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definitely annoying
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
39,215 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2011 Ford Edge miscellaneous problems

miscellaneous problem

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2011 Ford Edge Owner Comments (Page 7 of 8)

« Read the previous 20 complaints

problem #24

Jul 072014


  • 77,000 miles


The door ajar light on driver side door remains on intermittently. Occasionally after repeated shutting of the door it will go off. The air bags are effected. I understand they will not deploy if this light remains on.

- Magalia, CA, USA

problem #23

May 122015


  • 110,000 miles
I was driving on the interstate in montgomery al at 60mph. It was not raining, roughly 78 degrees. I heard a loud pop & then glass showered down on me. The sunroof spontaneously shattered. There was no prior damage & it was not hit by anything. There were no cars around me nor did anything fall down on the car. A hole was in the middle of the sun roof protruding outward and it was shattered every where else. I do have pictures. The Ford dealership stated they have had no issues with this however, I have found other reported cases. My insurance will be taking care of this since Ford brushed it off.

- Deatsville, AL, USA

problem #22

May 072015


  • 79,000 miles
Car stalled twice. Previous complaint filed but I called after finding recall number 10S14. Claled Ford and they told me not covering my VIN even though situation is the exact same happenings. Your rep told me to file a new complaint becasue he coud not update the one previously submitted; ODI number 10715241. He stated that they would investiage and psossible add my VIN to be covered under this recall.

- Hobart, IN, USA

problem #21

Mar 162015


  • miles


Drivers side "door ajar light" stays on which keeps the dome lights on which results in a dead battery. Even driving the car the "door ajar light" stays on.

- Covington, VA, USA

problem #20

Dec 012014

Edge 6-cyl

  • miles
After closing driver side door driver door ajar light comes on. This prevents the doors from locking. Several attempts are made to have this light go off but it does not work.

- Germantown, MD, USA

problem #19

Apr 072015

Edge 6-cyl

  • miles
Keeping getting door ajar notice when my driver side door is closed. Also, lights on the inside do not turn off when I am driving and take over 10 minutes to turn off when vehicle is turned off and locked.

- Pensacola , FL, USA

problem #18

Apr 032015

Edge 6-cyl

  • 57,000 miles


I was driving my 2011 Ford Edge on a busy road and lost all ability to accelerate. The engine jerked, then started shaking, wrench light came on the dash board. I would push the pedal and nothing would happen. Had to roll along with flashers on until I reached a parking lot entry to pull into, as there was no shoulder on the road I was on. Meanwhile, cars were speeding up behind me and passing my car into on coming traffic to avoid colliding with me. Once in the parking lot, I turned off the car, and immediately turned it back on (less than two seconds later), and everything was back to normal. Took the vehicle directly to the dealer and was told by their service technician that I needed a new throttle body and was no longer under warranty (vehicle had 57,000 miles).

- Prospect, KY, USA

problem #17

Feb 142015

Edge 6-cyl

  • 53,750 miles
Drivers side door will not latch. Door ajar light stays on and dome lights will not go off, even when car is locked.

- Lakeland, FL, USA

problem #16

Jan 142015


  • 15,000 miles
While driving 25-40 mph, the car went into limp mode, no acceleration at all. "yellow wrench" light came on the instrument panel. I was stuck in the intersection, making a left hand turn across two lanes of oncoming traffic, and I could not move the car. The engine did not turn off or stall. I just had no power or ability to accelerate. I was finally able to roll into a safe spot, out of traffic and harms way. I turned the car off and waited a few minutes to restart. When I restarted it, the wrench light was off and the car ran fine. This happened twice, two nights in a row, so I had it towed to the dealer the next day. They were not able to find any problems with the car and wanted me to just take it as is. I mentioned that I had read about issues with the electronic throttle body, and they said it seemed fine. How can they allow me to take a car that is so unsafe to drive? I could have been hit, and the person that hit me could have been killed. I called Ford customer relations, regarding an investigation on this problem, and they were required to do a "customer satisfaction program;. but my VIN did not fall into this program. I paid to have the etb replaced, out of pocket, and am hoping that this is the problem. Very unsafe situation to be put in by Ford.

- Redondo Beach, CA, USA

problem #15

Nov 152014


  • 38,000 miles
Driving along and the car lost power, wrench light came on. We shut car off and it started and we resumed driving. The next day it happened 5 times. Called Ford and they were no recalls but if you look on line there are many complaints about this issue which can cause someone's life! I believe this should be a recall by Ford. I called Ford and received a case number [xxx] the part (throttle) cost 600 to fix since it was not covered. I hope that there is no fatalities with this issue before Ford recognizes it! information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Little Egg Harbor, NJ, USA

problem #14

Mar 282014

Edge 6-cyl

  • 60,000 miles


Driver door ajar light stays on constantly making the vehicle unable to lock doors automatically and manually. Also, interior lights stay on longer making night driving unsafe as well as risk for battery dying.

- Lowell, NC, USA

problem #13

Aug 312014


  • 46,490 miles
Driving in residential area @ 35mph. Wrench light came on, car would no longer accelerate and was coasted to the side of the road. Car was turned off and then back on and was able to be driven without problem. Same event previously described occurred again.1.5hrs later. This event happened at a light that had just turned green and the car had to be stopped in a turn lane, turned off and back on, causing a disturbance in traffic patterns. At this point, the dealership was called and notified that I was bringing the car in for immediate service. The car then shut off again and my husband and I decided it was not safe for me to travel 25mi to dealership where car was purchased. We went to the nearest Ford dealership, approx.5 mi away. In route to nearest dealership on interstate going 65mph the car shut off. I was able to get the car over on the shoulder to stop the engine.the area where my car came to a stop was right around a blind bend in the road. The car was restarted and I drove forward while still on the shoulder in hopes that I would be able to get around the bend in the road and be able to safely accelerate and merge back into traffic without doing so blindly. I exited the interstate onto secondary roads less than 1mi later. The car shut off 4 more times while driving to the dealership. One of these times was in the middle of a high traffic intersection which involved 3 lanes of traffic each way. My vehicle was serviced and returned to me that evening. Throttle body was replaced, costing$693.less than 1mi from the dealership the car would no longer accelerate and came to a complete stop while in the turn lane of an intersection during high volume traffic hrs. It would not restart. Dealership notified, their tow service estimated 90min wait. Local police notified due to major disruption in traffic & fear of safety. Waited 45min, then had car towed at my expense.

- Norfolk, VA, USA

problem #12

Aug 012012


  • 7,500 miles
When you stop the car and put into park a warning sign comes on indicating that you need to put the shift lever in park. You can click the button on the forward part of the shift lever to release the warning. I took it to Ford and the mechanic told me that it would require the disassembly of the shift lever to fix, so I told him I would live with it. I didn't want any greater problems to arise from their work on the shift lever. After my warranty was over I was told that a simple switch adjustment was all that's required. What a pain, as it comes on often! Ford should fix this.

- Fort Walton Beach, FL, USA

problem #11

Jun 212014

Edge 6-cyl

  • 56,000 miles
We were traveling on a highway when all of a sudden we lost "power" but it was only the ability to go. There was enough traffic and lack of speed to prohibit from moving all the way over to the shoulder. We made it to the slowest lane (furthest right hand lane). The only thing that saved us from being rear ended was there was a sheriff near by and saw us broke down stranded and he helped direct traffic around us for our safety. We were in an unpopulated area and had no resources for some one to come get us or know which towing company could help us, along with knowing a trusted mechanic out where we were. My car is less than 4 years old, this should not be happening. When we finally made it home out of sheer luck, we did lots of research on what the problem could be and found millions had the same problem with their Ford. I love the company but I never end been so stressed out and scared for my children's safety. I bought this vehicle to be safe and it had failed me. Like I said, I could be marking this form differently if the officer didn't protect us. The part was not cheap along with the labor. With so many other people breaking down for the same reason, I am shocked and appalled that there hasn't been a recall for this yet. I urge you to change that and keep the roads safe for all drivers. Since the affected part doesn't have my specific part, it was the throttle body and even my mechanics said Ford has never had a good one. Wish I would of know that before purchasing my vehicle.

- Saint Charles, MO, USA

problem #10

Jul 062014


  • 28,925 miles
Driving getting ready to make a turn, vehicle completely stalled out, didn't turn off but I lost power. Had no ability to accelerate. Immediately put on hazard lights, put into park and turned car off. Turned car back on and preceded with fear and caution. I had a similar incident at about14000 miles when I took it in for service they said nothing was wrong. I'm afraid to drive to work in the morning, if this happens during rush hour someone may be injured or worst. I usually have my grand daughter with me.

- Parkville, MD, USA

problem #9

May 152014

Edge 6-cyl

  • 38,000 miles
I have had the vehicle for 6 months, in April 2014 the first incident occurred when the car overheated on 3 different occasions and emptied all the antifreeze on the third time. Brought the car to the dealer, dealer found no error codes and let the vehicle run for 4 hrs with the A/C on and found nothing to be wrong. A few weeks later I was driving down the road and the car just shut down, luckily I was driving in a construction zone and was only going about 35 mph. I was able to coast to the side of the road and let the car sit for a few minutes. Restarted car and continued home. Also, the car has died while 5 more times since then while sitting in a drive through for a few minutes. And finally yesterday, the car just stopped 4 times within a 2 mile period. Very frustrated and afraid that this will happen when I am traveling on the highway and possible get rear ended or killed.

- Quitman, TX, USA

problem #8

May 012014

Edge 6-cyl

  • 48,000 miles
The door latch switch is a constant problem on many Ford vehicles and Ford refuses to recall the product. It could lead to a dangerous situation if the door is really ajar and the door may open, drain the battery and when the door switch is malfunctioning, it states that the door is ajar and the doors will not lock.

- Katy, TX, USA

problem #7

Oct 102012

Edge 6-cyl

  • 19,800 miles
My door sensor light will not turn off, which is keeping my vehicle from locking. The malfunction is with the driver's side of my 2011 Ford Edge limited model. Sometimes you could should the door 20 times in a row and the door still would not lock. Cold temperatures seem to effect the sensor more than a warm day. Ford did replace my sensor on my vehicle.

- Manassas Park, VA, USA

problem #6

Mar 052011


  • miles
The sync system is consistently locking up, the music plays when the dashboard states the audio is off, when this happens none of the buttoms work. I have been pulling over to the side of the road to turn my vehicle off, open the door to make the screen clear, this does not work. Then all of a sudden the sync system will re-boot itself and then it works again. The bluetooth system is always disconnecting my phone or I call someone and I can't hear them, to the point I don't even use the bluetooth anymore. When the motor is shut off and you open the vehicles door the screen should come up with Ford emblem. The sync system locking up incident has occurred 3 times and I'm fixing to take it in again. It's always been the same answer there was an update that needed to be done. It is Ford responsibility to make when a vehicle is sold new for $40K, that it works. Of course I still have to make my monthly payment to Ford, if this continues I'm going to look into the lemon law because this is ridiculous.

- Odessa, TX, USA

problem #5

Apr 202011


  • 1,000 miles
Driving and transmission drops hard. I this has happened several times typically when foot it off gas. Safety concern as the drop is so severe, sometimes it does this two to three times in a row. Vehicle tends to buck in extreme. Dealer cant "recreate" problem. Dealer replaced throttle body and motor on 5/19 still have issues. Vehicle will be in to dealer for 4th time in one month.

- Norwood , MA, USA

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