This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Driver door ajar switch goes bad. With extended warranty Ford wants $450 to repair. The part is $38 on line. There are tons of complaints on line for this same issue.
The contact owns a 2013 Ford Edge. The contact stated that while driving at various speeds, the vehicles door ajar indicator illuminated. The contact stated that the vehicle interior lights would also illuminate when the vehicle was parked and turned off, as if there was a door ajar. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 44,000.
Door ajar warning signal stays on when door is closed and sometimes it just comes on while the vehicle is in motion interior light stays on inability to lock doors while vehicle is in motion
Door ajar signal stays on after door is fully closed. Interior light stays on and cant lock doors while in vehicle. When driving, dash indicator gives an emergency warning to stop and place vehicle in park. Latch is faulty.
- Lincroft, NJ, USA
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On Y 2013 Ford Edge sel AWD with 36,600 miles the door ajar indicator stays on, even when door is closed and latched. This causes a number of issues: The door chime sounds when car starts in motion, which is very annoying in stop-and-go traffic; doors will not stay locked, which is a safety concern; interior dome light stays lit at night when first starting in motion, which is a safety issue. I was hoping that the issue, which obviously is a manufacturing/design defect, would be covered in a recall notice. So far it has not and I hesitate to pay several hundred $ for a dealer "fix" that does not really resolve the problem.I have read that the cost (parts & labor) is in the $400. Of course this problem comes up just as the vehicle goes out of warranty due to mileage
Drivers side door ajar alarm goes off after the door is securely closed. The alarm begins as soon as the key enters the ignition. Have closed the door in many different ways (lightly, little harder), it does not correct the situation. Alarm also goes off while driving.
The contact owns a 2013 Ford Edge. While driving at an unknown speed, the door ajar warning light illuminated. The contact mentioned that the door was properly closed. The failure recurred several times. The vehicle was taken to the dealer where it was diagnosed that the door sensor needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 32,000. The VIN was not available.
The contact owns a 2013 Ford Edge. Every time the key was inserted into the ignition, the door ajar and shift to park warning indicators illuminated. The failure occurred no matter how many times the door was slammed shut. The door chime sounded. The failure occurred every day for the past three weeks. The vehicle was not taken to the dealer or an independent mechanic for diagnostic testing. The manufacturer was not notified and the vehicle was not repaired. The VIN was unknown. The approximate failure mileage was 35,000.
Door ajar sensor remains in the open door position, seems to be a common problem, when stopped at street lights, inside lights come on, tells you to put car in park, also seems to be draining battery life, replaced 2nd battery in a the last 3 mnths since this problem started
The switch that controls the circuit that detects if the driver door is closed or not is defective. An internet search shows this is a common issue on these vehicles. It is a safety issue in that the doors will unlock (including the rear doors) automatically while the vehicle is in motion. Also, due to the vehicle believing the door is open, it will drain the battery and leave the car unable to start after parking. This happens while the vehicle is stationary, or when moving, and will even fail while driving even after closing the door many times to ensure the switch ends up in the right condition. At times, it takes 30 or more open close cycles for the switch to operate correctly, but will sometimes "open" again while driving down the road.
Door ajar on dash comes on and stays on. Lights come on then. Doors do not auto lock when this happens. Grandchildren are able to open door while vehicle is in motion
Door ajar warning keeps coming on when the door is fully shut. When it is showing, the car is unable to lock the doors as the car is moving and the lights stay on making it very difficult to drive at night. Not having the doors lock is a major safety issue as we have young children that ride in the car. Also, it allows others to open the doors unexpectedly. Ford should stand up and fix the safety issue. Beyond the safety issue the battery is being drained as the lights stay on and we don't notice it until we go to use the car again.
Driver door ajar light stays on even when the door is shut!interior dome lights stay on and it tells you to shift the car to park. Does not matter how many times you shut the door it is still sensing it is open. I have to shut the door mulitple times and use the key fob until the lights go off so the battery does not run down. You can shut the door and finally get it to turn off, then start driving and it will tell you to shift to park that the door is ajar and the dome lights come on. The estimate from the dealer to repair is $500. This is a major safety concern because my door will not lock while it is showing its ajar and I have children in the back seat that could open it, it is very distracting, frustrating and when it happens at night my lights will not go off and you can not see clearly. I have seen so many complaints regarding this and is very disappointed that Ford is not concerned as well!!!!
Door ajar, lights on warning. Door is completely closed but door ajar warning comes on causing interior lights to come on and beeping noise. Safety hazard. Cost is about $400 to fix. Grrrr.
Driver ajar light stays on even when the door is shut. An audible warning repeats and visual warning to place the car in park. Interior dome lights sometimes stay on in that the sensor indicates the door is open. Dealer verified sensor error also noted this is a recurring problem Ford Edge vehicles. The estimate from the dealer to repair is in excess of $400. This is a non-warranty problem that has major safety concerns.
Driver ajar light stays on even when the door is shut. A warning dinging keeps sounding. Interior dome lights sometimes stay on in that the sensor indicates the door is open. Dealer verified sensor error also noted this is a recurring problem Ford Edge vehicles. The estimate from the dealer to repair is $444, vehicle has 18,000 actual miles. This is a non-warranty problem that has major safety concerns.
A D V E R T I S E M E N T S
- Arvada, CO, USA