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definitely annoying
Crashes / Fires:
0 / 2
Injuries / Deaths:
0 / 0
Average Mileage:
41,392 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2012 Ford Edge electrical problems

electrical problem

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2012 Ford Edge Owner Comments (Page 6 of 16)

« Read the previous 20 complaints

problem #217

Feb 012016


  • miles


Passenger door ajar sensor is malfunctioning. System does not recognize hat the door is closed and will not allow doors to lock posing safety issue. Also the dome light will not turn off due to the sensor not recognizing that the door is closed. Even after repeatedly shutting door (over 10 times) the sensor will pop on during driving of the vehicle. Done lights remain on after car is turned off which drains the battery.

- Cordova, TN, USA

problem #216

Feb 012016


  • 35,000 miles
The door sensor says the driver's door is open when it is not and stays on. This does not allow the door locks to close and is unsafe. The interior lights also go on and stay on for a period of time.

- Stillwater, MN, USA

problem #215

Feb 192016


  • 40,000 miles
The contact owns a 2012 Ford Edge. When the contact started the vehicle, the driver side door ajar warning light illuminated. The contact drove the vehicle to the dealer to be diagnosed, but not repaired. The failure continued to occur intermittently. The approximate failure mileage was 40,000.

- Mckinney, TX, USA

problem #214

Feb 012016


  • 40,000 miles


Drivers side door says ajar all the time. I have already gotten it fixed once and will have to again.

- Avon, OH, USA

problem #213

Feb 142016


  • 70,000 miles
When starting and shutting off the car, the "driver door ajar" warning comes on and interior lights will not shut off. You have to continually slam the door to get both to go out. Sometimes the warning light and interior lights come on while driving. This makes it extremely difficult to see the road when it's dark outside. I almost went into a ditch last week because of this issue. I started complaining about this issue while still under warranty but the Ford dealer did not fix it. Now they want $500 to correct the problem. Ford should be accountable for this known safety issue - not the consumer.

- Harris, MN, USA

problem #212

Jan 152016


  • 96,000 miles
The driver's door sensor is malfunctioning. It alerts you that the door is open when it is clearly shut and shut well. I believe it is the sensor. The sensor is in the door panel and not easily replaced. This problem causes the lights to not go off and door alert to stay on, in effect distracting the driver and misinforming them of a problem. This may affect the car doing other things if it thinks the door is open when it is not. This happens when vehicle is stationary and continues while moving. It is not an adjustment problem with the latch.

- Kingman, AZ, USA

problem #211

Mar 122015


  • 48,000 miles


Door ajar warning keeps coming on, sometimes when your first get in the car it will not shut off, dome light is on, will also come on while driving eventhough there was no sensor light on when first driving, shut door several times, soft or hard and will not go off, very annoying since the sound goes off that indicates door is ajar, cannot lock doors when this happens while driving, at night the dome light being distracts from driving and harder to see the road, took to dealership they could not find problem since it was intermittent, now it happens more than not. Please recall

- Makawao, HI, USA

problem #210

Feb 012016


  • miles
The driver side door latch assembly has went bad and it is a problem that Ford refuses to address. It keep the light on in the cabin of the car and the door doesn't lock appropriately for safety.

- Pataskala, OH, USA

problem #209

Jan 082016


  • miles
Safety issue with door ajar warning, dome light stays on, door does not lock while driving. A warning chimes " put back in park." The doors cannot be locked from the inside. Slamming the door to eliminate warning ┐door ajar┐ risk injury and damage to other components. Research shows a long standing nationwide problem and no recall. To the dealer it goes to provide safety to the family.

- Collierville, TN, USA

problem #208

Nov 012015


  • 54,000 miles
The contact owns a 2012 Ford Edge. The contact stated that when the door on the driver side was closed, the ajar warning light remained illuminated as well as the light above the passenger seat. The contact took the vehicle to the dealer where it was diagnosed that the doors and switch assembly needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 54,000.

- Acworth, GA, USA

problem #207

Jul 072015


  • 50,000 miles


The contact owns a 2012 Ford Edge. While driving at any speed, the driver side door ajar sensor failed, which caused the dome light to remain illuminated and drained the battery. The failure recurred numerous times. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 50,000.

- Toledo, OH, USA

problem #206

May 152015


  • 75,000 miles
Door ajar warning, dome light stays on, door does not lock with key pad, door does not stay locked from the inside. When closing the door, the "door ajar" warning lights up on the instrument panel, a warning chimes, the dome light stays on, and the doors cannot be locked from the inside (or when existing the car, the keypad becomes inoperative). No amount of slamming, closing gently or multiple closing of door rectifies the condition. Have taken car to dealership, they weren't aware of any problem, said there was dirt build up, so they diagnosed the problem, cleaned something and charged $120 to tell me to keep the lock mechanism clean. That lasted for about a month. Still having problem with the "door ajar" warning light

- Sacramento, CA, USA

problem #205

Jan 142016


  • 64,000 miles
The contact owns a 2012 Ford Edge. The contact stated that while driving at an unknown speed, the door ajar warning light illuminated with all doors closed. In addition, the dome light remained illuminated. The failure recurred on numerous occasions. The vehicle was taken to a dealer but was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 64,000. The VIN was unavailable. Updated 04/06/16

- Yukon, OK, USA

problem #204

Feb 202015


  • miles
Faulty driver door sensor. Always shows door ajar which then drains the battery. Ford replaced it when under warranty only to have it go bad again out of warranty. Ford is well aware of this problem and will not recall a defective design. Charging customers $500 and up to fix the problem with no guarantee it won't just happen again.

- Batavia, OH, USA

problem #203

Jan 152016


  • 38,000 miles
Passenger door ajar warning keeps showing, even after the door has been closed repeatedly. Sensor is failing. Car only has 38,000 miles on it!

- Centennial, CO, USA

problem #202

Aug 102015


  • miles
Sensor on pessenger door is showing open an door is not open and inside lights stay on and runs the battery down. Had to replace battery due to inside lights staying on. Doors will not lock when existing vehicle. Driving at night and inside light stays on is a driving safety factor. Car has been in the shop four times for this same reason. Unable to fix it.

- Forney, TX, USA

problem #201

Oct 122015


  • 80,000 miles
The contact owns a 2012 Ford Edge. The contact stated that the door ajar indicator was constantly illuminated even when the driver side door was closed. The vehicle was taken to a dealer where it was diagnosed that the door ajar sensor failed and needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 80,000. Updated 05/24/16

- De Soto, WI, USA

problem #200

Dec 052015


  • miles
Even though the driver's side door is properly closed, the door ajar indicator light will all of a sudden come on and then the interior lights will also come one which is very hazardous if you are driving at night. Also when this happens you cannot lock the doors which makes it not safe for children or adults with disabilities whom may be a passenger in the car as well. Sometimes you have to slam the door about 15 times before it stops or it might not stop at all.

- Middletown, DE, USA

problem #199

Dec 042015


  • 51,000 miles
2012 Ford Edge with 51,000 miles. Driver door ajar warning keeps coming on when door is not ajar both when vehicle is moving or not moving. I can open and close the door several times and sometimes it will go off sometimes it won't. it will even come on 20-40 minutes after I've been driving at times when door has not been reopened and closed. It even came on after the passenger door was opened and closed, driver door ajar not passenger door ajar. Whenever I stop, the shift to park warning also comes on wanting me to shut my door so I have two warnings beeping at me. Interior lights will not go off until I start moving forward so I can't see behind me backing out of driveways and stalls at night which is scary. I have gotten to where I just ignore the warnings as many people do with their check engine and seatbelt warnings knowing my door is closed. But what if one day it actually isn't closed and my door does come open while driving causing an accident and injury" I did purchase the part at a cost of $210.37 as Ford refuses to pay to have this fixed saying it is not a recall or safety issue. The warning lights are safety features but this is not a safety issue"

- Wichita, KS, USA

problem #198

Jun 102015


  • 21,000 miles
Typical "door is ajar" error message. Upon closing the door, the error message "door is ajar" pops up and the dome lights stay on with the chimes ringing. I also have a problem with the error message "shift to park". I believe these could be related. Ford dealer replaced the switch assembly but this didn't solve my problem. This needs recalled as thousands are experiencing this saftey issue with this vehicle!

- Washington, PA, USA

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