This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I was told once that body control module wàs bad then I call to get it replaced and they said it wasn't bad. Windshield wipers go when they want then sometimes they won't work at all. Windows will roll down when rolling up or roll up when rolling down. Radio has been delayed. Sometimes definitely not eco boost. Pushes slower than my grandma's 1999 Buick. Brake boost was replaced in July à nd now again I have no breaks whatsoever I have to drive with the emergency brake
Sunroof will not close. Nothing is obstructing its ability to close. After taking it on to the dealership, they informed me 7 out of 10 Edges have this problem. This is not something I as the consumer has done.
This is a known issue for the Ford Edge. The Voltage Regulator on the Alternator goes out prematurely. The SYNC system will shut down while driving and also disable many features of the vehicle. Such as the radio turning off, doors not unlocking, shifting disabled, headlights turn on dimly, etc. The battery tests normal and so does the alternator, however the regulator within the alternator will not pass through enough charge to the battery to stay charged. Hence, why most people will change the battery and still have the problem later. I understand as parts age they do fail, however this has been a known issue since early versions of the car and it has yet to be corrected. Many of the complaints on NHTSA are related to this, however some people are not aware due to lack of testing the particular item. They will write complaints about radio shutting off or headlights wont turn on(which is really dangerous as well). It often happens while driving, a warning will show up saying "Sync shutting down.....". Driver's are unaware that they are only driving on the battery power at this point because when they get it checked by a mechanic, both the battery and alternator test as they are supposed too. They alternator is still creating voltage however the regulator, not tested individually, won't allow enough to go through to recharge the battery. The most concerning part is if certain electrical components not deemed necessary by the SYNC system are shut down they could lead to more catastrophic incidents. For example; ABS braking not slowing the vehicle, door wont unlock in emergency situation, etc. I had both battery and alternator checked by a tech from Oreilly's Auto Parts and a mechanic from a local auto shop. I was informed that it must be the battery since the alternator is performing, So the battery was changed Friday 08/13/2021. Vehicle was fine until driving Monday 08/15/2021 and warning showed up again.
Entire panel system shuts down when driving at various times. Non-functioning lights, speedometer, and warning systems. Entire panel across Ford Edge goes black. Driving at night and the entire cabin and headlamps shut off immediately. No hazard lights. Ford stated my vehicle is not recalled due to being manufactured at another plant from other recalls of the same year, model and make. Vehicle has less than 28,000 as of this date. Available for inspection immediately.
- Memphis, TX, USA
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Even though the door is closed, the door open signal is on and will stay on and I cannot lock the car. It was happening periodically, now it is consistent. After reviewing the NHTSA website, I noticed that 19N09 was issued and I never received the notice to bring the car in.
Driver door ajar indicator remains on even when door is fully closed. This results in doors not being able to lock, posing a possible safety issue. This is happening randomly. Additionally, the interior light on continuous illumination which could result in dead battery.
Light keeps coming on while driving, saying left passenger door is not closed. Shortly after that started the wipers started coming on by themselves once the car is started. We do not have automatic wipers. While looking online to try to figure out why this was happening, discovered many other people had the same problem on this year, make & model. There should be a recall on this since there are so many!
Over a year ago my driver side door would be closed and my Edge would said door ajar leaving the lights on and me unable to lock my doors. After dropping a bunch of money the latch was replaced and has a warranty on it. My passenger door is now doing this and if my driver door has a warranty meaning whatever company is aware of this happening and covering it, I want my passenger door covered without me being out any money! it is hard times right now and any help would be great!
The contact owns a 2013 Ford Edge. The contact stated that while driving at 50-55 mph, the vehicle jerked and there was an abnormal burning smell detected. The instrument cluster continued to reset. The check engine warning light was illuminated. The vehicle was towed to long-lewis Ford 2091 fairview ave, prattville, al 3606 334) 365-2272 where it was diagnosed the coil pack was burnt out and the pcs system needed to replaced. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was 154,000.
The contact owns a 2013 Ford Edge. The contact stated that the door ajar warning light illuminate and the contact had to turn the vehicle on and place the vehicle in park while opening and closing the door for the warning light to not be displayed. The contact stated that the procedure needed to be performed several times. The contact had taken the vehicle to a certified mechanic but was unable to confirm whether or not any repairs were performed. The contact stated that the failure recurred intermittently. The manufacturer was not made aware of the failure. The approximate failure mileage was 147,000.
Passanger door adjar light on all the time and doors will not lock with light on. A safety hazard when in high crime areas. Have recall for drivers door but not passanger door.
My 2013 Ford Edge has been having issues with the driver's door latch sensor. The sensor does not work properly and the vehicle computer is constantly thinking that my door is ajar. It illuminates the interior lights causing distractions and safety issues for me trying to drive and other drivers around me, especially since I work 3rd shift and do a lot of nighttime driving. It has drained my battery numerous times due to it setting my alarm off intermittently because it all of the sudden thinks my door is open when I have it parked. I have read so many complaints of this issue. This should have been a recall by Ford years ago as this is a safety hazard. Ford sent a letter out stating that they would do a one-time courtesy fix for people having this problem, however, they listed requirements for mileage and age of vehicle that you had to meet to have them fix it. So even though I have owned this car since 35,000 miles, they told me that I didn't qualify. Ford is not going to step up on their own and be responsible about this, they need it to be forced on them to do so.
2013 Ford Edge unexpectedly stalls while driving on street. Vehicle sets a code and not corrected. Now determined throttle body module need replacement. Also have a 2015 Ford Edge that exhibited same problem. It was determined the purge valve was bad. A know number of people had this similar problems. Any future activity being talked about
Temperature blend door actuator keeps failing. It will either get stuck and stay on cold or get stuck on hot and won't switch over. I've had to replace this every year for the last 3 years now. I should have to be replacing a part like this every time the seasons change.
The contact's aunt owns a 2013 Ford Edge. The contact stated while driving 20 mph, the transmission warning light illuminated and the vehicle decelerated independently. The contact was able to park on the side of the road and turn off the ignition. The vehicle was restarted and the warning light was no longer displayed. The vehicle was taken to koons Ford Lincoln of annapolis located at 2540 riva rd, annapolis, md 21401, (410) 224-2100 however, the mechanic was unable to duplicate the failure. The vehicle was not repaired. The manufacturer had not been informed of failure. The failure mileage was 131,995.
A D V E R T I S E M E N T S
- Owensboro, KY, USA