CarComplaints.com Notes: A frustrating electrical issue is causing an ever-present “door ajar†warning light for 2011-2013 Ford Edge owners. Even with the doors latched shut, faulty sensors convince the vehicle’s computer they aren’t. With no way to override the system, owners have no choice but to stare at the warning light, listen to the warning chimes when the car is stopped, and deal with interior lights that won’t shut off.
10.0
really awful
Crashes / Fires:
0 / 2
Injuries / Deaths:
0 / 0
Average Mileage:
44,479 miles
About These NHTSA Complaints:
This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Door ajar warning comes on when the door is completely closed. If you slam the door enough times, it may go out. Dome lights stay on and depletes the battery. Warning chime is going off while vehicle is in operation.
The contact owns a 2012 Ford Edge. The contact stated that the door ajar warning light did not illuminate. The front driver side door failed to open. In order for the light to illuminate, the contact would have to open and close the door several times. The vehicle was taken to a dealer, but was not repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 26,400.
The contact owns a 2012 Ford Edge. While driving at any speed, the instrument panel door ajar warning light remained illuminated. The vehicle was not diagnosed nor repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 60,000.
Drivers side door ajar will not turn off even when door is closed. Safety issue because can't lock doors, can't see at night, and not sure if doors are really shut. Ended up being a shorted door switch. Read several complaints with people having same issue. Why is there no recall? multiple times a day since March 29th.
- Granite Falls, NC, USA
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The contact owns a 2012 Ford Edge. While driving 40 mph, the brake pedal was depressed and failed to respond without warning. The contact had to pump the brake pedal to get the vehicle to stop. Also, the driver side door ajar light illuminated when the door was closed and the vehicle alarm sounds off at various times. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failures. The failure mileage was 56,500.
The contact owns a 2012 Ford Edge. The contact stated that after entering the vehicle and closing the door, the door ajar warning indicator illuminated continuously. The failure recurred numerous times. The vehicle was taken to a dealer where it was diagnosed that the door sensor failed and needed to be replaced. The vehicle was repaired but the failure recurred. The manufacturer was not made aware of the failure. The failure mileage was approximately 35,000. The VIN was unavailable.
Door ajar sensor stays on, even though door is closed. The vehicle will not allow doors to lock when driving, and the alarm keeps going off, and dome light stays on when car is turned off if keys are left in the ignition. The doors not locking is the big safety problem, and should be recalled immediately. I had the dealer fix this once when the car was just over a year old, and now it is happening again a year and a half later. Faulty part for sure.
I purchased my low mileage Edge from local Ford dealer. Experiencing periodic issue with car transmission lag or jerking when accelerating from stop, as at a stop sign or pulling out of parking lots. Took to dealer several times, they can't duplicate issue, no codes. More recently the backup camera has intermittently failed. No backup guidelines are present, sometimes backup camera is visible, then goes black, other times doesn't work at all. Now my brakes are giving me issues. The pedal will either be very hard to press, as in losing power braking when a vehicle dies. Then the pedal may go all the way to the floor. Did experience something similar while in fast food drive thru, foot on brake, then brake losing pressure and pedal depressing to floor. I put the vehicle in park, then the "service advance track: Light came on briefly. This vehicle is not safe and once I make a list of all of the service bulletins it's going to the dealer for repair. Last time I went the idiot at the service counter put that I said the vehicle "stalled". never did I say that happened. I said there was a lag in acceleration and the feeling like a transmission jerking into gear. Piece of junk Ford, don't know what I was thinking buying it. All of these complaints on this site, amazing there aren't more accidents. Shame on you Ford! you used to make quality products.
Door ajar sensor remains on even when door is shut. Doors do not lock when sensor is on. Interior lights stay on. Battery dies because lights do not turn off. All my doors are unlocked so it is very unsafe, someone could enter my vehicle while it is stopped.this happens everyday and cleaning the latch does not help.
2012 Ford Edge SE. I notice that sometimes it would show door ajared warning light. I would have open and close my door several times before the light go off. Then it progress to the point now it's permernant. Now doors won't lock while driving, interior lights momentarily stay on and the alarm beeps twice ( warning that the door ajar is keeping it from setting properly.
Door ajar indicator on dash stays on even when door is closed, dome lights stay on, car alarm goes off randomly. Indicator will come on when vehicle is parked and in motion. Have had this problem for approximately 3 months now.
The contact owns a 2012 Ford Edge. The contact started the vehicle and the door ajar warning indicator illuminated. A chime sounded even though all the doors were closed securely. In addition, the dome lights illuminated temporarily. The vehicle was taken to the dealer where a lubricant was applied to the door latches. The failure recurred one year later. The manufacturer was not notified of the failure. The approximate failure mileage was 15,000.
The door ajar alarm will sound even when the door is secure. When this occurs the interior lights come on and it gives a audible signal. Interior lights coming on are hazardous when driving at night especially when it happens expectantly. This activation also causes the lights to stay on after you leave the vehicle. This has caused the battery to drain and not being able to start the engine. This happen to my wife while at work. Fortunately, this time, it wasn't in a remote location, but it could happen. Ford refuses to recall or repair at their cost, even though I had it repaired previously (while under warranty).
Sync intermittently shuts down sometimes for days at a time. When sync shuts down, the back-up camera is non-functioning which eliminates safe backing. There is no way to see small people or items that might be directly behind the vehicle....very dangerous!!!
The contact owns a 2012 Ford Edge. When the driver side door was closed, the door ajar warning indicator illuminated, the interior lights illuminated continuously, and the warning alarm sounded. While driving at night at various speeds, the interior lights obscured the contact's vision while driving. The failure recurred numerous times. The vehicle was taken to a dealer where it was not diagnosed nor repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 75,000. Updated 05/11/16
A D V E R T I S E M E N T S
- Macomb, MI, USA