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really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
41,005 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2012 Ford Edge body / paint problems

body / paint problem

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2012 Ford Edge Owner Comments (Page 3 of 4)

« Read the previous 20 complaints

problem #21

Apr 292015

Edge 6-cyl

  • 31,000 miles


When driver's door is closed, the "door ajar" light is still on the display. You can slam the door hard several times before it will go off. Many times, it reappears after you begin driving. This causes a safety hazard to my family because my wife is not able to lock the doors when inside the car. (the "door ajar" will not allow it to be locked).

- Oklahoma City, OK, USA

problem #20

Dec 172014


  • 51,000 miles
Drive door ajar on panel, doors won't lock, interior light stays on initially, while driving it will say to shift to park due to the door ajar...when you accelerate, the doors do not lock like normal. After turning car off sometimes can't lock to vehicle and the interior light stays on for about 5 minutes.

- Lancaster, PA, USA

problem #19

Apr 012015

Edge 6-cyl

  • 29,877 miles
The driver door ajar light and signal is continually being activated even though the door is closed tightly. This also prevents the doors from being locked while driving and the dome lights stay on for a while causing a safety issue.

- Sandy, UT, USA

problem #18

Aug 192013

Edge 6-cyl

  • 37,150 miles


When driver side door is closed the door-ajar lamp lights up in transit, door ajar bell turns on and both remain on. Courtesy lights remain on at first, but will eventually turn off. At other times, the door ajar lamp lights as soon as the key is in the ignition and before the car is turned on and they remain on even after multiple attempts are made to close the door successfully. I replaced the door latch at my own expense, but the problem resumed 18 months later.

- South Windsor, CT, USA

problem #17

Feb 042015

Edge 6-cyl

  • 44,000 miles
The door ajar sensor on the driver side door fails to function properly making the vehicle react as though the door is open even though it is actually closed. This prevents the doors from locking and prevents the dome light from turning off. The door ajar alarm and light will not stop alerting the driver to the problem. Because the doors will not lock, there is a danger to driver and passengers while moving. When dome light fails to turn off, the car battery can run down preventing the car from starting.

- Los Angeles, AP, USA

problem #16

Mar 032015


  • 31,500 miles
Drivers door ajar light illuminated when door is closed....not allowing the door to lock while in motion.

- Great Falls, MT, USA

problem #15

Dec 152014

Edge 6-cyl

  • 69,235 miles


The 'vehicle door ajar' warning on dash will not extinguish. This effects the interior door lights, the warning chimes, and the door locks. This problem is related to the drivers door latch assembly which has failed!

- Mechanicsville, VA, USA

problem #14

Dec 132014


  • 37,000 miles
The front driver door latch is not working properly. It fails to close.

- Rosemead, CA, USA

problem #13

Sep 082014


  • 33,000 miles
My drive side door does not sense it is closed and the light stays on and the dome lights stay on longer. Periodically because the switch is saying the door is open, the dome light, headlights and rear lights will go on when nobody is in the car.

- Muskego, WI, USA

problem #12

Aug 262014

Edge 6-cyl

  • 68,000 miles
The door ajar warning indicates the door is open when the door is actually closed tight. If you slam the door hard, the warning clears sometimes but may come back on without the door being opened. This is a poor alarm system design. Ford should take responsibility for the design and issue a recall. The original latch was replaced under warranty at about 30K miles.

- Pensacola, FL, USA

problem #11

May 072014

Edge 6-cyl

  • 73,250 miles


Vehicle states "door ajar with all doors properly closed. Complaint is ongoing. Here is the issue. The interior lights are on and remain on until vehicle is going over 5mph in a forward gear. You totally lose visibility to back up. You cannot see anything to back up. It is difficult to seeing going forward to attain 5+ mph to turn off the interior lights. The problem is minimally annoying during daytime hours and is extremely dangerous at night. You are forced to back up totally blind. It is dangerous you could back over a pedestrian, a fixed object, or another car. Ford took a reliable and simple process and created a difficult (and expensive) unreliable process and it is failing on several cars.

- Texarkana, TX, USA

problem #10

Jul 162014

Edge 6-cyl

  • 37,120 miles
The driver door latch signals that the driver door is ajar when it is not. This prevents the door from locking and also affects the instrument panel display and interior lighting as well as the alarm system.

- Banner Elk, NC, USA

problem #9

May 152014

Edge 6-cyl

  • 16,235 miles
When closing drivers door on the dashbord shows drivers door ajar, when drivers door is closed to amend this problem you have to slam the door using force.

- Cental Islip, NY, USA

problem #8

Apr 012014

Edge 6-cyl

  • 48,000 miles
Drivers side "door ajar warning" comes on very often and won't go off. Doesn't always come on immediately, but while on, won't allow doors to lock while driving. Very dangerous situation. When it comes on, not always in a position to stop immediately and put in park to reset. Must stop and repeat closing until it takes. Again very dangerous. Lastly, when exiting the auto if the sensor fails then the lights stay on an extended period, running the battery down. Not allowing the doors to lock and alarm to set.

- Poca, WV, USA

problem #7

Mar 172014

Edge 6-cyl

  • 47,059 miles
Front drivers side door, the door is closed and the sensor says it's ajar. I have to slam the door to have it read that it's shut. The interior lights will stay on even though the door is shut.

- Williamstown, NJ, USA

problem #6

Apr 012014


  • 41,000 miles
Door ajar light stays on sometimes, even when the door is shut.

- N. Olmsted, OH, USA

problem #5

Mar 262014

Edge 6-cyl

  • 41,000 miles
NHTSA, this has happened a few times and its a bit annoying. When driving, or even parked, the door ajar light would come on for the driver side door even though the door is firmly closed. Once you reopen the door, and close it again, the light _may or may not_ turn off. This has not only affected me, and a close neighbor, however it also happened to a number of people as well. The fix, according to Ford, is to clean the latch assembly and if it fails, then replace. However this is a costly repair and since it affects so many Ford vehicles, we believe this should be looked at by the NHTSA.

- Bayonne, NJ, USA

problem #4

Mar 102014

Edge 6-cyl

  • miles
Having a problem with the drivers side door. The door is completely shut but the door ajar light comes on. Have to slam the door several times and even then the door ajar warning comes on. I think this is a safety issue that should be looked into. Possible latch replacement.

- Taunton, MA, USA

problem #3

Jun 202013

Edge 6-cyl

  • 36,500 miles
The drivers door ajar stays on all the time. You can't tell if the door is really ajar or not? I've read many complaints online about this problem in Ford vehicles including the Edge. The door ajar switch is part of the door latch assy and is not easy to get to or cheap to repair.

- Rockville, MD, USA

problem #2

Mar 052014


  • 39,000 miles
I purchased a 2012 Ford Edge used with 34,000 miles on it. At 39,000 miles I started receiving a "driver door ajar" warning even though the door was completely closed. Having researched this online I am finding multiple reports on message boards regarding this problem. The estimated repair cost is $250-$400 and requires a dealer part, the door latch module, to fix this. Some folks report spraying something like dw-40 relieved the symptom but I have had no such luck. I find that if I use a pen or small object and push the latch closed manually and then pulling the handle to "open" it the symptom will abate for a while but returns soon. The door latch is on national back order which should indicate the number of people experiencing this issue. The primary reason I feel this is a safety concern and not just poor craftsmanship is for one, every single time you leave a stopped position a chime goes off and the vehicle display throws up alerts telling the driver to park the car. This is both annoying and distracting. Secondly, once the driver is sufficiently numb to the erroneous message if the door truly is ajar he/she will most likely ignore the fact.

- College Station, TX, USA

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