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definitely annoying
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
39,763 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2011 Ford Edge miscellaneous problems

miscellaneous problem

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2011 Ford Edge Owner Comments (Page 1 of 8)

problem #148

Jan 022015


  • miles


Door ajar lights for both driver and passenger side doors stay on even though they are closed. Result is that the dome lights stay on and unable to lock the doors while driving even though they are closed. Has caused a drain on the battery, dealer wants a large sum of money to replace the latch even though it's clearly a sensor only.

- Carmel, IN, USA

problem #147

Oct 182016


  • 113,000 miles
Internal water pump went out. No sensor saying its bad. When it occurs the fluid drops in to oil pan, sucks in to engine and destroys the engine in a matter of minutes. Vehicle was in motion, engine light turned on and car died in a minute.

- Marietta, GA, USA

problem #146

Nov 092015


  • 60,000 miles
The sensor in my driver side door warns me that my door is "ajar" when all doors are shut. When this warning is on, I am not able to lock any doors in my vehicle (neither in motion nor parked) and I often travel with toddlers. The dome lights are also illuminated so it is almost impossible to see on the road at night.

- Louisville, KY, USA

problem #145

Oct 292016


  • 65,000 miles


The latch door ajar sensor is not working properly and cannot recognize when the door is closed. This results in me being unable to lock my door and it leaves the dome lights on until it times out.

- Humble, TX, USA

problem #144

Oct 072016


  • 23,000 miles
The door adjar light stays on constantly has been constant problem since we bought car in 2012. First time was under warranty and local dealership saiid they fixed it. However within weeks of warranty expiring the same problem on same door happened and has been constant since then.

- Tornado, WV, USA

problem #143

Feb 012016


  • 35,000 miles
The door latch mechanism on my driver's side door slowly began failing. At roughly 35K miles, the "door ajar" warning would appear on my vehicle display. I would reclose the door and the warning would go away. It randomly continued to happen and resolve itself while stationary or while running, until about 95K miles ( 8 mo ago). There were electronic sprays you could spray into the latch mechanism that would make the warning go away for a limited amount of time. Eventually the entire electrical mechanism failed. I could not lock my doors with the ignition on and eventually just learned to 'approve/ok' the warning every time the ignition was on. Unfortunately there were several times when I was actually driving with an semi-latched/open door. I didn't know because I 'ok'd the 'door ajar' warning like normal. The only way I would know something was diffeent, would be when I drove at a high enough rate of speed to notice the increased road noise from my side of the vehicle. It is also my understanding that newer vehicles automatically lock once under way to disengage the door opening mechanism in case of an accident that might open the door- clearly this is not possible with the failed door latch. The only work around that I have discovered is to remove a fuse which removes the interior lighting and prevents the battery from draining. I still have to 'ok" the 'door ajar' warning though. As for locking the vehicle for safety in an accident, if you lock the vehicle first then turn on the ignition the vehicle remains locked. This workaround is rarely going to happen in the real world. There was a 'cleaning' procedure that several dealers offered for around $200, but it was not guaranteed and the $400 replacement might still have to occur with a latch that still often failed (per internet forums). My repair is scheduled for 10/8/16.

- Shawnee, KS, USA

problem #142

Jun 052016


  • miles


Passanger door latch fails, door comes open. Interior lights will not turn off and locks will not lock because of failing door latch

- Colorado Springs, CO, USA

problem #141

Oct 032016


  • 85,000 miles
Door ajar lights staying on and will not go off when door is closed! they go on and off while driving down the road. Can't lock the doors, alarm will not set, interior lights stay on and run battery down constantly.

- Pearl, MS, USA

problem #140

Sep 012016


  • 90,000 miles
Driver door ajar stayed on....interior lights stayed on....doors would not stay locked....high beams would not turn off. Could not drive my vehicle at night. All safety concerns. I just paid Ford Motor Company for new switch assembly and door latch assembly and labor. Total cost was $833.19 for parts and labor. When I took my car in I mentioned to the dealer that I had seen numerous complaints online with the same issue. They didn't care at all. I had no choice but to pay to repair.

- Stockton, CA, USA

problem #139

Sep 162016


  • 107,000 miles
The door ajar error appears on the dash, even when the door is fully closed. The alarm cannot be properly activated because of this. The door was not hit in an accident, it just developed one day intermittently and is now constant. I am having to replace the door latch to resolve the issue.

- Houston, TX, USA

problem #138

Sep 142016


  • 70,000 miles


The ┐door ajar┐ warning light on my 2011 Edge periodically comes on and stays on. The warning indicates that various doors are open. Sometimes it's the driver door; other times it's the left passenger door or the back gate. Each time the doors were closed properly, however the sensor thinks that the doors are open. This malfunction causes the interior dome lights and the exterior lights on the side mirrors to remain on, which drains the battery. Originally, I thought this issue was a problem specific to my vehicle. However, in an attempt to understand the problem, I conducted an internet search and discovered that the ┐door ajar┐ warning is a common and well known problem with Ford products including the Edge. This problem is not a result of use or wear and tear of the vehicle; it clearly is a mechanical /engineering flaw with the vehicle. I feel that this situation is a safety issues and should be corrected by Ford Motor Company. On September 19, 2016, I sent an email to the Ford Motor Company customer relationship center (crc), explaining the problem and seeking help. I was assigned a case number (cas-10612005-P1F4G7) and was told to contact a local dealer to diagnosis the problem. On September 27, 2016, a service department representative from beau townsend Ford informed me that the problem was with the door latch and the cost to repair is approximately $385 per latch. He also informed me that Ford Motor Company would not pay for the, I called the crc to appeal the decision.I was told that the problem was not a recall item and that Ford would not repair the vehicle. I was also told that I had no further recourse regarding this issue.

- Dayton, OH, USA

problem #137

Sep 232016


  • 45,000 miles
The doors always show ajar. The dealer has worked on our car at least 3 times now it's out of warranty and they want to charge us to fix it. The is a safety hazard and it ruins the battery. My daughter drives this car and the light won't go off until you get moving down the road.

- Vidor, TX, USA

problem #136

Jun 012016


  • miles
Door ajar light stays on, acts as if drivers door isn't closed. Also prevents us from locking vehicle up when we leave it. Started with only driver door. Now is rear drivers side door also. Concerned about safety of family and our valuables with this issue that shouldn't be happening.

- Woodlawn, IL, USA

problem #135

Aug 042016


  • 36,000 miles
I have a loud popping noise when I turn to the left. When I pull into a parking stall and when I back out and U turns.its been to two differant shops. One shop replaced the strut, strut tower barring, lower a arm, axel, strut mount, and the power steering.the noise is still there.the next shop replaces the rack and pinion and its still there. Ithy said it is a break in the body weld some were but thy dont know were. I called Ford Motor Company and spok with a gentelman named mark but he was of no help to me. I tool the vehicle to a autobody shop but thy could not figuer it out either. If there is a break in the weld its is a unsafe car to drive. Mark from Ford moter company will not return my phone calls to try and help me resolve the issue.its been two months I have been dealing with this and I cant get no help the one time I spok with mark from Ford he was saying if the car cant be fixed he would take the steps to get me out of the car and into something else but like I said I have yet to seep with to the piont that if we cant get this resolved im going to get a the whole prosses im paying for a vehicle I dont want ro put my kids in let alone drive it not knowing if something will happen so pleas help me in any way possable.

- Porterville, CA, USA

problem #134

Aug 222016


  • 87,000 miles
Purchased my 2011 Ford Edge in June/July of 2014 for jc lewis Ford in savannah, ga. Turns out there was an "extended warranty" in place because the brake booster's in this car have been failing. I'm not sure why they would have sold me a car without completing a repair or informing me of the possibility of malfunction. About a month ago, I was driving down the interstate at about 65 mph when I was cut off by another vehicle. When I went to tap the brakes to disengage the cruise control, nothing happened! I had to press the brakes about halfway down to get the cruise control to disengage and, even then, it felt like I did not have power brakes.

- Hickory, NC, USA

problem #133

Sep 052016


  • 88,000 miles
Driver's door sensor is bad. Vehicle does not recognize that the driver's door is closed and will not lock or automatically turn off interior lights. At night, I have to back out of a long driveway only being able to use the backup camera. Once in forward motion, the light will eventually turn off but the driver's door will not lock. What is to prevent someone from walking up to and opening my car door while stopped at a traffic light?? on one occasion, the door ajar icon did not come on when starting the car but came on about 8 miles down the road. Also, when you park the car and lock it, it still does not recognize that the door is shut and does not automatically turn the lights off again. The Ford dealership wants around $600 to fix this issue, I paid them $65 to "clean the sensor" because the guy said that it might correct the issue or at least hold it off a while. I picked the car back up 3 days ago and now that door ajar light is on all the time. Before, I could at least open and close the door about 3-4 times and the light would go off.

- Hickory, NC, USA

problem #132

Sep 192016


  • 50,000 miles
The driver side door sensor is bad. The vehicle is unsafe because the sensor remains on all the time even when the door is closed. So if the door is ever open, you would not know because all the sensors are bad so you assume it is just an error message. Also - on this vehicle - the brakes feel spongy at times and are not good, even though having the brakes looked at and they have checked as confirmed sound with new rotors and pads.

- Cuyahoga Falls, OH, USA

problem #131

Oct 012015


  • 65,300 miles
Door ajar light stays on all the time, this cause the doors to not be able to lock, the interior light stays on for an extended period of time. When the interior lights stay on at night it makes driving difficult at times. The interior lights staying on in the winter time have also made it drain the battery down so vehicle has to be jump started.

- Colchester, IL, USA

problem #130

Jul 152015


  • miles
Door ajar light remains on-vehicle will not lock while in motion-interior lights will not turn off while parked-electrical components drain battery as if the door remains open at all times even when the door is closed-needs to be recalled and fixed for Ford owners as this is not the only Ford vehicle with this problem-Ford needs to stand behind their product and step

- Clayton, NC, USA

problem #129

Apr 152016


  • 53,000 miles
My back up camera is very erratic. Sometimes the image comes on the screen upside down and sometimes not at all. Sometimes the sreen if filled with yellow lines interfering with the image as well.

- Solana Beach, CA, USA

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