My brakes have been routinely serviced and brake booster replaced. The paddle goes all the way to floor. I just had the works done last week on April 10th 2019. Well today we weren't so lucky. We left for vacation and in Virginia we got into an accident because the brakes failed on us.

- Townsend, DE, USA

Pedal went to the floor while driving on a highway which almost resulted in a serious car accident because the braking system did not engage. Unaware of the numerous complaints about spongy brakes, ntb attempted to replace hoses and master cylinder to no avail after replacing the master cylinder three times. There is obviously a defect in the parts /system since qualified mechanics can't fix the vehicle. Car will be towed to a Ford dealership but they have already started with disclaimers and that there is no recall or issues with the braking system despite numerous complaints about this very problem. NHTSA needs to intervene and force Ford to recall this defective part. Lives can be lost unnecessarily because no one has taken action on behalf of the consumer.

- Virginia Beach, VA, USA

After strong braking event - brake pedal became very soft and increasing pressure on the pedal was required to stop the vehicle. Took into a Ford dealer for repair - brake booster was replaced. A year later after a similar braking event - the same symptoms re-appeared. Dealer said it was faulty brake pad install. Problem persisted. 2 other independent mechanics replaced the master cylinder and bled the system. Problem persisted. Now dealer says its the hydraulic control module. However it would appear to be the booster again. This seems to be a faulty part that Ford will not admit needs to be recalled.

- Monterey Park, CA, USA

Intermittent loss of brakes. Brake peddle goes to the floor board. Also engine has now died twice when idling once at a stop, once while parked.

- Napa, CA, USA

I have had to brake quickly on 2 occasions and 1 of the times I had to slam on my brakes as a car ran a stop sign coming off the highway. The pedal went all the way to the floor, I had to swerve into the other lane to avoid hitting the car and barely was able to stop my car. The second time I had to stop quickly and brake grinded to a stop in heavy traffic and a city street. Both time the pedal went all the way to the floor. During my New York state inspection did not pass due to a soft brake pedal, I had the back brakes replaced and they discovered the master cylinder had a leak. I had it replaced as well and the brakes still are not working properly. I have an appointment this Saturday to have the long pins (I think that's what it's called) replaced on the back brakes. They also said it's possible I will need to have the power brake booster replaced. After several hundred dollars and 4 Saturday's spent at the car repair store and still not resolution to the brake problem. I've read multiple complaints about the same issues on the same year, make and model car maybe it's time to issue a recall before it costs someone their life.

- Corning, NY, USA

I was out running errands and everything was fine. Left a store to pick up my daughter from practice and had to stand on the brakes to get the vehicle to stop at a red light. This was after stopping fine at the previous three stores and numerous lights I encountered. This issue continued for the next 15 miles of lights and traffic, until I got home. I did stop at an O'reillys auto parts on my way home and checked the brake fluid level, which was full. I have parked the vehicle and have been driving my son's Jeep for the past three days. I have an appointment to drop the Edge off at williamsburg Ford, williamsburg, va, on 3/28/19. I have researched this issue and evidently there is a customer satisfaction program announcement of a brake booster issue covered under an extended warranty (13N01) and have read more than 130 other people have experienced issues identical to mine. Not understanding why this is not a recall due to the nature of the failure being brakes!!!!!!! failure occurred at 69,536 miles on odometer. I have also recently had an issue with hard shifting from park to drive. I feel and hear a clunk when shifting and taking off from being parked.

- Gloucester Point, VA, USA

When trying to stop the brake pedal goes all the way to bottom before stopping. Brake fluid is full. Problem started immediately and without warning. Vehicle was in motion at a low rate of speed pulling into parking area.

- Morristown, TN, USA

First has brake issues about 1-2 years after I purchased my car in 2012. The brake booster was replaced under the extended warranty, and I have had no issues up until January 2019. My brakes went out while stopping at a train track with a train coming, replaced the brake booster and all is seemingly well. Now one month later, my brakes have gone out again while stopping at a stoplight in the rain (almost hit the car in front of me), and the mechanic can't figure out what is wrong. They've replaced the brake booster again, the master cylinder, flushed the lines, called Ford and flushed the lines the way they recommended, and the most they can get my brakes to work for is 30-40 minutes before they go out again. The mechanic literally told my dad to light a match, and let the insurance take care of it! why hasn't this been recalled based on all of these stories"!"

- Fort Worth, TX, USA

While driving and trying to stop the brake pedal became very hard to push. Had the brake booster replaced. Now after only 6 months the brake pedal is soft. Had the master cylinder replaced and it is still acting the same. This is unsafe and will not pass inspection. This is a common problem according to my research with Ford Edges. They have a replacement program in place for the brake booster but this was fixed and have a similar problem. So obviously that isn't the answer.

- Quakertown, PA, USA

Brake pedal went to floor. Happened in an instant. No loss of brake fluid, no external to atmosphere fluid leak. Taken to Ford dealership. Dealer could not find issue, just started replacing parts. At Ford dealer over one month and one week. Cost to repair over $900. Dealer could not explain what went wrong. I had to push the issue hard with the svc. Manager. Finally after 2nd "special brake flush" issue was corrected! now for the smoking gun..daughter has 2019 Honda Odyssey van. Recently gets recall for brake issue. Honda must bleed rear brakes. Looked up recall. Issue with "coating on rear internal disc brake parts creates air bubbles inside system causing loss of brake pedal". look up who supplies brakes to Ford and Honda (& many others)....company called akebono supplies to most of N.a.! this is another "takata" issue brewing! I suspect Ford is covering up any knowledge of this loss of brake issue. And, this loss of brake issue will occur on thousands if not millions of other vehicles, its just a matter of time!

- Fairfield Glade, TN, USA

The contact owns a 2012 Ford Edge. The contact stated that the vehicle was taken to jennings anderson Ford (31480 frontage rd, boerne, tx 78006) where the brake booster was replaced. Two weeks later, while driving 65 mph, the contact depressed the brake pedal, but the vehicle did not respond. The contact had to swerve off the road to avoid a crash. The vehicle was taken back to the same dealer where it was diagnosed that the hydraulic control unit and master cylinder needed to be replaced. The manufacturer was made aware of the failure. The vehicle was not repaired. The failure mileage was 117,000.

- Boerne, TX, USA

This is the third complaint I have filed in an attempt for this issue to be investigated. As I was pulling into my garage this evening, my brakes failed again with no warning. I narrowly missed hitting the wall. I was traveling at a low speed. My vehicle has approximately 100,000 miles on it.

- Wichita, KS, USA

I had the brake booster, master cylinder, new brake pads and brake hydraulic system replaced 5 months ago and now it's doing the same thing again. Brakes are hard to push and very difficult to stop or go all the way down. Also, burning smell around the brakes. Very dangerous.

- Snow Camp, NC, USA

When approaching an intersection the brakes failed and brake pedal fell all the way to the floor, forcing me to turn into curb to avoid being hit by cross traffic. This is an intermittent issue that occurs when pressure is placed on the system. The Ford dealership has already replaced the brake booster and master cylinder (twice) and they cannot duplicate the issue. This has almost caused several wrecks, as there is typically no warning signs to when it may occur.

- Wichita, KS, USA

My wife was driving to work after dropping our 2 year old off at grandmas. She went to slow for a stale green light and the brake pedal went to the floor. Luckily she was almost to work at this point. We had the vehicle towed to my shop. Replace the brake booster because it has a known issue ( no recall just warranty extension), also replaced the master cylinder because this was clearly a hydraulic failure in the brake system. Driving the vehicle home that night with a good pedal until I get to the off ramp, at 70 miles an hour there is no longer any brake pedal and had to use the transmission to safely slow the vehicle. Now my wife is terrified to drive her vehicle in fear that the pedal is there one minute and gone the next.

- Gardner, KS, USA

I was on 222 in kutztown pa it was rain the vechile in front of slammed on his brakes I in turn did the samething except their was no ABS the brake pedal went all the way to the floor I had enough distance between me and the other the other carme to a stop the brakes were very spongy.the vechile was towed to a dealership. The dealership replaced the brake booster, the ABS booster, rear brake pads and roaters.the brake pads and roators were new April 2017 and inspected in May 2018 they were fine.only 13000 miles were put on the car since 2017.on the way home today the brakes went out again.

- Orbisonia, PA, USA

When the brake ABS system engaged, several minutes later the bake pedal went to the floor and the bakes failed.

- Hagerstown, MD, USA

8-11-2016 complete brake failure while in motion, brake pedal travels to floor with no power assist. Dealer diagnoses and replaces brake booster. 9-24-2018 complete brake failure unable to stop at highway speeds. Managed to get to safety. Pedal travels to floor no stopping. Called dealer once more, was advised to contact Ford for coverage of work as it is out of warranty. Do not want this vehicle with 2 brake failure events. Pending service case.

- Coventry, RI, USA

On 9/18/18 while traveling home from doing some errands went to apply brakes to slow and turn and pedal went to the floor, pumped them a few times to stop and since they have progressively gotten worse to a point our mechanic suggested not to drive the vehicle. After some research it looks like a common problem for the Edge! is Ford going to step up?? sounds like a costly adventure. Ford needs to take responsibility!! reached out to Ford for recall info. And there happens to none for my vehicle. They suggested to bring to a Ford dealer mechanic and after diagnosis maybe Ford will help ease the financial pain. Maybe! unfortunately Ford mechanics are more than double the cost of our more than capable mechanic. For the safety of all Edge owners please issue a recall.

- Litchfield, ME, USA

While driving vehicle brake pedal went to the floor making the vehicle almost impossible to stop. I took the vehicle to a mechanic who replaced the brakes and master cylinder however that did not correct the problem of no brake pedal. I then took the vehicle to Ford where they advised that they have seen a rash of this problem, and advised that it is most likely the ABS control module. The vehicle is at the Ford dealership as I type. This is the second issue with this vehicle, the first was a brake booster failure that made the brake pedal very hard to push.

- Boca Raton, FL, USA