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CarComplaints.com Notes: The 2013 Edge has its fair share of problems, but chief among them is an annoying “door ajar” warning light that won’t shut off even when the door is most definitely closed. While the retina-burning, ever-present false reminder on your dashboard is bad, it points to a deeper problem that can drain the battery, leave the doors unlocked while in motion, or render the key fob useless.

10.0

really awful
Crashes / Fires:
1 / 1
Injuries / Deaths:
2 / 0
Average Mileage:
42,027 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2013 Ford Edge electrical problems

electrical problem

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2013 Ford Edge Owner Comments (Page 9 of 42)

« Read the previous 20 complaints

problem #666

Apr 072017

Edge

  • 58,000 miles

A D V E R T I S E M E N T S

I have a 2013 Ford Edge and the drivers side door ajar indicator remains illuminated even after the door is shut. It was intermittent at first, but now the system always thinks the door is ajar. When I lock it with my keyfob, it locks but the lights stay on and it honks twice, indicating that it thinks a door is open. This will cause the cars interior and exterior lights to remain on for an extended period of time, draining the battery. This is ridiculous. Not to mention the dome lights staying on while driving at night is a safety concern because it impedes my ability to drive safely because I can't see outside as well with lights on inside.

- Moon Township, PA, USA

problem #665

Sep 132017

Edge

  • 78,000 miles
I have a 2013 Ford Edge which began experiencing intermittent issues with the driver door ajar switch at approximately 50K miles. The switch was repaired by a Ford dealer at approximately 61K miles and within 6 months began to reoccur. Now a year later at 79K miles it comes and goes most everyday it is driven. Some days it is when you first get in the vehicle, other days it may suddenly unlock the doors at highway speeds and sound the alarm telling you to place the vehicle in park and close the door. This is a clear safety hazard that Ford should be made to correct. Blinding lights at night, doors that will not lock or unlock while driving down the road poses a safety risk for children operating doors as well as the adult occupants. Not to mention the security risk when driving through a questionable area and the doors will not lock. The constant distraction for the driver and occupants anytime you take your foot off the brake from the audible alert telling you to place the car in park and close the door. This is a serious issue that appears will not be corrected until enough people die. It has been a known issue for years and still no recall. All at the risk of the victims that bought these cars from Ford. Why should the owners of the vehicles be forced to pay Ford to repair these defective components every 6-12 months. Why should the public be exposed to the risk of crashes from the distraction and people having to repeatedly slam their doors while driving down the road to try and satisfy the defective switches? the NHTSA needs to force Ford to develop a permanent fix for this issue before kids fall out of a moving vehicle.

- Moseley, VA, USA

problem #664

Sep 102017

Edge

  • 79,000 miles
A warning panel declaring that the driver's side door is ajar comes up when the door is not ajar whether we are driving or stationary. Also, another panel directs me to put the vehicle in park when accelerating from a stop. When the door is ajar the interior lights come on which is dangerous at night because it diminishes visibility. It is a safety defect.

- Salesville, OH, USA

problem #663

Jan 042017

Edge

  • 61,256 miles

A D V E R T I S E M E N T S

Hundreds and hundreds of people with this specific model and year are reporting the same issue of the door ajar sensor going out. Some people say it is happening repeatedly even after repair. Ford hasn't recalled it though, and it is costing as much as $750 for consumers. Mine has been out since just after buying the car. The fact that the repairs are not even working permanently is a bigger issue too. This is clearly a manufacturer problem and needs to be resolved by Ford. This is a constant issue regardless of motion. Stationary vehicles and moving vehicles alike are showing this issue.

- West Branch, MI, USA

problem #662

Sep 012017

Edge

  • 85,000 miles
Door won't stay locked when car is in motion. I have small children and the doors won't lock when I'm driving. Door alarm keeps going off, showing that door isn't latched properly.

- Culpeper,, VA, USA

problem #661

Aug 032017

Edge

  • miles
Door ajar will not go off, because if this the doors do not lock, inter lights will not go off.heats up inter light area, drains battery.

- Sacramento, CA, USA

problem #660

Aug 252017

Edge

  • 15,000 miles

A D V E R T I S E M E N T S

1. the 'door ajar' sensor is telling the car that the door is always open. As a result, the interior lights stay on all the time, which causes visibility issues while driving at night. It also leaves the lights on even after the engine is turned off and doors are locked, which drains the battery, and has caused my wife to be stranded a couple of times. We replaced the switch and a year later, we are having the same problem again. Our daughter often drives the car to college at night and has been stranded at least twice after getting out of class at 10 pm. This problem has gone beyond a nuisance and is now a safety issue. When I called Ford dealer to complain again, they told me they can fix it, by replacing the switch assembly on the door lock, for $400. So far, this sensor has been replaced twice in 4 years and it looks like it will need to be replaced again. 2. over the last few weeks, the light for "shift to park" come on randomly. Most often, it is when my wife is stopped at the light. The moment she takes her feet off the break, the light comes on and stays on until she steps on the gas and the car starts to move. We took the car to the dealer and they were not able to find any problems. Right after leaving the dealership, at the stop light, the light came back on again. We took the car back to the dealership and they said if we wanted them to look at it, they will have to charge us another $140 for the tests. Either the dealership service people don't know what they are doing or they have a good scam going. They charge people and tell them there was nothing wrong with the car, and have them bring it back again for another charge.

- Simi Valley, CA, USA

problem #659

Aug 072017

Edge

  • 59,000 miles
You can be driving and the door ajar light will come on which turns the interior lights on making driving at night very difficult due to the unexpected lighting that reduces visibility greatly at an instance. Also it may take several attempts closing the door to get the door ajar light to go out causing one to wonder if the door is truly closed or not.

- Monaca, PA, USA

problem #658

Sep 162015

Edge

  • 28,729 miles
Driver's door falsely indicating ajar. First occurrence was at 29K miles and local Ford dealer cleaned it per tsb 15-0013 and the system worked fine for a period of time. Issue would reoccur sporadically for varying duration. It is now a daily issue and needs to be replaced and is "not a warranty item". this issue presents a serious safety issue while driving at night as the interior light comes on as if the door was opened causing reduced visibility as well as removing Focus from the road to manually override the interior lighting system.

- Grand Rapids, MN, USA

problem #657

Jun 252016

Edge

  • 39,000 miles
The contact owns a 2013 Ford Edge. When the vehicle was started, the heater did not work without warning. The vehicle was taken to the dealer (sethwabley Chevrolet in ada, ok) where the software was resettled. The failure recurred a year later. The manufacturer was made aware of the failure and referred the contact to NHTSA. The failure was not repaired. The failure mileage was approximately 39,000.

- Ada, OK, USA

problem #656

Aug 012017

Edge

  • miles

A D V E R T I S E M E N T S

Door ajar message consistently on, issue us in latch causing consistent message and dome lights on.

- Belleville, MI, USA

problem #655

May 152017

Edge

  • 60,000 miles
The contact owns a 2013 Ford Edge. The contact stated that the wrench warning indicator flashed and the vehicle had a sudden loss of power. The vehicle had to be turned off and restarted to reset the code. The check engine warning indicator also illuminated. The vehicle was taken to an independent mechanic who diagnosed that the throttle body needed to be replaced. The vehicle was not taken to a dealer. The manufacturer issued a technical service bulletin, but there was no recall to provide a solution. The manufacturer was notified of the failure. The approximate failure mileage was 60,000.

- Mansfield, TX, USA

problem #654

Jul 282017

Edge

  • 41,000 miles
Driver door ajar

- Alta Loma, CA, USA

problem #653

Jul 242017

Edge

  • 65,000 miles
The contact's wife owns a 2013 Ford Edge. The contact stated that while driving at 45 mph, the vehicle stalled without warning. The contact also stated that the steering wheel became difficult to maneuver. The vehicle was taken to an independent mechanic. The dealer was not notified. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and referred to the NHTSA hotline and no further assistance was provided. The approximate failure mileage was 65,000.

- San Antonio, TX, USA

problem #652

Jul 172017

Edge

  • 67,000 miles
Driver's door switch failed. Continuously receive driver door ajar warning when the door is securely closed. Interior lights stay on for extended periods of time when vehicle is not moving or moving slow.

- St. Joseph, MI, USA

problem #651

Jul 012017

Edge

  • 57,000 miles
The driver side door ajar light will not go out. At first after closing the door several times the light would go out, now the door ajar light stays on.

- Greer, SC, USA

problem #650

Jul 192017

Edge

  • miles
Door ajar light keeps coming on. Ford fixed at around 38,000 miles now it has come back. I was told they would do the cheap fix and it would return and that has been the case now I am out of warranty. Ford this is a safety issue and should be a recall. If the dome light stays on at night or doors wont lock this is a huge liability. Also its sets off the alarm and drains my battery.

- Rock Hill, SC, USA

problem #649

Jul 202017

Edge

  • 62,500 miles
Door ajar light is on draining the battery causing 2nd time in three months ive changed the battery.

- Cassekberry, FL, USA

problem #648

Jul 132017

Edge

  • 78,806 miles
On 6-22-17 I purchased the Ford Edge from town and country Toyota. Less than a week later the car computer indicator consistently began to denote door ajar. The car was taken back to the dealership where it remained for 4 days. On 7-13-2017 while driving on busy street in charlotte nc around 4:30 pm in the afternoon the Ford Edge computer system flashes that the oil pressure is low. Immediately after this information was placed on the car computer screen the breaks locked, the steering lock and the car stops while in transition with no warning and I am sitting underneath the green light in the middle of an intersection on the street.

- Charlotte, NC, USA

problem #647

Jun 072017

Edge

  • miles
Door ajar light remains on while the door is completely closed and seated. Ford states that the latch had to be replaced at a cost of $465. Multiple other professional opinions have stated that the latch is unnecessary and that there have been numerous complaints regarding the door ajar light remaining on after cleaning various parts, replacing parts, and spending large amounts of money on patch fixes. The light came on intermittently approximately one month ago and gradually stayed on as time progressed. Originally, I could close the open and close the door up to 3 times and the door ajar light would turn off. Over time the light would continually stay on. This began to drain the vehicle battery as well.

- Sahuarita, AZ, USA

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