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really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
41,263 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2012 Ford Edge body / paint problems

body / paint problem

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2012 Ford Edge Owner Comments (Page 3 of 4)

« Read the previous 20 complaints

problem #36

Dec 082015


  • 26,500 miles


2012 Ford Edge began having a "door ajar" error. When this happens, you are unable to lock the doors with the keypad. Not being able to lock the vehicle is a major issue. This problem is caused by the failure of a micro switch assembled in the latch mechanism. When this switch fails, the signal to tell the car the door is closed is not sent.

- Holland, MI, USA

problem #35

Jun 102015


  • 21,000 miles
Typical "door is ajar" error message. Upon closing the door, the error message "door is ajar" pops up and the dome lights stay on with the chimes ringing. I also have a problem with the error message "shift to park". I believe these could be related. Ford dealer replaced the switch assembly but this didn't solve my problem. This needs recalled as thousands are experiencing this saftey issue with this vehicle!

- Washington, PA, USA

problem #34

Nov 042015


  • miles
Driver side door sensor is faulty and says my door is open while it is closed and keep dome light on and doesn't lock door when closed and use the keypad outside.

- Coldwater, MI, USA

problem #33

Nov 092015


  • 53,000 miles


The drivers door ajar light goes on after the door is correctly closed. This problem has gotten worse over the course of a couple of weeks. The light now stays on continuously and when the car slows to a stop a yellow panel light tells the driver to put the car in park. This is very dangerous and must be corrected as soon as possible!

- Westminster, CO, USA

problem #32

Nov 092015


  • 44,850 miles
My 2012 Ford Edge has driver door ajar indicator, closing the door repeatedly does not correct the problem. The car keeps telling me to shift to park. The door switch is a module inside the door.

- Franklin, TN, USA

problem #31

Oct 262015


  • 64,000 miles
Drivers door ajar repeatedly comes on, dome light illuminates, message to put in park shows. Called Ford Motor Co. Who reports no recall!! this is a safety issue as it prohibits door locking, turns on interior light during night driving. Ford advised that they didn't know if this would be covered by my extended warranty. How can that be? all they could do was give me a case number if it ever turns into a recall. Even if out of warranty, this should be considered a latent manufacture safety defect! leaves me wondering how many owners need to report much less be injured before Ford takes care of it. I would advise all who have experienced this to report to Ford customer service.

- Nanjemoy, MD, USA

problem #30

Aug 242015


  • miles


Receiving "driver door ajar" warning while driving, even though the door is secure. At one point I would lock the doors and as I drove the warning would sound and the locks would pop open. The door latch was replaced once before in 2012 by the dealer while still under warranty. Now the dealer wants to charge me several hundred dollars to replace it again.

- Columbus, GA, USA

problem #29

Sep 102014


  • 32,000 miles
Have had the same issues with both the driver door and rear passenger (drivers side) latch or sensor improperly working. Both door latches and or sensors malfunctions make the door ajar light in the instrument panel stay lit, and makes the overhead lights stay on. The interior light staying on makes it difficult to drive at night and also drains the battery.

- Myrtle Beach, SC, USA

problem #28

Aug 192014


  • 17,615 miles
The door ajar does not shut matter how I close the all stop signs red lights it continues to tell me to shift to park because of "door ajar".the interior dome light will not shut off because of the "door ajar".I cant see out my rear view mirror because of the interior dome afraid to drive the car I never know if im going to fall out while driving due to "door ajar".I brought it in to Ford for repair later found out they just "cleaned the wiring".9 months later problem is back and even worse. Something needs to be done about this.

- Worcester , MA, USA

problem #27

May 172015


  • 34,000 miles
The contact owns a 2012 Ford Edge. The contact stated that the driver door ajar warning indicator illuminated when the door was closed. The contact mentioned that due to the failure the door was unable to be locked from the inside. The vehicle was not taken to the dealer for diagnostic testing. The manufacturer was not made aware of the failure. The vehicle was not repaired. The failure mileage was 34,000.

- Indianapolis, IN, USA

problem #26

Jun 102015

Edge 6-cyl

  • 50,000 miles


2fmdk4jcxcba79557 without injury or change by us to the car, the "door ajar" warning began showing up in the instrument panel. The door is securely closed. The warning is on the panel, the warning beep is sounding, and the interior light remains on until you drive forward about 30 feet. This makes backing out of parking spaces, driveways, etc difficult because there is no way to see where you are going because of the bright light. Lubricating the door latch assembly does nothing to help. Updated 10/9/15.......updated 10/19/15 updated 12/21/15

- Menomonie, WI, USA

problem #25

Jun 222015


  • 42,000 miles
Door ajar comes on when I start the vehicle. This causes the dome light to come on and I can only get the sensor to go off when I drive forward and open and close the door while driving. At night, the dome light prevents me from seeing behind me when reversing, but I'm unable to use my "trick" of going forward and opening and closing the door to get the sensor to go off until I am fully backed up. The sensor also tells my vehicle that the door is open even when I exit the vehicle causing the dome light to stay on all night and I'm worried about it draining the battery.

- Slidell, LA, USA

problem #24

Jun 012015


  • 57,000 miles
Drivers door ajar warning will not go off. This is making the interior lights to remain on, the door won't lock will in the car. Need help in getting this to be handled by Ford Motor Company.

- Columbus, GA, USA

problem #23

Apr 012015


  • 44,000 miles
My driver side door does not register as closed. The cabin lights stay on and the doors don't always lock because the car thinks the door is ajar when it is not. When driving the car I get an alarm in the dashboard that continually states the driver side door is ajar.

- Bellevue, WA, USA

problem #22

Sep 012014


  • 40,000 miles
Drive door ajar on panel, doors won't lock, interior light stays on initially, while driving it will say to shift to park due to the door ajar...when you accelerate, the doors do not lock like normal. After turning car off sometimes can't lock to vehicle and the interior light stays on for about 5 minutes.

- Cardington, OH, USA

problem #21

Apr 292015

Edge 6-cyl

  • 31,000 miles
When driver's door is closed, the "door ajar" light is still on the display. You can slam the door hard several times before it will go off. Many times, it reappears after you begin driving. This causes a safety hazard to my family because my wife is not able to lock the doors when inside the car. (the "door ajar" will not allow it to be locked).

- Oklahoma City, OK, USA

problem #20

Dec 172014


  • 51,000 miles
Drive door ajar on panel, doors won't lock, interior light stays on initially, while driving it will say to shift to park due to the door ajar...when you accelerate, the doors do not lock like normal. After turning car off sometimes can't lock to vehicle and the interior light stays on for about 5 minutes.

- Lancaster, PA, USA

problem #19

Apr 012015

Edge 6-cyl

  • 29,877 miles
The driver door ajar light and signal is continually being activated even though the door is closed tightly. This also prevents the doors from being locked while driving and the dome lights stay on for a while causing a safety issue.

- Sandy, UT, USA

problem #18

Aug 192013

Edge 6-cyl

  • 37,150 miles
When driver side door is closed the door-ajar lamp lights up in transit, door ajar bell turns on and both remain on. Courtesy lights remain on at first, but will eventually turn off. At other times, the door ajar lamp lights as soon as the key is in the ignition and before the car is turned on and they remain on even after multiple attempts are made to close the door successfully. I replaced the door latch at my own expense, but the problem resumed 18 months later.

- South Windsor, CT, USA

problem #17

Feb 042015

Edge 6-cyl

  • 44,000 miles
The door ajar sensor on the driver side door fails to function properly making the vehicle react as though the door is open even though it is actually closed. This prevents the doors from locking and prevents the dome light from turning off. The door ajar alarm and light will not stop alerting the driver to the problem. Because the doors will not lock, there is a danger to driver and passengers while moving. When dome light fails to turn off, the car battery can run down preventing the car from starting.

- Los Angeles, AP, USA

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