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CarComplaints.com Notes: A frustrating electrical issue is causing an ever-present “door ajar” warning light for 2011-2013 Ford Edge owners. Even with the doors latched shut, faulty sensors convince the vehicle’s computer they aren’t. With no way to override the system, owners have no choice but to stare at the warning light, listen to the warning chimes when the car is stopped, and deal with interior lights that won’t shut off.

3.2

definitely annoying
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
41,630 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2012 Ford Edge body / paint problems

body / paint problem

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2012 Ford Edge Owner Comments (Page 1 of 3)

problem #56

Apr 122022

Edge

  • 67,862 miles

A D V E R T I S E M E N T S

The contact owns a 2012 Ford Edge. The contact stated that all four door latches were inoperable, causing the door ajar light to remain illuminated. The contact stated that the failure caused the battery to be drained. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The approximate failure mileage was 67,862.

- Sistersville, WV, USA

problem #55

Feb 102022

Edge

  • miles
I believe the sunroof package to be defective as well as the electric system that is connected to the systems. I have brought the issue up with the dealership and they did not perform a proper diagnostic on the part to report any issues. I believe this is a safety issue as the windows and back gate open without prompt. I don't use the sunroof because it hasn't opened since a short time after my purchase. When the sunroof opened I tried to close it and the element that closes it popped above my head and threw the panoramic glass off the track. I took the vehicle in to point of purchase and they did not perform a proper diagnostic on it to tell me whether it was safe to close or not. So if this could be resolved I would appreciate it. When I went online to trouble shoot a solution or cause I found similar cases of issue with the panoramic sunroof components. Thank you.

- Colusa, CA, USA

problem #54

Mar 282018

Edge

  • 84,500 miles
The contact owns a 2012 Ford Edge. While the vehicle was parked and unoccupied with the engine running, the door ajar warning indicator illuminated. The contact also stated that the door ajar chime was audible and the advance trac warning indicator illuminated. The dealer (hixson Ford of monroe, 6300 frontage rd, monroe, la 71202, (318) 388-3300) was contacted, but the vehicle was not diagnosed or repaired. The manufacturer was notified of the failures. The approximate failure mileage was 84,500.

- West Monroe, LA, USA

problem #53

Sep 122016

Edge

  • 49,000 miles

A D V E R T I S E M E N T S

The contact owns a 2012 Ford Edge. While accelerating from a stop, the door ajar warning indicator illuminated for the driver's side door. The contact also stated that the doors would not lock. The vehicle was not diagnosed or repaired. The vehicle was taken to the dealer, but was informed that there was no warranty and the repair would be at the contact's expense. The manufacturer was not aware of the failure. The failure mileage was approximately 49,000.

- Leesburg, FL, USA

problem #52

May 312016

Edge 6-cyl

  • 45,000 miles
My 2012 Ford Edge continues to alert as I am driving that my driver side door is ajar when in reality it is not. I have video of this because it distracts me as I am driving due to the red alert posted on the panel along with the high pitch beep/alarm as the warning. I than have to continually hit the reset button with my left thumb in order to silence the warning until it starts all over again within seconds. While researching this problem, it seems that it is very common within these Ford vehicles. It would be greatly appreciated if this could be addressed as a recall. This has been a problem with my vehicle for many months now. One stage observation is that the aforementioned malfunction becomes occurs much more often once the temperature outside exceeds 65 degrees or higher for some reason. Thank you [xxx] information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Stratford, CT, USA

problem #51

Feb 012016

Edge 6-cyl

  • Automatic transmission
  • 75,000 miles
The contact owns a 2012 Ford Edge. When the driver side door was closed, the door ajar warning indicator illuminated, the interior lights illuminated continuously, and the warning alarm sounded. While driving at night at various speeds, the interior lights obscured the contact's vision while driving. The failure recurred numerous times. The vehicle was taken to a dealer where it was not diagnosed nor repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 75,000. Updated 05/11/16

- Irons Ridge, WI, USA

problem #50

Mar 302016

Edge

  • 45,000 miles

A D V E R T I S E M E N T S

The contact owns a 2012 Ford Edge. The contact stated that the door ajar warning indicator was constantly illuminated. The vehicle was taken to the dealer where it was diagnosed that a sensor for the driver side door needed replacement. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure occurred for approximately four months every day. The VIN was unknown. The approximate failure mileage was 45,000.

- Maplewood, MN, USA

problem #49

Mar 072016

Edge

  • 112,000 miles
The contact owns a 2012 Ford Edge. The contact stated that the warning light indicator illuminated when the front passenger side door was closed, which indicated that the door was ajar. The interior dome light remained illuminated. The contact applied force several times to close the door, but the failure recurred. The vehicle was not diagnosed nor repaired. The manufacturer was notified of the failure. The approximate failure mileage was 112,000.

- Holt, MO, USA

problem #48

Sep 162015

Edge

  • 56,000 miles
The contact owns a 2012 Ford Edge. The contact stated that while driving at various speeds, the driver door ajar warning indicator illuminated. The contact stated that the failure had gotten progressively worse over time and that the vehicles door could not be secured. The vehicle was taken to the dealer where it was diagnosed that the drivers side door sensor and latch would need to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 56,000.

- Woodbridge, VA, USA

problem #47

Feb 252016

Edge 6-cyl

  • Automatic transmission
  • 43,374 miles
The contact owns a 2012 Ford Edge. The contact stated that the driver side door failed to secure and the door ajar warning light illuminated. The vehicle was taken to the dealer where it was diagnosed that the sensor failed and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 43,374. Updated 09/29/16

- Billerica, MA, USA

problem #46

Feb 192016

Edge

  • 40,000 miles

A D V E R T I S E M E N T S

The contact owns a 2012 Ford Edge. When the contact started the vehicle, the driver side door ajar warning light illuminated. The contact drove the vehicle to the dealer to be diagnosed, but not repaired. The failure continued to occur intermittently. The approximate failure mileage was 40,000.

- Mckinney, TX, USA

problem #45

Nov 012015

Edge

  • 54,000 miles
The contact owns a 2012 Ford Edge. The contact stated that when the door on the driver side was closed, the ajar warning light remained illuminated as well as the light above the passenger seat. The contact took the vehicle to the dealer where it was diagnosed that the doors and switch assembly needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 54,000.

- Acworth, GA, USA

problem #44

Jul 072015

Edge

  • 50,000 miles
The contact owns a 2012 Ford Edge. While driving at any speed, the driver side door ajar sensor failed, which caused the dome light to remain illuminated and drained the battery. The failure recurred numerous times. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 50,000.

- Toledo, OH, USA

problem #43

Jan 142016

Edge 4-cyl

  • Automatic transmission
  • 64,000 miles
The contact owns a 2012 Ford Edge. The contact stated that while driving at an unknown speed, the door ajar warning light illuminated with all doors closed. In addition, the dome light remained illuminated. The failure recurred on numerous occasions. The vehicle was taken to a dealer but was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 64,000. The VIN was unavailable. Updated 04/06/16

- Yukon, OK, USA

problem #42

Aug 252015

Edge

  • 48,700 miles
The contact owns a 2012 Ford Edge. After starting the vehicle, the front driver side door ajar sensor illuminated erroneously, indicating that the door was not closed. When the failure occurred, the interior dome light would remain illuminated for an extended period. While operating the vehicle, an audible alarm would activate and a warning message to park the vehicle would display. The cause of the failure was not diagnosed or repaired. The failure mileage was 48,700.

- Dallas, TX, USA

problem #41

Feb 112015

Edge

  • 46,000 miles
The contact owns a 2012 Ford Edge. When the vehicle was started, the door ajar warning light illuminated and remained illuminated while the door was closed. The vehicle was taken to the dealer for diagnostic testing. The contact stated that the vehicle was repaired; however, the failure recurred. The detils of the repairs were unknown. The manufacturer was not notified of the failure. The approximate failure mileage was 46,000.

- Winchendon, MA, USA

problem #40

Jul 032015

Edge

  • 44,000 miles
The contact owns a 2012 Ford Edge. While backing out of a parking lot, the front driver side door ajar warning light illuminated even when the door was securely closed. The failure recurred intermittently. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was 44,000. Updated 09/21/15

- Holmem, WI, USA

problem #39

Nov 032014

Edge

  • 35,000 miles
The contact owns a 2012 Ford Edge. While the vehicle was parked, the door warning light illuminated when the door was closed securely. The failure recurred intermittently. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 35,000. The VIN was not available.

- Moorhead, MN, USA

problem #38

May 012014

Edge

  • 50,000 miles
The contact owns a 2012 Ford Edge. The contact stated that the front driver side door ajar warning light continuously illuminated when the door was completely closed. The failure caused the internal dome lights to remain illuminated and caused the battery to drain. Also, the contact noticed that the doors failed to stay locked while driving. The failure recurred multiple times. The dealer stated that the sensor inside the door might need to be replaced; however, the vehicle had not been taken to the dealer for diagnostic testing. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 50,000.

- Fishers, IN, USA

problem #37

Apr 202015

Edge

  • 29,000 miles
The contact owns a 2012 Ford Edge. The contact stated that the drivers side door ajar warning lamp light stayed lit when the door was closed indicating a malfunction or failure. The failure was causing the internal dome light to remain illuminated each time the failure recurred. The vehicle was to be taken to an authorized dealer to inspect and diagnose the failure. The manufacturer was notified of the failure. The approximate failure mileage was 29,000. Pam

- Curwensville, PA, USA

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