door locks to fail, dome lights to remain on while driving as well as when vehicle is parked and turned off. When driving this causes a safety hazard because anyone can enter the car at a stop sign or light and cause harm to vehicle occupants. Additionally, dome lights stuck on while driving also poses a safety hazard. When vehicle is off and dome lights stay on, this drains the battery as well as fuses. We have had to replace the vehicle battery as well as fuses. We recently had to pay $1144.40 to have the door latches replaced and were told this is a known issue with Ford. I reached out to Ford customer service and was told they have not issued a recall for this problem. Date and mileage may not be accurate as this issue has been happening for many years, however we finally had no choice but to replace the door latches when my husband's wheelchair was stuck in the back because the fuse had blown and the back hatch door would not open.
Door ajar light stays on when door is closed, light will turn on minutes or hours after locked overnight and is draining battery. Light on while driving at night is very distracting and interferes with night vision. Cant lock doors when driving so door could open in a crash.issue continues
1.drivers door ajar light warning stays on. 2. head lights. The door ajar light and dome light stays on have too repeatedly slam the door for light to go off. Also headlights goes out at night sometime the right light goes out or the left some times 4th they both will go out have to switch the knob back to off position and then turn back on to get the headlights back on.
The "door ajar" indicator continues to be an ongoing problem. I have had it looked at numerous times at the dealer, and they've only "cleaned" the sensor, and let me know it's not a recall item. This is a definite safety concern in that the interior light stays on constantly, and make it very unsafe to drive or have good visibility when backing up. Numerous times I have been in a parking lot at night, the interior light is on (due to the door ajar false indicator) and you can barely see out the windows. I continue backing out of a parking spot and realize there is a pedestrian I just couldn't see due to the interior light staying on. I have also had close calls with pedestrians on a sidewalk/walking by as I am backing out of my driveway at night. The light also continues to stay on even after I've backed up and have now put the car in gear and am moving forward (driving). It seems to go out at about 10-15 mph. But even at that speed with an interior light on, and it is not safe. I can't believe it hasn't been recalled yet. There's no way Ford can claim this is not a safety issue. I have also googled this issue and in addition to this NHTSA website, there are so many complaint sites and blogs about this same issue. It needs to be investigated and looked into further for a recall. Not acceptable, Ford!!!
The contact owns a 2011 Ford Edge. The contact stated that the door ajar and lift gate warning indicators illuminated when the vehicle was started. The contact stated that the doors were not open when the indicators illuminated. The contact also stated that the backup camera did not work. Additionally, when the gear was in reverse, a noise was heard from the front end of the vehicle, which caused the vehicle to stop before moving again. The vehicle was taken to an independent mechanic who diagnosed that the body control module needed to be replaced and advised the contact to take the vehicle to a dealer. The vehicle was taken to purvis Ford Lincoln (540-898-3000, located at 3660 jefferson davis hwy, fredericksburg, va 22408) where the contact was informed that there was no recall. The manufacturer was made aware of the failure and provided a case number. The vehicle was repaired by owner. The failure mileage was approximately 90,000.
First of all the first problem I encountered with my vehicle was the passenger wheel barring was defected and started making a bad noise so took it to the shop and the mechanic said lucky I did because is was about to break and cause my wheel to come off going down the road. After that I noticed that my engine would run hot if I sat still in the parking lot just running even with the ac off. I had no warning that anything was wrong. I turned my car off and it didn't seem to do it anymore until we started getting this really hot weather this may, me and my family was going in to town to grab a bite to eat when (without any warning) my car starts sputtering as if I put bad gas in it. My husband instructed me to pull over and take a look and low and behold my car has been running hot just after driving only 10 minutes. He pulled the dipstick and oil is milky and oil was all in the water resivour. My car had over heated without any warning that anything was wrong and blown heat gasket and cracked heads. My engine shot. We took it to the shop where I had to purchase a new engine and after the mechanic ran a diagnostics test on my car he said that the fan control module was faulty which did not allow my cooling fans to come on at all and my system never alerted me either. We replaced cooling fans along with module. Everything seems fine after 2,000 dollars later. Fyi never rely on your information screen to tell you if your running hot, go to settings and keep your screen on the temp gauge at all times so you will know for yourself how cool your engine is running. I would be nice after all the complaints Ford has received about these piece of crap cooling fans that they will just suck it up and do the recall. We are hard working americans and dont deserve this crap. We support Ford an american car manufacturer and expect the same respect!!
Door ajar warning always on even when doors are closed. Dome lights remain on and unable to lock or secure the vehicle. Drains battery leaving me stranded. It remains on when the car is on, off, moving, not moving, with or without occupants.
Display screen is black. No radio, sync, climate controls etc. Was told by the local dealer that the A-pim module needed to be replaced. Very expensive. Why did this happen?
Hazard warning touch button quit working -- touch the button and it doesnt work part is integrated into the sony touch control panel/ screen water pump failure without warning -- destroyed the engine -- started as sporadic overheating that thermostat was replaced aliviated it for a short time then it started over back to the garage -- couldnt find anything -- suggested turn engine off then back on to see if temp sensor was the issue -- stopped again for a while then it happened again -- also cam sensor failure when this occured -- took to garage temp sensor cam sensors and thermostat replaced -- system flushed -- garage started it up -- overheating again -- now engines seized
The contact owns a 2011 Ford Edge. When the vehicle was started, the door ajar warning indicator illuminated. The contact mentioned that all the doors were completely shut; however, the warning indicator continued to remain illuminated. The vehicle was not taken to a dealer or independent mechanic for diagnostic testing or repairs. The manufacturer was not made aware of the failure. The failure mileage was approximately 65,000.
A D V E R T I S E M E N T S
- Ponchatoula, LA, USA