Huge win for car owners! All TSBs to be made public. The Center for Auto Safety just made the NHTSA (US Government) make public the full text of all TSBs from now on. They are the same organization that has petitioned the NHTSA & filed lawsuits to protect car owners over exploding gas tanks & other major safety issues. Whenever you drive in your car, you are safer thanks in part to a lot of work over the years by this small but very effective consumer advocacy group.

Please take a moment & say thank you by donating $5 or whatever you can to the Center for Auto Safety.

3.2

definitely annoying
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
42,063 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2012 Ford Edge accessories - exterior problems

accessories - exterior problem

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2012 Ford Edge Owner Comments

problem #19

Apr 082016

Edge

  • 49,000 miles

A D V E R T I S E M E N T S

The contact owns a 2012 Ford Edge. The contact stated that the door ajar warning indicator illuminated, which indicated that the doors were still open. The dome light remained illuminated. The failure recurred on several occasions. The vehicle was taken to the dealer where it was diagnosed that the driver's side door latch needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 49,000.

- Rural Valley, PA, USA

problem #18

Aug 012015

Edge

  • miles
The contact owns a 2012 Ford Edge. The contact stated that the door latch was not closing. The contact stated that the other Ford models had recalls for the door latch and was requesting that the 2012 Ford Edge model be included. The manufacturer was notified of the issue. The failure mileage was unknown...updated 11/03/16..updated 11/21/16

- Shelby Township, MI, USA

problem #17

Sep 152016

Edge

  • 94,200 miles
The contact owns a 2012 Ford Edge. While driving, all four doors would not lock. The door ajar indicator illuminated. The vehcile was taken to a dealer where it was diagnosed that the door latch assembly needed to be replaced. The vehicle was not repaired. The manfacturer was notifed of the failure. The failure mileage was 94,200.

- Lithia, FL, USA

problem #16

Jun 152016

Edge

  • 68,000 miles

A D V E R T I S E M E N T S

The contact owns a 2012 Ford Edge. The contact stated that the front driver side door latch malfunctioned and the door ajar warning light illuminated. The vehicle was not taken to the dealer. The manufacturer was not made aware of the failure. The vehicle was not repaired. The failure mileage was 68,000.

- Greenfield, IN, USA

problem #15

May 112016

Edge

  • 65,000 miles
The contact owns a 2012 Ford Edge. As soon as the vehicle was started, the door ajar warning indicator illuminated as well as the internal lighting. The failure occurred daily. The vehicle was not diagnosed nor repaired. The manufacturer was not notified of the failure. The VIN was unknown. The approximate failure mileage was 65,000.

- Rogers, AR, USA

problem #14

Feb 012016

Edge

  • 26,400 miles
The contact owns a 2012 Ford Edge. The contact stated that the door ajar warning light did not illuminate. The front driver side door failed to open. In order for the light to illuminate, the contact would have to open and close the door several times. The vehicle was taken to a dealer, but was not repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 26,400.

- Kaukauna, WI, USA

problem #13

Apr 112016

Edge

  • 60,000 miles

A D V E R T I S E M E N T S

The contact owns a 2012 Ford Edge. While driving at any speed, the instrument panel door ajar warning light remained illuminated. The vehicle was not diagnosed nor repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 60,000.

- Abingdon, IL, USA

problem #12

Apr 072014

Edge

  • 15,000 miles
The contact owns a 2012 Ford Edge. The contact started the vehicle and the door ajar warning indicator illuminated. A chime sounded even though all the doors were closed securely. In addition, the dome lights illuminated temporarily. The vehicle was taken to the dealer where a lubricant was applied to the door latches. The failure recurred one year later. The manufacturer was not notified of the failure. The approximate failure mileage was 15,000.

- North Richland Hills, TX, USA

problem #11

Mar 302015

Edge

  • 33,000 miles
The contact owns a 2012 Ford Edge. The contact stated that while in park, the door ajar warning light illuminated. The failure recurred on numerous occasions. The vehicle was taken to a dealer who diagnosed that the door latch and the switch needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 33,000. The VIN was unavailable. Updated 05/10/16

- Atwater, OH, USA

problem #10

Feb 052015

Edge

  • 30,000 miles
The contact owns a 2012 Ford Edge. The contact stated that the door ajar warning indicator illuminated, which indicated that the doors were still open. Also, the dome light remained illuminated. The vehicle was taken to the dealer. The technician diagnosed that the latch needed to be cleaned. The vehicle was repaired; however, the failure recurred. The manufacturer was made aware of the failure. The vehicle was not repaired. The failure mileage was 30,000.

- Jonesboro, GA, USA

problem #9

Sep 242015

Edge

  • 66,000 miles

A D V E R T I S E M E N T S

The contact owns a 2012 Ford Edge. While driving at approximately 55 mph, the driver side door ajar warning light illuminated and all the doors unlocked without activation. A warning from the instrument cluster indicated that the contact should park and shut the vehicle off. The contact mentioned that the vehicle was able to restart but the failure recurred. The vehicle was taken to a dealer where it was diagnosed that the door latch needed to be replaced. The vehicle was repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 66,000. The VIN was not available. Updated 1/19/16

- Liberty, NC, USA

problem #8

Aug 102015

Edge

  • 26,600 miles
The contact owns a 2012 Ford Edge. While the vehicle was parked, the driver side door latch failed and the door ajar warning indicator sounded. The contact stated that it took several attempts to close the door; however, the failure persisted. The failure recurred on several occasions while driving at various speeds. The vehicle was taken to the dealer where it was diagnosed that the driver side door latch was faulty and needed to be replaced. The vehicle was repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 26,600.

- Muskegon, MI, USA

problem #7

Apr 012014

Edge

  • 30,000 miles
The contact owns a 2012 Ford Edge. While driving at 20 mph, the door ajar warning light illuminated. In addition, the dome light illuminated and there was a warning chime. The vehicle was taken to a dealer who diagnosed that the door ajar latch needed to be cleaned. The vehicle was repaired; however, the failure recurred. The vehicle was taken to the dealer who diagnosed that the door ajar latch needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 30,000.

- East North Port, NY, USA

problem #6

Sep 142014

Edge

  • 33,000 miles
The contact owns a 2012 Ford Edge. While the vehicle was parked, the front driver side door warning light illuminated, indicating the door was open when it was securely closed. The failure recurred constantly. The dealer diagnosed that the door latch needed to be replaced. The vehicle was serviced, but the remedy failed. The manufacturer was not notified of the failure. The VIN was unknown. The failure mileage was 33,000.

- Libby, MT, USA

problem #5

Aug 072013

Edge

  • 37,000 miles
The contact owns a 2012 Ford Edge. While driving 5 mph, the front driver side ajar warning indicator remained illuminated and a chime sounded even though the door was closed securely. The contact mentioned that when the failure occurred, all four power door locks failed to operate. The vehicle was taken to an independent mechanic who replaced the front driver side door latch. One year later, the failure recurred. The vehicle was not repaired for the most recent failure. The manufacturer was notified. The approximate failure mileage was 37,000. Updated 5/1815

- South Windsor, CT, USA

problem #4

Dec 282014

Edge

  • 48,000 miles
The contact owns a 2012 Ford Edge. While driving at night, the door ajar warning indicator illuminated and the interior lighting remained lit. Also, the contact stated that the doors were not able to be locked from the inside due to a faulty door latch. The failure recurred on numerous occasions. The vehicle was not taken to the dealer. The manufacturer was not made aware of the failure. The approximate failure mileage was 48,000.

- Douglasville, GA, USA

problem #3

Dec 312014

Edge

  • 39,000 miles
The contact owns a 2012 Ford Edge. The contact stated that the front driver and rear driver side door's were inoperable. The vehicle was taken to a dealer, who diagnosed that the sensor latches needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 39,000.

- Lancaster, CA, USA

problem #2

Jun 022014

Edge

  • 36,000 miles
The contact owns a 2012 Ford Edge. The contact stated that the door ajar warning light remained illuminated and the door ajar chime would not disable. The contact also stated that the power locks failed to function properly. An independent mechanic diagnosed that the latch on the doors needed to replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 36,000.

- Kansas City , MO, USA

problem #1

May 102014

Edge

  • 43,000 miles
The contact owns a 2012 Ford Edge. The contact stated that the door latch switch failed to engage and the door ajar warning light would illuminate when the door was actually closed. Additionally, the doors would independently become unlocked. The vehicle was taken to an authorized dealer, who diagnosed that the door lock switch needed to be cleaned and/or replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 43,000.

- Murrells Inlet, SC, USA

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