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definitely annoying
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
39,215 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2011 Ford Edge miscellaneous problems

miscellaneous problem

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2011 Ford Edge Owner Comments (Page 6 of 8)

« Read the previous 20 complaints

problem #44

Aug 012013


  • 28,000 miles


Had to take the vehicle in at 28000 mi. Due to "driver door ajar" light coming on when door was closed. Ricart Ford claimed they repaired or replaced the door latch/sensor assembly. The problem went away until now at 60,000 mi. Now doing it again. Contacted ricart they said they would have to charge me to repair. I informed them that it had been there previous. They did not care. Called Ford motors, they had same attitude. The big problem is, the doors will not auto lock when car is in drive because it thinks door is "ajar". my wife stopped at traffic light and someone tried to get in door and got it opened..she sped away. I told ricart and Ford motors the story..Ford's reply was "we cannot react to a hypothetical situation of what may have happened"..... she could have been injured or worse!!! this should be a recall situation at the least!! approximate incident date listed above is not necessarily accurate. It was at about 28,000 miles. Ricart has exact date.

- Columbus , OH, USA

problem #43

Jun 262014


  • 43,461 miles
The "door ajar" warning light started coming on, intermittently at first and then continuously. Bad sensor. When this occurs, the doors will not lock using the latch and the interior lights stay on for a time. The only way to lock the doors once inside, is to use the key fob. This can be quite dangerous if not in a good area. This problem has drained my battery on more than one occasion. The problem has been diagnosed, however, most Ford dealers want to charge customers $215 plus for diagnostic fees. Only then will they repair the problem. My car is still under warranty, so I still wind up paying about what it costs to repair it. (??) car part stores will run a diagnostic for free... this seems to be a chronic issue. When I researched it, tons of information about this specific problem surfaced. It seems Ford will not issue a recall when it is so obviously needed.

- North Little Rock, AR, USA

problem #42

Jul 012015


  • 67,500 miles
Ford Edge suddenly lost power ( vehicle still running). No response from accelerator even though vehicle was still running. Had to roll to side of road (very unsafe). A warning light briefly came on showing ":AWD off" and after a few seconds warning changed the "wrench" icon. This happened a second time just a few hours later. I scheduled appointment with dealer for the next day, and it happend again on the way to the dealer. Dealer ran codes, all passed and couldn't find issue. It happened again 10 miles after picking up from the dealer. Rescheduled for next day with dealer. Issue happened yet again on the way to the dealer. Once again dealer could not find issue or any error codes. In summary, it happened 5 times in less than 30 miles of driving. This vehicle is not safe to drive.

- Tacoma , WA, USA

problem #41

Jun 082015


  • 58,246 miles


The door latch was replaced because the door open warning kept coming on.

- San Antonio, TX, USA

problem #40

Feb 072015


  • 80,000 miles
Door adjar alarm keeps going off for driver and rear left passenger doors even when doors are properly closed. On this date, door adjar alarm went off for rear right passenger door. I ignored the alarm thinking the sensor had failed for yet another door. When I arrived at my destination, I noticed that the passenger door was actually not closed properly and it was a legitimate alarm. My 8 year old daughter was in th seat, and had failed to properly close the door. I completely ignored the alarm because for months the door adjar alarm had been sounding for the driver and rear left passenger doors. This is a huge concern, and Ford has still not recalled.

- Pickering Ontario Canada, AL, USA

problem #39

Oct 172014


  • 32,000 miles
Drivers side door latch faulty, was showing door ajar when closed which prevented doors from locking and kept interior lights on not sure if airbag would arm or not. Was under warranty and took to dealer for repair and was told it just needed to be reset. Dealer did not document the repair and when the problem started happening again a few months later I was told it would be $600 to replace the latch. Ford knows about this problem and has issued a technical bulletin but has not issued a recall.

- Laurel, MD, USA

problem #38

Jun 262015


  • 57,000 miles


The driver side door sensor is malfunctioning causing the doors to not lock during operation of the vehicle. ) the sensor does not recognize that the door is closed and therefore the interior lights stay on (even at night). This also drains the battery when the car is sitting overnight

- Prosper, TX, USA

problem #37

Jun 092015


  • 48,500 miles
Vehicle lost power, wrench light came on dashboard. Had to pull over out of traffic, shut off car and re-start. Happened 2 times since June 9, 2015. Car seems to run strangely, seems to surge or want to speed up a bit. 13no3 issue? seems to be something to do with the throttle body.

- Whitman, MA, USA

problem #36

Feb 012015


  • 42,000 miles
After shutting the driver side door the door ajar light remained on. After shutting it again it went off. Over the past couple of months the problem got worse and now the door ajar light stays on all the time. The door are unable to be locked, because they just unlock themselves because the keys are in the ignition. This is a safety hazard for my wife who works in possibly dangerous areas and cannot lock her doors at stop lights or stop signs.

- Victorville , CA, USA

problem #35

Jun 142013


  • miles
Multiple incidents after repair of door ajar switch/sensor will not recognize that the door is actually closed even though the dome lights stay lit and the car gives a warning.

- Cleveland, GA, USA

problem #34

Jun 102015


  • 27,000 miles


Door ajar light stays on regardless of how many times I close the door. The door is closed but the sensor stays on and the light inside the car will not turn off (due to the car thinking the door is open)--not sure if the door does not close all the way. Seems unsafe to drive with the car this way since I don't know if it is securely closed.

- Clifton, NJ, USA

problem #33

May 272015


  • 93,879 miles
The driver's door ajar alert and chime shows up when the door is clearly closed tightly. The dome light stays on.

- Windsor, CO, USA

problem #32

Oct 082012


  • 18,000 miles
The door latch sensor malfunctions indicating that the door is ajar. Doors will not lock neither manually nor electronically. The lf door latch has been replaced 10/12, rf latch replaced 11/13.(both replaced under warranty for malfunction) 9/14 the rf latch again malfunctioned, and was lubricated at a dealer to resolve problem. Again at 5/15 the latch again malfunctioned and was inspected. To this day it continues to malfunction. I was advised at the dealership to wait until updated latches are produced. Meanwhile, the doors will not lock when driving. When a new design latch is available, I will be required to pay for a replacement latch because the mileage and car are beyond warranty.

- Cedarburg, WI, USA

problem #31

May 042015


  • 35,500 miles
Door ajar warning light stays on after closing the drivers door. (in my case, right now the drivers door is the only door experiencing this problem. However I imagine any door with a faulty sensor will generate the same condition) this prevents the doors from automatically locking, or for that matter they cannot be locked at all. Also the interior lights stay on. There is no way to override this. This is potentially a serious safety issue both because the doors will not lock and the inside lighting may interfere with visibility. From research, this is a widespread problem that Ford need to address.

- North Babylon, NY, USA

problem #30

Apr 012015


  • 52,000 miles
My safety issue is with my Ford Edge 2011 door ajar sensor. It's gotten worse in the past couple of months. The doors stay unlock, dash board warning display keeps popping up, door display stays lit and the interior light stays on which is hazardous at night. Ford has had this problem with many of it's vehicles for a long time but does not seem to be very interested in fixing it or recalling. I called Ford customer service division and spoke to angela keevis (regional customer service manager) to have Ford handle this issue as a re-call B/C many of the Edge models are having this issue. She confirmed that there are no recalls at this time and that Ford will not be able to help out to reimburse the cost of the fix either and she was sorry at this time. The only thing she told me is to put my complain online. The only thing that they could do is call you back after you had setup an appointment with your dealer to have it fixed and to make sure it all went well. I do hope Ford will take this issue serious and have a recall done B/C this issue could occur at any time. Again safety issues are doors being unlocked while driving and interior lights stays on and it could be hazardous when trying to drive at night. Does Ford need to have a fatal accident before they could recall a known issue"??????"

- Rutherford, NJ, USA

problem #29

Apr 142014


  • 12,000 miles
The dome light stays on, night time driving hazard. False door ajar prevents doors from locking while traveling on highway. Doors won't lock major safety issue.

- Midland , MI, USA

problem #28

May 312015


  • 21,900 miles
The driver door ajar light is always on, it won't shut off. Same with interior lights because of this. It needs to be recalled.

- Stafford, CT, USA

problem #27

May 262015


  • 60,256 miles
Drivers side door ajar light on. Interior lighting will not turn off. User can't lock doors while driving. Dome light stays on draining battery.

- Baltimore, MD, USA

problem #26

Sep 232014


  • 73,042 miles
Tell us what happened: To whom it may concern: My vehicle does not recognize whether my door is opened or closed. I am always concerned that even shutting it may lead to issues because the alert is saying its not is not closed. Will my door radomly open on the highway" if im in and accident will I be thrown out of the car" I have contacted the Ford dealership and even put my car in the shop three. They gave a temporary fix and really said there was nothing they could about it and the vehicle needed to be recalled in order them to look in to the issue. My girlfriend purchase the car at the same time and she is having the same issue with not only her drivers door but her passenger doors which could endanger he children. Please do something about this. We are afraid that this issue could potentially hurt alot of people

- Manassas Park, VA, USA

problem #25

May 012014


  • miles
Open or close doors sensors defective. Happens in almost all Ford Edge vehicles.

- St Croix, VI, USA

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